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Overall very good service. Saddles arrived on time...
Overall very good service. Saddles arrived on time. Good selection. Emails for advice on saddles, could have responded a little quicker as due to the trial length it can be tricky to get saddles to arrive, saddle fitter and time off work to all coordinate. This would make the process a little less stressful. But overall good service and helpful staff. I would recommend.
Reply from The Saddle Bank 19 hours ago
Hi Elizabeth,
Thank you so much for your review.
We’re delighted to hear that you found our selection of saddles, helpful staff, and overall service to be very good. It’s wonderful to know that the saddles arrived on time and that we could assist you throughout the process.
We also really appreciate your feedback regarding response times to advice enquiries. We completely understand how important it is to coordinate saddle deliveries, fitter appointments, and time off work within the trial period, and your comments are valuable as we continue to improve our service.
Thank you again for your recommendation and kind words. We truly appreciate your support!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you found our selection of saddles, helpful staff, and overall service to be very good. It’s wonderful to know that the saddles arrived on time and that we could assist you throughout the process.
We also really appreciate your feedback regarding response times to advice enquiries. We completely understand how important it is to coordinate saddle deliveries, fitter appointments, and time off work within the trial period, and your comments are valuable as we continue to improve our service.
Thank you again for your recommendation and kind words. We truly appreciate your support!
Best Wishes,
The Saddle Bank Team
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