The Saddle Bank Reviews

2,826 Company Reviews

Alison Williams's avatar

Alison Williams

23 Oct 2026

New saddle
I had a new saddle on trial and a saddle to sell. Staff were very helpful, pick ups and deliveries were seamless and payments swift. Thoroughly recommend
Andrea Hinton's avatar

Andrea Hinton

23 Oct 2026

Fantastic Service
When I first contacted The Saddle Bank, they responded the very next day, giving a couple of saddles to review.
When making the purchase of the chosen saddles, they arrived well packaged and in a very timely manner.
To date, I have purchased two saddles from The Saddle bank, ordering an extra gullet bar with each, that proved valuable
when the saddle fitter came last week, she changed out each gullet bar for the next size up, and the saddles fit the horses
perfectly.
I recommend looking for a saddle from The Saddle Bank, as their help and guidance was amazing.
lola snowden's avatar

lola snowden

21 Oct 2026

My experience
hands down the best website for good quality dressage saddles or even any saddles for good prices very easy to work with so good customer services , my 3 horses are very happy with their saddles!!!
lola snowden's avatar

lola snowden

21 Oct 2026

My experience
hands down the best website for good quality dressage saddles or even any saddles for good prices very easy to work with so good customer services , my 3 horses are very happy with their saddles!!!
Linda Webster's avatar

Linda Webster

21 Oct 2026

Excellent
Excellent from start to finish.
It’s a very straight forward process for selling, communication clear and precise with easy to follow instructions.
I was very pleased with the offer made for my saddle.
Would definitely use this service again in the future.
Shannon Cooper's avatar

Shannon Cooper

21 Oct 2026

The best
The saddle bank bought my saddle
Fast collection
Kept me upto date with everything
Rachael Talbot's avatar

Rachael Talbot

21 Oct 2026

Great service buying a second hand saddle
I ordered two saddles which arrived promptly the next day as promised. After trying them out with the help of my saddle fitter I kept one and returned one. Refund was confirmed and processed quickly. All round good service which makes it possible to try second hand saddles and find the right one for you and your horse.
Samantha Cowell's avatar

Samantha Cowell

21 Oct 2026

Another saddle sold through The Saddle bank I wo...
Another saddle sold through The Saddle bank
I wouldn’t use anyone else.
Prompt
Easy to deal with
Cathy Cummings's avatar

Cathy Cummings

21 Oct 2026

Simple and stress free process
Just sold a saddle to the Saddle Bank. Whole process was very easy and simple. Great communication and effortless process. Would definitely recommend, this is the second saddle they've sold for me.
Jo Garratt's avatar

Jo Garratt

21 Oct 2026

Excellent service and communication
The Saddle Bank Team made selling my saddle a simple, fast and hassle free experience. Communication was prompt and extremely professional. Would highly recommend.
Katie Blackett's avatar

Katie Blackett

21 Oct 2026

Easy to deal with.
Was very easy to get a clear idea on what was being offered and the process was straightforward from accepting the offer to receiving payment. There was an extra charge for flocking which was expected and a new stirrup leather which was unexpected but not fully unreasonable.
Sonia Herbert's avatar

Sonia Herbert

21 Oct 2026

Selling my k2 saddle
Was very happy with the service I received from the saddle bank. They gave me a quote that I was very happy with so they arranged collection. All I needed to do was box it up. I received a email telling me they had received it and it was being processed. Within a few days I had my money in my bank account. All in all I would highly recommend The saddle bank to anyone wanting to sell your saddle hassles free.
Anna Young's avatar

Anna Young

21 Oct 2026

Happy customer
I ended up trialling a saddle from the Saddlebank so that I could try it before committing to by. It arrived very quickly on a day of my choice to fit around my saddler coming to fit it. Very pleased with the service and I ended up selling the old saddle with no hassle through Saddlebank too. If we end up buying another saddle I will definitely come back to you!
Denise Neuberger's avatar

Denise Neuberger

21 Oct 2026

Great service selling saddles
Fair offers and matched an offer from another site. Loved the fact they pay and organise collection of saddle. Excellent communication letting me know when my saddles arrived and we're being evaluated. Then prompt payment and no quibble over state of my saddles.
Alex Beever's avatar

Alex Beever

21 Oct 2026

Super friendly and professional service
I have bought two saddles from Saddle Bank and also sold one back (following a change of horse).
I could not recommend more highly - always a friendly voice answering the phone with plenty of time to go through any questions and concerns
Hassle and stress free and very reasonable prices
Deborah Drummond's avatar

Deborah Drummond

20 Oct 2026

Repeat buyer
Hi I have bought 2 saddles from the saddle bank now as I was impressed with the service. Firstly they had the brand and the size I was after and they sent them to me in NZ in a timely and efficient manner. Both saddles were accurately described and arrived well packaged. Buying saddles from overseas sight unseen is daunting but I have been extremely happy with the service from the Saddle Bank and would recommend them and will use them again in the future.
Linda Lloyd's avatar

Linda Lloyd

20 Oct 2026

Great and speedy service
I recently re-sold a saddle I had bought in 2023 back to The Saddlebank.
The prices was very straightforward process with an easy to complete form and with uploaded images. Due to its age, it was to go through as a commission sale, rather than an outright sale. I was able to drop it off where it was decided it needed to have girth straps replaced. Within an hour, they contacted me to inform me that it might take some time to order and replace the straps, therefore they offered me a direct payment. The deal was agreed and paid within 2 weeks.
I was really impressed with the fairness and speed with which the staff, who were all lovely sorted out my sale.
I would definitely recommend them.
Linda
Essex
Teresa Windell's avatar

Teresa Windell

19 Oct 2026

Saddle
Very good service ,Quick and easy to understand just a pity the saddle didn't fit it was a lovely saddle
Emma Hall's avatar

Emma Hall

19 Oct 2026

Excellent company to buy/sell
Very helpful and quick at responding to queries, i purchased a saddle from here and also sold one and both times were straight forward and easy. Excellent communication!
Thankyou
DEP's avatar

DEP

19 Oct 2026

Saddle Purchase
Just bought a beautiful dressage saddle and the process was seamless! Speedy shipping and great communication throughout. Would highly recommend and would definitely use again !