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Emma

28 Nov 2024

Flocking issue - refunded without fuss

Great customer service. Have ordered twice from the saddle bank and while one saddle was perfect, the other had an issue but sorted immediately and without fuss.

Reply from The Saddle Bank 1 month ago

Thank you for the kind review! We're so glad to hear that you’ve had a positive experience with us both times. We always aim to resolve any issues quickly and smoothly, and we’re happy we could sort everything out for you.
We look forward to serving you again in the future!
Best Wishes, The Saddle Bank Team