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Brooke Cresswell

30 Oct 2024

Best service I’ve had in a long time

My saddle fitter recommended I order from The Saddle Bank in time for our appointment. I checked the stock, watched the trial video and went to order.
I then had to start work so thought I would leave it until later. However, I received a phone call from the friendly staff asking if I needed any assistance with my order, and they helped me place it via the phone!
The saddle arrived really well packaged, with a lovely note and good material in the envelope. It makes a difference having a personal touch when you buy.
The saddle itself is in immaculate condition being an ex demo saddle, so I’m really pleased. Now to try and see! Hoping it fits well but am confident in the service I’ve already received from this company that if it doesn’t, I will be able to find another very easily with them. Thanks again!

Reply from The Saddle Bank 1 year ago

Thanks so much for your kind words Brooke!
The team work really hard to offer the level of service that we do, so its really lovely to be appreciated.
We look forward to helping you again in the future :)
Best Wishes,
The Saddle Bank Team