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The Saddle Bank Reviews

1,809 Reviews

Jenna's avatar

Jenna

18 Apr 2025

Great company
Sold my saddle to the saddle bank, they arranged collection for the next day and paid with 48hrs of receiving it. Great service, highly recommend
Gina M's avatar

Gina M

18 Apr 2025

Good service
Customer service was very responsive, patient, and helpful with my overseas purchase. I'm happy with my used saddle purchase, it's exactly as pictured and was packaged well and shipped promptly.
Claire's avatar

Claire

17 Apr 2025

5 star!!!!
Found my dream saddle and ordered it. It arrived on the day I chose, packed and boxed well by Megan and when I got it out it was even more perfect than I’d hoped for. My saddler came out for a fitting and was also blown away by the condition. I cannot fault Saddlebank in anyway they have been amazing and I wouldn’t hesitate to buy from them again! Thank you!!!
Mark Norfield's avatar

Mark Norfield

16 Apr 2025

Excellent saddle and service
Purchased a secondhand saddle for my very wide clydesdale. The saddle itself was in excellent condition, like new, and was a great price too. It also fitted a treat with a 4X wide gullet bar. The saddle was promptly despatched and very well packed. Would not hesitate to buy from The Saddlebank again and definitely recommend.
Gloria Morrant's avatar

Gloria Morrant

16 Apr 2025

A really good experience
I was very impressed with the friendly and polite attitude of the staff at the Saddle Bank. They were very helpfull and knowledgeable. The Saddle I chose arrived well packed and within 24hrs. The service was excellent and I would highly recommend them.
Fiona Dearden's avatar

Fiona Dearden

16 Apr 2025

Saddle is great. Quick delivery. Lots of options. ...
Saddle is great. Quick delivery. Lots of options. Helpful people. Very happy
Tracy Drysdale's avatar

Tracy Drysdale

16 Apr 2025

Excellent service
The Saddle Bank is a fantastic service. I needed a short saddle for a young connemara horse that would fit my daughter who is now fully grown. With the help of my local saddle fitter Kevin at KB Saddlery I have the right saddle from the Saddle Bank. I've spoken to two people on the phone, bought online and returned a saddle and got another one. So easy, so fantastic. I wish all businesses provided such a quick and simple service. Thank you very much.
Aga's avatar

Aga

16 Apr 2025

Very good experience
I was a bit worried that shopping for saddles in another country which is outside EU might be challanging, but everything turned out great. Saddle arrived in a prefecty good shape and ideally at the set time (which can be challenging for international shipping). I can sincerely recommend shopping at Saddle Bank! :)
Yvonne Whittaker's avatar

Yvonne Whittaker

16 Apr 2025

Gfs monarch
Had a gfs monarch from the saddle bank fantastic as always can when said couldn't be happier
Sarah Cowell's avatar

Sarah Cowell

15 Apr 2025

The Saddle Bank have been fantastic when ordering ...
The Saddle Bank have been fantastic when ordering a new saddle for my daughter. Our order was placed over the phone, all staff are very knowledgable about their saddles and meet my daughter’s needs and the horse. We have had the best customer service and are extremely happy with value for money and quality of our saddle. We will definitely be recommending them to all our friends.
Barry Meningen's avatar

Barry Meningen

15 Apr 2025

Excellent service and easy to deal with.
They handled everything when selling my saddle and gave me a very reasonable price. Courteous, professional and easy to deal with. Would definitely use again.
Alice Haines's avatar

Alice Haines

15 Apr 2025

Amazing!!
Saddle is perfect, delivery was super quick, whole team was super helpful in providing support and advice where and when it was needed
Alice Haines's avatar

Alice Haines

15 Apr 2025

Amazing!!
Saddle is perfect, delivery was super quick, whole team was super helpful in providing support and advice where and when it was needed
Hattie.kaye's avatar

Hattie.kaye

15 Apr 2025

Saddle sale and purchase
Used the saddle bank several times now. Super easy to send saddle off and get the money so quickly! Also amazing to be able to order a couple of saddles to try and send back if not needed!
Alwyn Williams's avatar

Alwyn Williams

15 Apr 2025

Quick and simple
This is the second time I have sold a saddle to the saddle bank. I found the whole process quick, simple and easy. From the courier picking up the saddle on my chosen day, to receiving the agreed price in my bank. I would highly recommend the saddle bank.
Vikki Watson's avatar

Vikki Watson

15 Apr 2025

selling saddles
So much easier than selling on line (no stream of 'is this still available??' messages). Instructions were simple to follow, collection was straight forward and they kept to all their time lines in terms of quotes, collection and payment. 100% would use again
Tara Jefferies's avatar

Tara Jefferies

14 Apr 2025

Highly recommend
This is my first time selling a saddle to The Saddle Bank and it was really easy and efficient. Excellent communication from the team via email answering all of my queries. Very easy process and payment made promptly. Thank you
Kirsty Bryden's avatar

Kirsty Bryden

14 Apr 2025

Fabulous service
Straight forward way to sell a saddle for the less tech person. Details how to upload photos etc very easy.prompt payment . Hassle free. Will be buying a dressage saddle now from them too.
Anna Holland's avatar

Anna Holland

14 Apr 2025

Super quick sale thank you!
Such an easy process. Payment received within 24 ours of collection. Fantastic thank you!
Lou Hooper's avatar

Lou Hooper

14 Apr 2025

Brilliant service
Great service and a super quick hassle free sale. I had a lot of questions and everyone I spoke to was very patient and helpful! Will definitely use again when I’m looking for a saddle.