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The Saddle Bank Reviews

1,272 Reviews

Jo bragger's avatar

Jo bragger

28 May 2024

Great !
Great service, the little letter to my daughter and her pony went a long way :)
Saddle as described and a good price - next day delivery is fab !

Reply from The Saddle Bank 1 day ago

Thanks so much for taking the time to leave a review.
So are pleased your daughter liked her little personalised letter :)
Hope she is having some lovely rides in her new saddle.
We look forward to helping you again in the future.

Best Wishes, The Saddle Bank Team
Sue Griggs's avatar

Sue Griggs

28 May 2024

Great saddle, great service!
Amy brought a wide selection of saddles for us to try and had good advice on fit for both horse and rider. She was very patient and we didn’t feel rushed!

Reply from The Saddle Bank 1 day ago

Thanks so much for taking the time to leave a review!
We are so pleased Amy brought out a wide selection of saddles for you to try :)
We look forward to helping you again in the future.

Best Wishes, The Saddle Bank Team
Anna Warters's avatar

Anna Warters

25 May 2024

Saddle buying made easy!...
Saddle buying made easy!

Reply from The Saddle Bank 1 day ago

Thank you so much for your kind words.
So glad we were able to assist you!
Best Wishes, The Saddle Bank Team
Lorraine  carter's avatar

Lorraine carter

24 May 2024

Brilliant Service
I recently purchased two saddles and the staff are so helpful, delivery is quick and you are updated so you know exactly when delivery will arrive.
Really happy and I would recommend "The Saddle Bank" to everyone

Reply from The Saddle Bank 1 day ago

Thanks so much for your kind words Lorraine!
Really glad you found the service efficient.
We look forward to helping you again in the future.
Best Wishes,
The Saddle Bank Team
Katie Thompson's avatar

Katie Thompson

21 May 2024

Absolutely 1st Class Service!!
What an absolutely 1st class service. The whole process was incredibly smooth, from first contacting The Saddle Bank, to receiving the final payment. I would highly recommend The Saddle Bank to anyone wishing to sell their saddle as it takes the stress out of having to communicate with a buyer and organise suitable postage.
I can’t wait to now purchase a saddle from them in the future.
Thank you!!

Reply from The Saddle Bank 6 days ago

Thanks so much for your kind words Katie! The team work really hard to offer the level of service that we do, so its really lovely to be appreciated.
We look forward to helping you again in the future :)
Best Wishes, The Saddle Bank Team
Lisa's avatar

Lisa

21 May 2024

Highly recommend
Super helpful team from start to finish, made selling of my saddle really easy. The process of sending was quick and easy too.

I’ll certainly use the saddle bank again when I want to buy anything because the service was great!

Reply from The Saddle Bank 1 week ago

Thanks so much for your kind words.
Really glad we were able to help!
We look forward to helping you again in the future.
Best Wishes, The Saddle Bank Team
Bekki Rees's avatar

Bekki Rees

20 May 2024

Sold my saddle in part x , was very easy and had u...
Sold my saddle in part x , was very easy and had updates the whole way through from really helpful people on the end of phone . Would definitely recommend 👌🏻 and use again .

Reply from The Saddle Bank 1 week ago

Thank you for your kind words Bekki.
Really glad we were able to help!
We look forward to helping you again in the future.
Best Wishes, The Saddle Bank Team
Paula Lowndes's avatar

Paula Lowndes

20 May 2024

2 Saddles sold
Sold two saddles with The Saddle Bank last month, the process was so very easy, collection and payment was prompt. Will definitely use again. :)

Reply from The Saddle Bank 1 week ago

Thanks so much for taking the time to leave a review!
So please we were able to offer you a quick and efficient service :)
We look forward to helping you again in the future.

Best Wishes, The Saddle Bank Team
Laura Burton's avatar

Laura Burton

20 May 2024

Very helpful.
It was my first purchase as a registered saddle fitter. They were very patient and understanding when my client pushed delayed the saddle fit appointment to beyond the trial period.

Reply from The Saddle Bank 1 week ago

Thanks so much for taking the time to leave a review!
Glad we were able to help :)
We look forward to assisting you again in the future.

Best Wishes, The Saddle Bank Team
Emma Hurley's avatar

Emma Hurley

19 May 2024

Amazing service
I recently lost my gorgeous boy and needed to sell his saddle . It was only 12 months old and had been barely used. I tried to advertise privately but just couldn’t cope with the messages and people messing me around. I contacted the saddle bank , sent some photos . A price was agreed and The Saddle Bank arranged a courier. Money was in my account within 48 hours .
Taking all the stress and upset away . The money has gone towards a new saddle for my daughter’s little horse.
I would totally recommend The Saddle Bank .

