EU Purchase Withdrawals
If you are an EU customer and wish to withdraw from an online purchase, you can use this form to tell us that you would like to cancel your order
under your 14-day right of withdrawal.
The process is completed in two simple steps. First, we will ask you to enter your name and order reference so that we can identify your purchase.
You will then be shown a confirmation step, where you can check the details before submitting your withdrawal request.
Once the form has been submitted, we will send you an automatic confirmation email to confirm that we have received your request. Our team will then review the details and contact you with the next steps, including how to return your item where applicable.
Please note that some products or circumstances may be excluded from the right of withdrawal under consumer law. Submitting this form does not affect your statutory rights.