Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products
| Country/Region | Cost | Estimated Delivery Time |
|---|---|---|
| United Kingdom | £4.95 | 2 - 3 day delivery |
| Europe | £17.95* | 3 - 7 day delivery |
| USA & Canada | £29.95* | 3 - 7 day delivery |
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
Super easy way to sell a saddle!
I used the Saddle Bank to sell my old saddle and it was such an easy process. I was given a quote wh
Will definitely use again
Communication was great, received saddle and was as advertised. Exchanged my saddle with ease. Will
I had bought a new horse and looked online and fou...
I had bought a new horse and looked online and found your website. very helpful and extremely good s
Flocking issue - refunded without fuss
Great customer service. Have ordered twice from the saddle bank and while one saddle was perfect, th
Efficiency at its best
I bought a saddle as described and hesitated slightly about my decision but received a follow up cal
No hassle sale
The perfect way to sell your saddle! You don’t have to deal with people off selling sites and the
My saddle pick up sold got money so quickly fantas...
My saddle pick up sold got money so quickly fantastic team at saddle bank can’t thank you all enou
Great and hassle free sale of saddle
Easy and quick communication. Nothing too much trouble. Great company to deal with. Thank you
Fuss free sale
A great service. Very straightforward procedure and no quibbling. Money was in my bank account very
Fuss free sale
A great service. Very straightforward procedure and no quibbling. Money was in my bank account very
Stress free and can’t wait to do it again
Selling your saddle can be stressful - either down to constantly having your time wasted by people w
Easy stress-free selling ☺️
I was selling my saddle online and reached out to the saddle bank. I provided photos of the saddle a
Lovely straightforward service. Great communicatio...
Lovely straightforward service. Great communication
Brilliant
Easy straightforward and excellent customer service! Thank you
Sale of Saddle
Excellent service, would definitely recommend & use again to sell a saddle. Very prompt at replying
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FAQs1 tree planted for every saddle sold
Sustainability is really important to us at The Saddle Bank.
We plant a tree for every saddle sold!