Reply from The Saddle Bank 1 week ago

Thanks so much for taking the time to leave a review!
So pleased we could help take the stress and hassle away from selling your saddle :)
We look forward to helping you again in the future. Best Wishes, The Saddle Bank Team
Ms Janis Bowers's avatar

Ms Janis Bowers

19 May 2024

Excellant service
First class product; prices well; good service all round

Reply from The Saddle Bank 1 week ago

Thanks so much for your kind words.
We always try to do our best :)
We look forward to assisting you again in the future.

Best Wishes, The Saddle Bank Team
Clare Pascoe's avatar

Clare Pascoe

19 May 2024

Great Service
Very easy process & quick payment.

Reply from The Saddle Bank 1 week ago

Thanks so much for taking the time to leave a review.
Glad you found our processes easy and payment quick :)
We look forward to assisting you again in the future.

Best Wishes, The Saddle Bank Team
Lucy Perkins-fuller's avatar

Lucy Perkins-fuller

19 May 2024

Hassle free
I sold and trialled a new saddle, it was really easy and hassle free, I would definitely recommend the saddle bank and use them again.

Reply from The Saddle Bank 1 week ago

Thanks so much for taking the time to leave a review!
So glad we were able to make it quick, easy and hassle free for you!
We look forward to helping you again in the future!
Best Wishes, The Saddle Bank Team
Samantha Pocklington's avatar

Samantha Pocklington

19 May 2024

Amazing!
The saddle bank is an amazing service. Great communication, fair price given for my saddle. Really easy. Will not sell any saddles in the future to anyone else.

Reply from The Saddle Bank 1 week ago

Thanks so much for your kind words! We really appreciate it.
We look forward to helping you again in the future with any saddle buying or selling needs 😊

Best Wishes, The Saddle Bank Team
S taylor's avatar

S taylor

18 May 2024

It was all so easy.from picking up my saddle.to ha...
It was all so easy.from picking up my saddle.to having the money in the bank within 24hrs.I would highly recommended the saddle bank

Reply from The Saddle Bank 1 week ago

Thank you so much for your kind words.
So glad we were able to assist you!
We look forward to helping you again in the future.

Best Wishes, The Saddle Bank Team
Caroline Ketley's avatar

Caroline Ketley

18 May 2024

Purchase and sale of a saddle
Such an easy experience. The staff were really helpful and kept me informed about the delivery of my new saddle and the collection of my saddle. This is the second time I have used them and would definitely use again.

Reply from The Saddle Bank 1 week ago

Thanks so much for your kind words.
So pleased our team were helpful and kept you informed :)
We look forward to helping you again in the future.

Best Wishes, The Saddle Bank Team
Ben Plackett's avatar

Ben Plackett

18 May 2024

Saddle sold
Very easy to use and gave me a good price. A lot better than trying to sell on Facebook or other media selling pages. Packaged, picked up and money in my account.

Reply from The Saddle Bank 1 week ago

Thanks so much for taking the time to leave a review Ben.
Glad you found our saddle selling service easy to use :)
We look forward to helping you again in the future.

Best Wishes, The Saddle Bank Team
Tracey  smith's avatar

Tracey smith

18 May 2024

Sold my saddle to saddleback
Would highly recommend using the saddleback again. They gave me a good price for a saddle I had for sale. Updated messages on the procedure of collection of saddle and when it arrived to them. Paid money in my bank within 48 hrs.

Reply from The Saddle Bank 1 week ago

Thanks so much for taking the time to leave a review.
We are always happy help with selling saddles :)
We look forward to assisting you again in the future.

Best Wishes, The Saddle Bank Team
Jane's avatar

Jane

18 May 2024

Professional and efficient
Very easy to deal with from start to finish. Highly recommended!

Reply from The Saddle Bank 1 week ago

Thanks so much for taking the time to leave a review!
Really glad you found the service efficient.
We look forward to helping you again in the future.

Best Wishes, The Saddle Bank Team
Helen's avatar

Helen

18 May 2024

Effortless sale
Sold my saddle effortlessly and quickly .
All my questions were answered swiftly and payment received promptly . A brilliant service ! .

Reply from The Saddle Bank 1 week ago

Thanks so much for your kind words Helen.
So pleased the team were able to help answer your questions swiftly and payment was quick :)
We look forward to assisting you again in the future.

Best Wishes, The Saddle Bank Team