Orders placed before 1:00 PM GMT (UK) will be dispatched the same day (Monday - Friday)
Order before 13:00 (UK) for same-day dispatch (Mon - Fri)

Return an item

If you need to return an item please do so below via the relevant form below.

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Return a Saddle

We hope you love your saddle but if it doesn’t fit or you would prefer something different we completely understand.

Return a saddle
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Return Accessories

Have you ordered the wrong size or colour and need to exchange? Click below to do so.

Return accessories
Find out how our 5 day UK trial works

Forgotten how it works? Here is a reminder on our trial policy.

Trial Policy
Got a question?

Got a question? You can guarantee we have been asked it before. Find your answer here.

Frequently Asked Questions