The Saddle Bank Reviews
So easy
I contacted the saddle bank to sell my old but hardly used saddle as it didn’t fit my new horse. The process was super easy, the reply was really quick and I was really happy with the price. I didn’t want to be haggling with people over a price if I sold privately. Would definitely recommend.
First Class
I have used the saddle bank to both buy and sell saddles over the years. A fantastic, wide range of saddles available. Helpful, efficient and lots of info on everything saddle online and on social media. The best online saddlery ever!
I have used The saddle bank over the last 6 years ...
I have used The saddle bank over the last 6 years bought two saddles and sold 2 saddles excellent service every time
I would never use any other company
Keep up the great service Saddle bank many thanks
I would never use any other company
Keep up the great service Saddle bank many thanks
Great experience
I have now sold and bought saddles through The Saddlebank, they are a very easy company to deal with, great communication, straight forward process for collection and delivery, good price on the saddles I sold and the saddle I bought was exactly as advertised. Would definitely use again
Easiest sale ever
Really easy, fair price, no hassle - will definitely be using again. Thank you
Fantastic service again and again
I have now sold 4 saddles through the saddle bank. The process is straightforward and payment comes through quickly. There is plenty of support from The Saddle Bank via email, phone and on their website. I would recommend and will definitely use again in the future. Thank you.
Reply from The Saddle Bank 2 days ago
Hi Vanessa,
Thank you so much for your review.
We’re delighted to hear that you’ve now trusted The Saddle Bank with the sale of four saddles and that each experience has been straightforward and hassle free. It’s wonderful to know that the process, prompt payments, and support from our team have continued to meet your expectations.
We’re especially pleased that you’ve found our support channels helpful, whether through email, phone, or the information available on our website.
Thank you again for your recommendation and continued support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you’ve now trusted The Saddle Bank with the sale of four saddles and that each experience has been straightforward and hassle free. It’s wonderful to know that the process, prompt payments, and support from our team have continued to meet your expectations.
We’re especially pleased that you’ve found our support channels helpful, whether through email, phone, or the information available on our website.
Thank you again for your recommendation and continued support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Easy and hassle free sale
After recently loosing my horse I was dreading the hassle and heartache of selling his saddle. I bypassed all of this by using the saddle bank. They were fair on price with clear and informative instructions on how to send the saddle to them. I had already provided photographs and information on my saddle via their online portal so knew there would be no repercussions that I may encounter with a private sale. Payment was made quickly with no issues. I would use the saddle back again with no hesitation.
Reply from The Saddle Bank 2 days ago
Hi Jessica,
Thank you so much for your review.
We’re very sorry to hear about the loss of your horse, and we truly appreciate you choosing The Saddle Bank during what must have been a difficult time.
We’re delighted to hear that we could make the process of selling your saddle as easy and stress free as possible. It’s wonderful to know that our clear instructions, straightforward valuation process, and prompt payment helped remove some of the worry and uncertainty that can come with selling privately.
Thank you again for your kind words and support. We’re so pleased we could help, and we would be delighted to assist you again in the future should you ever need us.
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re very sorry to hear about the loss of your horse, and we truly appreciate you choosing The Saddle Bank during what must have been a difficult time.
We’re delighted to hear that we could make the process of selling your saddle as easy and stress free as possible. It’s wonderful to know that our clear instructions, straightforward valuation process, and prompt payment helped remove some of the worry and uncertainty that can come with selling privately.
Thank you again for your kind words and support. We’re so pleased we could help, and we would be delighted to assist you again in the future should you ever need us.
Best Wishes,
The Saddle Bank Team
Brilliant
Honest and reliable *****
Reply from The Saddle Bank 2 days ago
Hi Ann,
Thank you so much for your review.
We’re delighted to hear that you found The Saddle Bank honest and reliable. Providing a trustworthy service is at the heart of everything we do, so your kind words mean a great deal to us.
Thank you again for your support and recommendation.
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you found The Saddle Bank honest and reliable. Providing a trustworthy service is at the heart of everything we do, so your kind words mean a great deal to us.
Thank you again for your support and recommendation.
Best Wishes,
The Saddle Bank Team
Great experience
I sold my saddle to saddle bank within 48 hours and payment within 5 days which is great!
Very friendly staff and very easy
Very friendly staff and very easy
Great experience
I sold my saddle to saddle bank within 48 hours and payment within 5 days which is great!
Very friendly staff and very easy
Very friendly staff and very easy
Reply from The Saddle Bank 2 days ago
Hi Christal,
Thank you so much for your review.
We’re delighted to hear that selling your saddle to The Saddle Bank was such a quick and easy experience. It’s wonderful to know that the sale was completed so efficiently and that payment was received promptly.
We’re also pleased to hear that you found our team friendly and helpful throughout the process.
Thank you again for your kind words and support. We really appreciate it!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that selling your saddle to The Saddle Bank was such a quick and easy experience. It’s wonderful to know that the sale was completed so efficiently and that payment was received promptly.
