Back to all Reviews

Claire Chapman

15 Dec 2025

Excellent service

I was looking to buy a new saddle but had no idea what make/model to get so I completed the personal recommendation form online and received a very quick response with 2 suggestions. The one I picked of those to try was perfect after a quick gullet change, which was also recommended to take different size gullets to try, a lovely saddle, excellent condition & so comfortable. Fabulous service, so pleased with the whole process. Thank you

Reply from The Saddle Bank 2 months ago

Thank you so much for your lovely review! We’re delighted to hear that the personal recommendation process was helpful and that you found the perfect saddle with a simple gullet change. It’s wonderful to know you were pleased with the condition, comfort, and the service throughout the whole process. Your kind feedback means a great deal to us, thank you for taking the time to share it.

Best Wishes,
The Saddle Bank Team