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Kristina Johnson

16 Jun 2026

Excellent customer service

Firstly, how fantastic to be able to have a real conversation with a person and not have to fill out a half
hour questionnaire email before replying.

I found every member of staff I dealt with extremely helpful and have felt supported throughout the process. The saddles were very good quality.
Would happily recommend.

Reply from The Saddle Bank 4 weeks ago

Hi Kristina,

Thank you so much for your review.

We’re delighted to hear that you enjoyed the personal service from our team. We believe that being able to speak with knowledgeable people who are genuinely happy to help makes a real difference, so your comments mean a great deal to us.

It’s wonderful to know that you felt supported throughout the process and were pleased with the quality of the saddles. Thank you for your recommendation and kind words. We truly appreciate your support!

Best Wishes,
The Saddle Bank Team