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Christina

17 Mar 2026

I am really unimpressed. I entered my shipping add...

I am really unimpressed. I entered my shipping address which is different to my billing address. Your computer system defaulted both to my billing address which resulted in this saddle landing in customs in Dublin instead of Northern Ireland which cost me €330. When I went to return the saddle to you your website wouldn't work to take my return and I had to arrange it by email. I am extremely mad over the whole transaction. Your website is at fault and I would like a refund of the €330 customs :(