Back to all Reviews
Saddle in great condition - fast 3-day shipment to US
I was looking for a specific Kent & Masters dressage saddle and was referred to the Saddle Bank by a friend. I was able to find the saddle I needed, as I had borrowed the exact same saddle from a friend to make sure that it was a good fit for my horse.
The transaction was easy. I was very surprised but excited that I received the saddle in 3 days - shipped to the US.
The only couple things I noticed after receiving the saddle - knowing it is a used saddle, it was in great condition. The billets must've been replaced because they are shorter and the leather seems to be a cheaper quality as it is a little brittle and cracked after only using it a couple of times. Also, the little tabs that the stirrup leather ends are tucked trough have been replaced because it doesn't have the Kent & Masters original imprint on the tabs. Overall a saddle in great condition - it would've been good to have the details regarding billet length in the description.
The transaction was easy. I was very surprised but excited that I received the saddle in 3 days - shipped to the US.
The only couple things I noticed after receiving the saddle - knowing it is a used saddle, it was in great condition. The billets must've been replaced because they are shorter and the leather seems to be a cheaper quality as it is a little brittle and cracked after only using it a couple of times. Also, the little tabs that the stirrup leather ends are tucked trough have been replaced because it doesn't have the Kent & Masters original imprint on the tabs. Overall a saddle in great condition - it would've been good to have the details regarding billet length in the description.
Reply from The Saddle Bank 2 weeks ago
Thank you for sharing your detailed feedback and for choosing The Saddle Bank, especially all the way from the US! We’re delighted you found the Kent & Masters saddle you were looking for and that it arrived quickly.
We appreciate your honesty regarding the condition of the billets and tabs. We always strive to provide accurate descriptions and will take your comments on board to improve the details we include, especially about billet length and any replacements.
It’s great to hear that overall you’re happy with the saddle’s condition, and we hope it continues to work well for you and your horse. Please don’t hesitate to reach out if you need any further assistance.
Best Wishes
The Saddle Bank
We appreciate your honesty regarding the condition of the billets and tabs. We always strive to provide accurate descriptions and will take your comments on board to improve the details we include, especially about billet length and any replacements.
It’s great to hear that overall you’re happy with the saddle’s condition, and we hope it continues to work well for you and your horse. Please don’t hesitate to reach out if you need any further assistance.
Best Wishes
The Saddle Bank
Facebook Reviews