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Jade

20 May 2025

Amazing experience

I ordered my saddle on the Thursday to be delivered on the Saturday, I was able to track where my saddle was and be home for when it was being delivered, I had the fillet bar changed before it was posted and it arrived very well packaged, I am still in my 5 day trial however after the saddle fitter came yesterday, the saddle fits my horse perfectly so I am keeping it! But it was nice to have the reassurance that if it didn’t fit I could send it back.

Reply from The Saddle Bank 3 weeks ago

Thank you so much for your lovely review! We're thrilled to hear that your saddle arrived safely and on time, and that the tracking helped make the delivery process smooth for you. It's fantastic to know the saddle fits your horse perfectly after the fitting – that's exactly the outcome we aim for! We're also glad the trial period gave you peace of mind. If you need anything in the future, we’re always here to help. Wishing you and your horse many happy rides together!
Best Wishes
The Saddle Bank