Return an item
If you need to return an item please do so below via the relevant form below.
Return a Saddle
We hope you love your saddle but if it doesn’t fit or you would prefer something different we completely understand.
Return a saddle
Return Accessories
Have you ordered the wrong size or colour and need to exchange? Click below to do so.
Return accessoriesFind out how our 5 day UK trial works
Forgotten how it works? Here is a reminder on our trial policy.
Trial PolicyGot a question?
Got a question? You can guarantee we have been asked it before. Find your answer here.
Frequently Asked QuestionsFantastic Service!
I would highly recommend the Saddle Bank, the website is so easy to use, the descriptions of the con
Fantastic Service!
I would highly recommend the Saddle Bank, the website is so easy to use, the descriptions of the con
Fantastic Service!
I would highly recommend the Saddle Bank, the website is so easy to use, the descriptions of the con
Great Service!
Absolutely love my new saddle! Quick delivery, pleasant communication from the staff at The Saddle C
Fabulous service, speedy delivery
Very straight forward and super helpful advice over the phone and the speediest of deliveries - orde
Sorted!
My horse outgrew his saddle within 18 months which was very frustrating! Enter the Saddle Bank! The
I love my new saddle!
When the saddle arrived it arrived in perfect condition and included some nice sweets. Had the saddl
Great 👍
It was very easy to find the right goods, and delivery was quick.
Excellent Service
The saddle bank purchased a saddle from me, the communication and process was so easy and transparen
Love my saddle
Amazing experience with the saddle bank. Fantastic saddle, I love it, so comfortable. Nice little to
Amazing service
Great company to deal with. Friendly service and very quick delivery. Saddle is as described. The sw
Excellent service
I went on reviews as never bought of a second hand site before. Couldn’t have been happier that i
Excellent exchange service
Submitted my saddle application and got a quote back the next day, pickup arranged for me and super
Selling your saddle
I submitted my Wintec GP to saddle bank, I received an email back the next day with an offer for my
Buying & selling
I bought a saddle from the saddle bank. I had it on trial. The trial ended on a bank holiday and I w
