Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
United Kingdom:
-
Standard (Accessory orders orders over £50): FREE; 2-5 working days
Please be aware that Royal Mail are currently experiencing delays of up to 10 days. Where possible, we recommend upgrading to Express Delivery (DPD) for a faster and more reliable service. - Standard (Accessory orders orders under £50): £4.95; 2-5 working days
- Express (Accessory orders orders over £50): £4.95; 1-2 working days
- Express (Accessory orders orders under £50): £6.95; 1-2 working days
- By 1pm (Accessory orders orders over £50): £6.95; next working day before 1pm
- By 1pm (Accessory orders orders under £50): £9.95; next working day before 1pm
- Saturday (Accessory orders orders over £50): £9.95; next Saturday
- Saturday (Accessory orders orders under £50): £12.95; next Saturday
Rest of World:
- Europe: £17.95*; 3-7 day delivery
- USA & Canada: £29.95*; 3-7 day delivery
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
Excellent
Lovely as new demo saddle was sent out and delivered very quickly. Well packed and arrived in perfec
Hoping to win the latest competition Also huge f...
Hoping to win the latest competition Also huge fan of the saddle bank: best out there
Found the staff to be very friendly and helpful. G...
Found the staff to be very friendly and helpful. Great service
Purchase
Purchased stirrup leathers, lovely quality, and next day delivery, definitely purchase again from th
Purchase
Purchased stirrup leathers, lovely quality, and next day delivery, definitely purchase again from th
Quick and Easy Service
I’ve bought and sold saddles with the Saddle Bank and the service has always been amazing. When se
Sale of saddle
Hassle free sale and fair price for a quick sale of my saddle. Transparent terms and excellent commu
Super helpful and risk free
My saddle fitter wasn't able to get to me to fit a saddle on my new horse and unable to wait, I used
Super helpful and risk free
My saddle fitter wasn't able to get to me to fit a saddle on my new horse and unable to wait, I used
Quick, painfree,
From start to finish the communication was easy, quick and transparent. Courier arrived as promised
Quick and easy process
I have now bought two saddles from Saddle Bank, and sold one back. Each time the process has been ea
Great service
Great reliable service. Quick response for a quote. Would definitely use them to sell a saddle again
Swift and seamless
Selling my saddle through The Saddle Bank was effortless. Their website is intuitive, making the pro
Saddle bank
It makes the process of selling / trading / purchasing saddles so easy ! The trial phase is fantasti
Excellent!
Whole process was swift and easy. Offered 2 options for sale. Given a fair price and money transferr
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FAQs1 tree planted for every saddle sold
Sustainability is really important to us at The Saddle Bank.
We plant a tree for every saddle sold!