We’re also pleased to hear that you found our team friendly and helpful throughout the process.
Thank you again for your kind words and support. We really appreciate it!
Best Wishes,
The Saddle Bank Team
excellent customer service
I bought a saddle and had to return it after the trial period had expired. It was all new to me various hiccups happened, especially with the DPD pickup, it would have been very stressful for me but the saddle bank staff sorted it all out over the phone. I would deal with them again
Reply from The Saddle Bank 2 days ago
Hi Wendy,
Thank you so much for your review.
We’re delighted to hear that our team could help make the process as stress free as possible for you. We completely understand that unexpected hiccups can happen, especially when returns and courier collections are involved, so it’s wonderful to know that our staff were able to step in and get everything sorted for you.
Providing friendly, personal support is something we take great pride in, and we’re so pleased that you felt looked after throughout the process.
Thank you again for your kind words and support. We’d be delighted to help you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that our team could help make the process as stress free as possible for you. We completely understand that unexpected hiccups can happen, especially when returns and courier collections are involved, so it’s wonderful to know that our staff were able to step in and get everything sorted for you.
Providing friendly, personal support is something we take great pride in, and we’re so pleased that you felt looked after throughout the process.
Thank you again for your kind words and support. We’d be delighted to help you again in the future!
Best Wishes,
The Saddle Bank Team
Buy and Sell
We recently purchased a saddle from the saddleback because we love the trial option. A few months later the pony had changed shape significantly due to being super fit and it was reassuring that we could se this saddle back to the saddle bank at the same time as trialling a narrower one which we are super happy with - highly recommend
Buy and Sell
We recently purchased a saddle from the saddleback because we love the trial option. A few months later the pony had changed shape significantly due to being super fit and it was reassuring that we could se this saddle back to the saddle bank at the same time as trialling a narrower one which we are super happy with - highly recommend
Reply from The Saddle Bank 2 days ago
Hi Jenny,
Thank you so much for your review.
We’re delighted to hear that you’ve had such a positive experience both buying and selling through The Saddle Bank. It’s wonderful to know that the trial option gave you confidence when purchasing, and that when your pony’s shape changed, we could help make the transition to a more suitable saddle as smooth and straightforward as possible.
We’re especially pleased that you’re so happy with the new saddle and that the flexibility of our buyback and trial services provided the reassurance you needed.
Thank you again for your recommendation and kind words. We wish you and your pony many happy rides together!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you’ve had such a positive experience both buying and selling through The Saddle Bank. It’s wonderful to know that the trial option gave you confidence when purchasing, and that when your pony’s shape changed, we could help make the transition to a more suitable saddle as smooth and straightforward as possible.
We’re especially pleased that you’re so happy with the new saddle and that the flexibility of our buyback and trial services provided the reassurance you needed.
Thank you again for your recommendation and kind words. We wish you and your pony many happy rides together!
Best Wishes,
The Saddle Bank Team
Couldn't be bettered
I had heard of the saddle bank of course but never thought about them when I was downsizing (horses n tack). I should have done! Amazing service and realistic pricing. Highly recommend them.
Reply from The Saddle Bank 2 days ago
Hi Ann,
Thank you so much for your review.
We’re delighted to hear that you discovered The Saddle Bank during your downsizing journey and that we could provide such a positive experience. It’s wonderful to know that you found our service amazing and our pricing realistic and fair.
Your recommendation means a great deal to us, and we’re so pleased we could make the process easier than expected.
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you discovered The Saddle Bank during your downsizing journey and that we could provide such a positive experience. It’s wonderful to know that you found our service amazing and our pricing realistic and fair.
Your recommendation means a great deal to us, and we’re so pleased we could make the process easier than expected.
Best Wishes,
The Saddle Bank Team
Fairfax mjc jump saddle
Easy and quick to use site. Good customer service. Good description.
Part exchange service great.
Part exchange service great.
Reply from The Saddle Bank 2 days ago
Hi Jenni,
Thank you so much for your review.
We’re delighted to hear that you found our website easy and quick to use, and that you were pleased with the customer service and saddle description. It’s wonderful to know that our part exchange service helped make the process even smoother for you.
We’re so pleased that you had a positive experience with your Fairfax MJC jump saddle and appreciate your kind words and support.
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you found our website easy and quick to use, and that you were pleased with the customer service and saddle description. It’s wonderful to know that our part exchange service helped make the process even smoother for you.
We’re so pleased that you had a positive experience with your Fairfax MJC jump saddle and appreciate your kind words and support.
Best Wishes,
The Saddle Bank Team
Sold my saddle
I've just sold my saddle to the saddle bank and they made the whole process quick and stress free. I would definitely use them again.
Reply from The Saddle Bank 2 days ago
Hi Julie,
Thank you so much for your review.
We’re delighted to hear that selling your saddle to The Saddle Bank was such a quick and stress free experience. Making the process as simple and straightforward as possible is exactly what we aim for, so it’s wonderful to know we could help.
