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Very understanding
Unfortunately, I had an accident during the trial week. I contacted the saddle bank to say in there will likely be a delay to return my saddle. They were so great and understanding. Otherwise, the delivery, quality of product and service generally was great. Highly recommended
Reply from The Saddle Bank 2 months ago
Thank you so much for your kind review, Kate.
We’re really sorry to hear about your accident and hope you’re recovering well. We’re glad we were able to support you during what must have been a stressful time, and it’s lovely to hear that you found our team understanding.
Thank you also for your kind words about the delivery, product quality, and overall service. We truly appreciate you taking the time to share your experience and for recommending us.
Kind regards
The Saddle Bank Team
We’re really sorry to hear about your accident and hope you’re recovering well. We’re glad we were able to support you during what must have been a stressful time, and it’s lovely to hear that you found our team understanding.
Thank you also for your kind words about the delivery, product quality, and overall service. We truly appreciate you taking the time to share your experience and for recommending us.
Kind regards
The Saddle Bank Team
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