Return an item
If you need to return an item please do so below via the relevant form below.
Return a Saddle
We hope you love your saddle but if it doesn’t fit or you would prefer something different we completely understand.
Return a saddle
Return Accessories
Have you ordered the wrong size or colour and need to exchange? Click below to do so.
Return accessoriesFind out how our 5 day UK trial works
Forgotten how it works? Here is a reminder on our trial policy.
Trial PolicyGot a question?
Got a question? You can guarantee we have been asked it before. Find your answer here.
Frequently Asked QuestionsT4
Lovely saddle. Fitted by professional who said slightly over flocked so needed to go uo two sizes wi
Saddle sale
Amazing customer service and helpful staff who were knowledgeable and keen to help. The sale was qui
My saddler recommended Saddle bank , the whole pro...
My saddler recommended Saddle bank , the whole process was very easy and everyone was very helpful .
Professional quick and easy
Saddler recommended saddlebank. And I would highly recommend now also. The whole process to sell
Super helpful
Very smooth process and paid quickly.
From start to finish the process was so easy and t...
From start to finish the process was so easy and the staff were so helpfull ,i sold a Saddle and bro
Excellent service when selling saddle
Fantastic service from Start to finish. Would always use saddle bank. So easy to deal with and paid
Monarch GO
Absolutely delighted. Saddle was in amazing condition and great value. Bar was changed for a nominal
Amazing!
The service I received from the Saddle Bank team was fantastic! To running through options, answerin
Easy smooth sale
Sold my saddle to The Saddle Bank and was very pleased with the whole process. Straightforward quick
Saddle sale
Despite DPD causing multiple issues during the collection, the saddle bank continued with the sale a
Saddle sale
Despite DPD causing multiple issues during the collection, the saddle bank continued with the sale a
Saddle sale
The saddle bank were incredibly fast, fair and efficient. The process couldn’t have been smoother.
Great service and quick response
Always great responses and service
Fabulous service
Fabulous service. Quick and easy. The saddle bank organised everything all I had to do was package t