Thank you again for your kind words and support. We’d be delighted to help you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that selling your saddle to The Saddle Bank was such a quick and stress free experience. Making the process as simple and straightforward as possible is exactly what we aim for, so it’s wonderful to know we could help.
Thank you again for your kind words and support. We’d be delighted to help you again in the future!
Best Wishes,
The Saddle Bank Team
Brilliant service, great saddle.
The saddle bank are fantastic. The website is easy to navigate and the range is impressive. There will definitely be something to suit any requirements. I purchased a saddle and had inadvertently ordered an extra adjustable bar. They phoned me to make sure I really wanted a second one & when I said no, they promptly refunded me. The saddle was well packaged and arrived safely & quickly and fits perfectly, the saddle fitter said it could have been made for my boy. So so pleased with their service in its entirety and I definitely recommend them.
Reply from The Saddle Bank 2 days ago
Hi Victoria,
Thank you so much for your review.
We’re absolutely delighted to hear that you had such a positive experience with The Saddle Bank. It’s wonderful to know that you found our website easy to navigate and that our range helped you find the right saddle for your horse.
We’re especially pleased that our team could spot the extra adjustable bar and save you from purchasing something you didn’t need. Providing helpful, personal service is something we take great pride in.
It’s fantastic to hear that the saddle arrived quickly, fitted perfectly, and even earned such high praise from your saddle fitter. We couldn’t ask for a better outcome!
Thank you again for your recommendation and kind words. We wish you and your boy many happy rides together.
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re absolutely delighted to hear that you had such a positive experience with The Saddle Bank. It’s wonderful to know that you found our website easy to navigate and that our range helped you find the right saddle for your horse.
We’re especially pleased that our team could spot the extra adjustable bar and save you from purchasing something you didn’t need. Providing helpful, personal service is something we take great pride in.
It’s fantastic to hear that the saddle arrived quickly, fitted perfectly, and even earned such high praise from your saddle fitter. We couldn’t ask for a better outcome!
Thank you again for your recommendation and kind words. We wish you and your boy many happy rides together.
Best Wishes,
The Saddle Bank Team
Direct sale to Saddle Bank of bates dressage saddle.
The Saddle Bank provided me with a very quick and easy process to follow, i wanted a direct purchase of my saddle , from uploading the photo's, saddle collection to the payment reaching my bank account was a matter of 3-4 days. A very quick service, i had no issues at all. Thank you.
Reply from The Saddle Bank 2 days ago
Hi Claire,
Thank you so much for your review.
We’re delighted to hear that selling your Bates dressage saddle through The Saddle Bank was such a quick and straightforward experience. It’s wonderful to know that the entire process, from uploading your photos and arranging collection through to receiving payment, was completed so smoothly and efficiently.
We’re especially pleased that everything went exactly as expected and that you had no issues along the way.
Thank you again for your kind words and support!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that selling your Bates dressage saddle through The Saddle Bank was such a quick and straightforward experience. It’s wonderful to know that the entire process, from uploading your photos and arranging collection through to receiving payment, was completed so smoothly and efficiently.
We’re especially pleased that everything went exactly as expected and that you had no issues along the way.
Thank you again for your kind words and support!
Best Wishes,
The Saddle Bank Team
Superb
Very easy hassle free sale of my saddle, good price and communication was great from the staff. A very easy process
Reply from The Saddle Bank 2 days ago
Hi Victoria,
Thank you so much for your review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such an easy and hassle free experience. It’s wonderful to know that you were happy with the price offered and that our team’s communication helped make the process smooth and straightforward from start to finish.
Thank you again for your kind words and support. We really appreciate it!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such an easy and hassle free experience. It’s wonderful to know that you were happy with the price offered and that our team’s communication helped make the process smooth and straightforward from start to finish.
Thank you again for your kind words and support. We really appreciate it!
Best Wishes,
The Saddle Bank Team
Albion Adjusta
The Saddle Bank were extremely professional all the way through the process of selling two of my saddles. I was emotionally attached to the saddles and took a while to make the decision to sell but the Saddle Bank were so easy to deal with and even dealt with a courier problem swiftly enabling a simple process to free up some cash! Thank you
Reply from The Saddle Bank 2 days ago
Hi Chloe,
Thank you so much for your review.
We’re delighted to hear that your experience selling your saddles with The Saddle Bank was such a positive one. We completely understand that parting with much loved saddles can be a difficult decision, so it’s wonderful to know that our team could make the process as easy and straightforward as possible for you.
We’re also pleased that we could quickly resolve the courier issue and keep everything moving smoothly. Thank you again for your kind words and trust in us during the process.
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that your experience selling your saddles with The Saddle Bank was such a positive one. We completely understand that parting with much loved saddles can be a difficult decision, so it’s wonderful to know that our team could make the process as easy and straightforward as possible for you.
We’re also pleased that we could quickly resolve the courier issue and keep everything moving smoothly. Thank you again for your kind words and trust in us during the process.
Best Wishes,
The Saddle Bank Team
Facebook Reviews
