The Saddle Bank Reviews
Fantastic service
What a beautiful saddle. It arrived in 1 day and was exactly as described. I love having the 5 day trial option.
Ideal T&T monoflap brown jump
Great saddle and service!
Great experience
Customer service is great, the staff are so helpful and have great knowledge. Easy and quick process in finding the perfect saddle !
Great experience
Customer service is great, the staff are so helpful and have great knowledge. Easy and quick process in finding the perfect saddle !
Honest and Trustworthy
As we all know it’s difficult to get a saddle I ordered a premier event mono saddle knowing I was away on holiday they were able to accomodate me on return dates if required. I initially ordered a saddle but was able to change as saddle was not suitable , phoned up and managed to transfer over funds to new saddle, saddle arrived very quickly and if you need to return they really accommodate. Excellent customer service and would highly recommend thanks nicky and nieve
Very understanding
Unfortunately, I had an accident during the trial week. I contacted the saddle bank to say in there will likely be a delay to return my saddle. They were so great and understanding. Otherwise, the delivery, quality of product and service generally was great. Highly recommended
Mrs
Excellent service. Never used Saddle Bank to buy a saddle before (had successfully sold saddles through them) but excellent experience. The saddle was actually better than the pictures showed; very little wear & fitted perfectly. sent out the day after order and received within 24 hours. Also ordered a pad which was too big which we did have to return for refund but that was easy too. Would highly recommend!
Excellent Service
I had a query about a product and made a quick call, the person I spoke to was very knowledgeable and answered my question straight away. I placed the order and receive the delivery the next day. Fantastic service.
Very efficient service, delivery and quality
I am currently in the process of finding the perfect saddle for my daughter's pony, and The Saddle Bank has been an incredible support throughout. They’ve helped ease the stress by handling the sale of our existing saddle through their website and their audience. Their dispatch and delivery service via DPD is impressively efficient and well-organized. I highly recommend The Saddle Bank for anyone looking to buy or sell high-quality saddles.
Saddle
We bought our saddle after Saddle bank was recommended to us. And i have to say the service was brilliant. and the personalised letters are lovely. My daughter was made up with it.
Ours fit perfectly so didnt need to use the send back scheme.
Would defo buy from the again.
Ours fit perfectly so didnt need to use the send back scheme.
Would defo buy from the again.
Saddle
We bought our saddle after Saddle bank was recommended to us. And i have to say the service was brilliant. and the personalised letters are lovely. My daughter was made up with it.
Ours fit perfectly so didnt need to use the send back scheme.
Would defo buy from the again.
Ours fit perfectly so didnt need to use the send back scheme.
Would defo buy from the again.
New saddle purchase
I am so very impressed by how quickly my order was handled and I, unbelievably, received it in the US 3 days later!! It's rare for things to ship that fast in the US alone!! Thank you and I'm very happy with my new GFS saddle!
Buying a saddle
Buying a saddle can be stressful and having been burnt by saddle fitters in the past saddle bank has given me back my faith in honesty and care communication has been excellent every question answered my new saddle is days away I continue to recommend saddle bank to all my friends and colleagues
Great experience quick and easy...
Great experience quick and easy
Saddle part exchange
Fab knowledgeable service, lovely helpful staff. Very easy to deal with
Great customer service
Brought a saddle recently and can’t fault the customer service. Saddle was shipped very promptly. Also sold multiple saddles through the saddle bank which has always been very easy, taking all the stress out of the selling process. Can’t recommend enough!
Great experience
Sold a saddle, received a fair price, great website, service and extremely quick process. Will use again, strongly recommend!
saddle sale
The Saddle bank gave me a prompt valuation and we’re very helpful and quick in paying me for my saddle
Very easy sale , highly recommended
After trying to sell privately and being repeatedly let down we decided to sell our saddle to the Saddle Bank. It was a very easy & straightforward transaction from start to finish and I wouldn't hesitate to use them again. We were offered a fair price and the money was in our bank the day after the saddle was collected. Highly recommended.
Sold a saddle
Amazing staff to be in contact with. Fast payment and great communication. Definitely would use again!!
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