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Efficient
Whilst saddle ended up not being worth the initial quote due to damage, I can’t fault how the company handled this and the communication was excellent. The whole process was very easy!
Reply from The Saddle Bank 4 weeks ago
Hi Ruth,
Thank you so much for your review.
We’re delighted to hear that you found the process easy and straightforward, and that our team kept you well informed throughout. While it’s never ideal to discover an issue with a saddle after it arrives, we’re pleased that our communication was clear and that you felt fully informed about the repair options and next steps available.
Thank you again for your kind words and support. We really appreciate your feedback!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you found the process easy and straightforward, and that our team kept you well informed throughout. While it’s never ideal to discover an issue with a saddle after it arrives, we’re pleased that our communication was clear and that you felt fully informed about the repair options and next steps available.
Thank you again for your kind words and support. We really appreciate your feedback!
Best Wishes,
The Saddle Bank Team
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