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Honest and Trustworthy
As we all know it’s difficult to get a saddle I ordered a premier event mono saddle knowing I was away on holiday they were able to accomodate me on return dates if required. I initially ordered a saddle but was able to change as saddle was not suitable , phoned up and managed to transfer over funds to new saddle, saddle arrived very quickly and if you need to return they really accommodate. Excellent customer service and would highly recommend thanks nicky and nieve
Reply from The Saddle Bank 1 month ago
Thank you so much for taking the time to leave such a lovely review, Nicky and Nieve.
We’re really pleased to hear we could help accommodate your holiday dates and support you through changing to a more suitable saddle. It’s great to know the transfer process was straightforward and that the saddle arrived quickly for you. We’re also glad the flexibility around returns made the process a little easier, as we know finding the right saddle can take time.
Thank you very much for your recommendation; it truly means a lot to the whole team, and we’d be more than happy to help you again in the future.
Kind regards
The Saddle Bank Team
We’re really pleased to hear we could help accommodate your holiday dates and support you through changing to a more suitable saddle. It’s great to know the transfer process was straightforward and that the saddle arrived quickly for you. We’re also glad the flexibility around returns made the process a little easier, as we know finding the right saddle can take time.
Thank you very much for your recommendation; it truly means a lot to the whole team, and we’d be more than happy to help you again in the future.
Kind regards
The Saddle Bank Team
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