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  2. Our Reviews

The Saddle Bank Reviews

2,407 Company Reviews

Joanna Powell's avatar

Joanna Powell

14 Mar 2026

Excellent
Lovely as new demo saddle was sent out and delivered very quickly. Well packed and arrived in perfect condition. None of the risk of a private purchase and excellent follow up communication.
Salma Moti's avatar

Salma Moti

13 Mar 2026

Hoping to win the latest competition Also huge f...
Hoping to win the latest competition
Also huge fan of the saddle bank: best out there
Sandra King's avatar

Sandra King

13 Mar 2026

Found the staff to be very friendly and helpful. G...
Found the staff to be very friendly and helpful. Great service
Heather Butler's avatar

Heather Butler

13 Mar 2026

Purchase
Purchased stirrup leathers, lovely quality, and next day delivery, definitely purchase again from this company
Heather Butler's avatar

Heather Butler

13 Mar 2026

Purchase
Purchased stirrup leathers, lovely quality, and next day delivery, definitely purchase again from this company

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re delighted to hear that you’re happy with the quality of your stirrup leathers and that they arrived the next day. It’s wonderful to know you would definitely purchase from The Saddle Bank again!

Best Wishes,
The Saddle Bank Team
Alison Thomson's avatar

Alison Thomson

13 Mar 2026

Quick and Easy Service
I’ve bought and sold saddles with the Saddle Bank and the service has always been amazing. When selling 2 saddles they got picked up from my door and arrived safely the next day, couldn’t believe how quickly I got paid for them too.

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re delighted to hear that both buying and selling saddles with The Saddle Bank has been amazing. It’s wonderful to know the collection was convenient, the saddles arrived safely, and payment was received so quickly!

Best Wishes,
The Saddle Bank Team
Kate Stewart's avatar

Kate Stewart

12 Mar 2026

Sale of saddle
Hassle free sale and fair price for a quick sale of my saddle. Transparent terms and excellent communication.

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was hassle-free, with a fair price, transparent terms, and excellent communication.

Best Wishes,
The Saddle Bank Team
Jennifer Opie's avatar

Jennifer Opie

10 Mar 2026

Super helpful and risk free
My saddle fitter wasn't able to get to me to fit a saddle on my new horse and unable to wait, I used the service where I sent photos of him to the team and they made a list of recommendations. I liked a saddle and I thought it would be ok so I accepted it and used it for a couple of weeks. When the saddle fitter was able to get to me, she said it wasn't the best fit and luckily it was within the money back period so I got a refund from the team within days of returning it and managed to get one that fit perfectly. The team have been easy and helpful to deal with from start to finish and I would never hesitate to recommend the saddle bank to anyone.
Jennifer Opie's avatar

Jennifer Opie

10 Mar 2026

Super helpful and risk free
My saddle fitter wasn't able to get to me to fit a saddle on my new horse and unable to wait, I used the service where I sent photos of him to the team and they made a list of recommendations. I liked a saddle and I thought it would be ok so I accepted it and used it for a couple of weeks. When the saddle fitter was able to get to me, she said it wasn't the best fit and luckily it was within the money back period so I got a refund from the team within days of returning it and managed to get one that fit perfectly. The team have been easy and helpful to deal with from start to finish and I would never hesitate to recommend the saddle bank to anyone.

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re thrilled to hear that our team could guide you with recommendations for your new horse and make the process risk-free. It’s wonderful to know the refund was smooth when the saddle wasn’t the perfect fit and that you were able to find one that suited your horse perfectly. We’re delighted you found the whole experience easy and helpful, and that you would recommend The Saddle Bank!

Best Wishes,
The Saddle Bank Team
Debbi Meekins's avatar

Debbi Meekins

10 Mar 2026

Quick, painfree,
From start to finish the communication was easy, quick and transparent. Courier arrived as promised and payment was received promptly.

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re delighted to hear that your experience with The Saddle Bank was quick, pain-free, and transparent. It’s wonderful to know the courier and payment process went smoothly for you!

Best Wishes,
The Saddle Bank Team
Nichola Hayhoe's avatar

Nichola Hayhoe

10 Mar 2026

Quick and easy process
I have now bought two saddles from Saddle Bank, and sold one back. Each time the process has been easy with plenty of communication. My payment was sent quickly and the DPD collection was much easier than having to take the box somewhere myself.

