The Saddle Bank Reviews

2,847 Company Reviews

Debra Robey's avatar

Debra Robey

29 Oct 2026

Excellent Service
I have had 3 saddles on trail recently and also sold a saddle they are straight forward to deal with and always get back to emails promptly, they definitely my go to Company for saddles
Michelle Barnard's avatar

Michelle Barnard

28 Oct 2026

Fairfax Jumps
Easy from start to finish. Sale and purchase this time. Third saddle from here! Great communication. Arrived as promised and looked even better than the pictures .
Emma Rowbottom's avatar

Emma Rowbottom

28 Oct 2026

Used Saddle
Fantastic experience, from ordering online to delivery it was seamless and the personalised note is a lovely touch.
Lucy Kilroy's avatar

Lucy Kilroy

28 Oct 2026

Excellent service
Bought a second hand saddle to try on a new youngster - it arrived as described, with the gullet bar swapped as requested and brilliantly packaged. The trial period takes away the stress of buying unseen and allowing you to delay it a few days til your saddler's available is brilliant - thoroughly recommend.
Claire Lewars's avatar

Claire Lewars

28 Oct 2026

Sold my saddle
I bought a new saddle in january this year which now doesn’t fit our pony
The saddle bank do buy back within 9 months of purchase
So i sold it back to them
Courier booked for the friday and money in my bank on the wednesday couldn’t ask for more
Highly recommend
Claire Lewars's avatar

Claire Lewars

28 Oct 2026

Sold my saddle
I bought a new saddle in january this year which now doesn’t fit our pony
The saddle bank do buy back within 9 months of purchase
So i sold it back to them
Courier booked for the friday and money in my bank on the wednesday couldn’t ask for more
Highly recommend
Dan smith's avatar

Dan smith

28 Oct 2026

Excellent
Excellent service couldn't have asked for more!!! Great advice on saddles. Lady really knew her stuff. Very happy with costs and delivery also. Will be using again
Imogen farley's avatar

Imogen farley

28 Oct 2026

Absolutely amazing
I ordered a saddle it came within 2 days of ordering it, very well packaged. Unfortunately it didn’t fit but one phone call to you the same day and we managed to change it for the size I needed. Lovely to deal with would 100% purchase from you again.
Amazing company to buy from.
Samira York's avatar

Samira York

28 Oct 2026

Excellent Service and a Great Saddle
Really pleased with my experience with Saddle Bank. The Fairfax XC Monoflap arrived quickly, and when we needed to try a different gullet, the team came back to us really quickly and were happy to extend the trial.
We ended up purchasing the saddle, and my horse is going really well in it. The whole process was easy from start to finish, and I'd definitely recommend Saddle Bank to anyone looking for a quality second-hand saddle.
MRS ANNETTE GILL's avatar

MRS ANNETTE GILL

28 Oct 2026

Fast and efficient sale
Great experience selling direclty to the Saddle Bank. The process was easy to follow and initial response/ sale options were sent very quickly, with a range options to suit the seller. The courier service was also easy, with no quibbles over final price once my saddle had been received. Would highly recommend.
Katherine Freeman's avatar

Katherine Freeman

28 Oct 2026

Saddle purchase
Looking for a hassle free saddle sale. Received a fast quote for a good price & had payment in the bank very fast. Very efficient service.
Carrie McDonald's avatar

Carrie McDonald

28 Oct 2026

Efficient and hassle free
I recently contacted the saddle bank with help selling a saddle, the online form was straightforward and they responded within a short time.

The courier service was arranged by the saddle bank and the saddle was collected within a day or two with no issues.

The saddle bank kept me updated throughout the process and transferred funds as agreed.

I would recommend and would use again in the future.
Lynn Gregg's avatar

Lynn Gregg

28 Oct 2026

Fabulous 5⭐️ company
The Saddle bank gives a a fantastic service from start to finish , communication is fantastic , postage is extremely quick and service is second to none 👌 what a refreshing change not having to chase back calls / emails . Staff and polite on the phone Can’t rate this company highly enough
Eleanor Davies's avatar

Eleanor Davies

28 Oct 2026

Hassle free
I was contacted by a saddle bank rep after posting on Facebook marketplace with not much interest. She sent me a quote which I was very impressed with and subsequently accepted. I posted them the saddle and the money was in my account the next week. A super hassle free way to sell your saddle.
Denise Hurr's avatar

Denise Hurr

28 Oct 2026

Saddle sale made easy
The saddle bank were very helpful in supporting me with the process of selling my saddle. They were ready to deal with and great communication. Thank you
Amy O'Connor's avatar

Amy O'Connor

28 Oct 2026

Superb
Superb communication and support from start to finish. I highly recommend.
Danielle Filarski's avatar

Danielle Filarski

28 Oct 2026

Fantastic service and beautiful saddles
I recently bought my second saddle from The Saddle Bank. Both saddles arrived in the Netherlands within three days and were in perfect condition. The saddles are described accurately, and the photos are clear. Thank you very much
Mrs Aimee Holt's avatar

Mrs Aimee Holt

27 Oct 2026

Great service
I've bought a couple of saddles from the saddle bank over the last year, the service they provide is hassle free and the staff are very friendly.

Reply from The Saddle Bank 2 days ago

Hi Aimee,

Thank you so much for your lovely review!

We're delighted to hear that you've had such positive experiences purchasing saddles from us over the past year.

It's wonderful to know that you've found our service hassle-free and our team friendly and helpful. Making the saddle buying process as easy and enjoyable as possible is really important to us!

Thank you for choosing The Saddle Bank again and for your continued trust and support. We really appreciate it and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team
Helen Biddulph's avatar

Helen Biddulph

27 Oct 2026

Excellent service
I was looking for a particular saddle, I found several to choose from all well priced. The saddle I received was better than I expected so very happy

Reply from The Saddle Bank 2 days ago

Hi Helen,

Thank you so much for your lovely review!

We're delighted to hear that you found a great selection of saddles to choose from at prices you were happy with.

It's especially wonderful to know that the saddle you received exceeded your expectations! There's nothing better than hearing that our customers are even happier with their saddle when it arrives.

Thank you for choosing The Saddle Bank. We really appreciate your support and wish you many happy rides in your new saddle!

Best Wishes,
The Saddle Bank Team
Elizabeth Mullin's avatar

Elizabeth Mullin

26 Oct 2026

Quick Delivery
Ordered the saddle bar and it came very quickly. Didn’t have to wait long to be able to ride again

Reply from The Saddle Bank 2 days ago

Hi Elizabeth,

Thank you so much for your lovely review!

We're delighted to hear that your saddle bar arrived so quickly and, most importantly, that you didn't have to wait long before getting back in the saddle!

We know how frustrating it can be when you're unable to ride, so it's wonderful to know we could help get you back out enjoying your horse.

Thank you for choosing The Saddle Bank. We really appreciate your support and wish you many happy rides ahead!

Best Wishes,
The Saddle Bank Team