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re delighted to hear that both buying and selling saddles with The Saddle Bank has been quick and easy for you. It’s wonderful to know you appreciated our communication, prompt payment, and the convenience of DPD collection!

Best Wishes,
The Saddle Bank Team
Nicola Mcintosh's avatar

Nicola Mcintosh

10 Mar 2026

Great service
Great reliable service. Quick response for a quote. Would definitely use them to sell a saddle again.

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re delighted to hear that you found our service reliable and that you received a quick response for your quote. It’s wonderful to know you would definitely use The Saddle Bank to sell a saddle again!

Best Wishes,
The Saddle Bank Team
Tamarah's avatar

Tamarah

10 Mar 2026

Swift and seamless
Selling my saddle through The Saddle Bank was effortless. Their website is intuitive, making the process quick and straightforward. Communication was prompt throughout, and I received a valuation that felt fair and transparent.

I dropped the saddle off and everything else was handled efficiently. Payment arrived promptly, just as promised. A smooth, professional service that makes selling a saddle remarkably easy. Highly recommend.

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was swift, seamless, and effortless. It’s wonderful to know you found our website intuitive, our communication prompt, and the valuation fair and transparent. We’re thrilled the collection and payment process was smooth, and that you would highly recommend our service!

Best Wishes,
The Saddle Bank Team
Bella's avatar

Bella

10 Mar 2026

Saddle bank
It makes the process of selling / trading / purchasing saddles so easy ! The trial phase is fantastic , meaning you won’t get stuck with a saddle that doesn’t work for you and your horse ! Lovely customer service and have come back to the saddle bank for saddles every time .

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re thrilled to hear that buying, selling, or trading saddles with The Saddle Bank has been so easy for you. It’s wonderful to know you’ve found our trial phase fantastic and our customer service lovely, and that you keep coming back to us for your saddles!

Best Wishes,
The Saddle Bank Team
Sarah Jobson's avatar

Sarah Jobson

9 Mar 2026

Excellent!
Whole process was swift and easy. Offered 2 options for sale. Given a fair price and money transferred promptly. Collected by courier as arranged. Hardest part was finding a box big enough to pack the saddle safely! Would highly recommend.

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was swift and easy, with fair pricing, prompt payment, and smooth courier collection. It’s great to know you would highly recommend us, even if the biggest challenge was finding a box!

Best Wishes,
The Saddle Bank Team
Amanda-Jayne Comyn's avatar

Amanda-Jayne Comyn

9 Mar 2026

Superb service
The saddle bank gave several options for selling or trading with clear pricing associated with each option together with guidelines on the process associated with each option. The process was simple and straightforward with responsive customer service in respect of any queries. Highly recommend for selling saddles.

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re delighted to hear that you found the options for selling or trading your saddle clear and straightforward, with helpful guidelines and responsive customer service. It’s wonderful to know you would highly recommend The Saddle Bank!

Best Wishes,
The Saddle Bank Team
Kate Finberg's avatar

Kate Finberg

9 Mar 2026

Sold a saddle was incredibly easy process and they...
Sold a saddle was incredibly easy process and they offered me a fair price… highly recommend

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was incredibly easy and that you were happy with the fair price offered. It’s wonderful to know you would highly recommend us!

Best Wishes,
The Saddle Bank Team
Dawn's avatar

Dawn

9 Mar 2026

Exactly service
Absolutely amazing service from Start to finish on the sale of my saddle. Great company to work with. I will certainly recommend to my friends and already have …
Dawn's avatar

Dawn

9 Mar 2026

Exactly service
Absolutely amazing service from Start to finish on the sale of my saddle. Great company to work with. I will certainly recommend to my friends and already have …

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re thrilled to hear that selling your saddle with The Saddle Bank was amazing from start to finish. It’s wonderful to know you would recommend us to your friends and had such a positive experience working with our team!

Best Wishes,
The Saddle Bank Team
Clare Hitchman's avatar

Clare Hitchman

9 Mar 2026

Quick easy transaction
Fast efficient service, sold my saddle and received the payment within a few days. Recommended.

Reply from The Saddle Bank 1 day ago

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was fast and efficient, with payment received within a few days. It’s wonderful to know you would recommend our service!

Best Wishes,
The Saddle Bank Team

More The Saddle Bank Reviews