The Saddle Bank Reviews

2,609 Company Reviews

Danielle's avatar

Danielle

14 Jul 2026

Bar purchase
Excellent service, i am from Canada and bought a saddle a few years ago and a different size bar for my saddle recently. Both time i received my purchase intact and within one week. Amaising !
Alicia Langton's avatar

Alicia Langton

14 Jul 2026

Excellent helpful service
I had a jump saddle with Saddlebank for a commission sale. They were kind enough to allow me to take an outright price on this so i could part exchange for a dressage saddle they held. Just after receiving the saddle my horse developed a minor veterinary issue and they also extended the trial period so I had time to rearrange my saddler when he could be ridden. I am so happy with the saddle which is in great condition and fits us both!!!
Katie White's avatar

Katie White

12 Jul 2026

Pony saddle
I have recently used the saddle bank for the first time. I had a pony on trial and on buying him the saddle had to go back. I wanted exactly the same saddle and found several in the saddle bank. Went for an ex demo which was in immaculate condition with tags still on! I am fairly local so picked it up, the service is easy to use and I’d recommend it.
Ailsa Terry's avatar

Ailsa Terry

10 Jul 2026

Saddle purchase
Really lovely saddle, better condition than I expected for price so very good value and excellent service with the peace of mind that could return if not right. Would definitely recommend/ use again
Elizabeth Fraser-Hitch's avatar

Elizabeth Fraser-Hitch

8 Jul 2026

Superb service yet again 🤩
This is the second saddle that I have bought from The Saddle Bank, and once more I am delighted with the service provided, the quality of the goods and the price. The photos on the website are very accurate and helpful in deciding which item to buy, especially when considering a used saddle. I contacted the company with a request and the lady on the other end of the line was helpful and friendly. Delivery occurred exactly when they said, and the saddle was well protected in transit. The Saddle Bank will always be my choice when looking for a saddle - no question about it! 🤩
Jade Barsalou Langlois's avatar

Jade Barsalou Langlois

8 Jul 2026

Wow!
Found an amazing deal on an almost new saddle. Lightning delivery, detailed description and perfect communication. Will but again!
Fiona Hindmarsh's avatar

Fiona Hindmarsh

8 Jul 2026

Buying and selling
I have bought 2 saddles from the saddle bank and part exchanged one, I found them to be extremely helpful and everything was dealt with efficiently.
I would definitely recommend using them.
Gem Cunningham's avatar

Gem Cunningham

8 Jul 2026

Great service
The saddle bank made what seemed a daunting task of selling so easy. Honest and upfront with their expectations and fair with their quotes too. I have brought and sold with them now and would recommend both highly.
Isabella Pamment's avatar

Isabella Pamment

8 Jul 2026

Efficient Sale
Quick response to my sale request. A fair price offered for outright buying my saddle. I delivered my saddle and then was paid out very quickly.
Anita Miller's avatar

Anita Miller

8 Jul 2026

Delighted with My New Saddle
Excellent service. The saddle arrived promptly, was well packaged, and represented great value for money. The quality is fabulous and, most importantly, both Leo and I are really enjoying it. Thank you for making the whole process so straightforward.
Lauren Harrold's avatar

Lauren Harrold

8 Jul 2026

Very easy process
Great communication and an easy process from start to finish. The quote came through promptly and it was easy to accept and ask further questions. They organised the collection, which was very straight forward and I received an email the next day to let me know the saddle had been received. Payment was made promptly. Thank you for a easy and hassle free sale!
Jacqueline Hutton's avatar

Jacqueline Hutton

8 Jul 2026

Highly recommend to friends and family
I have recently sold my saddle. Website was easy to navigate, online form easy to complete. Kept up to date with emails. Friendly helpful staff, when I did have to phone. Payment went through very quick. Great company to work with.
Lucy Clarkson's avatar

Lucy Clarkson

8 Jul 2026

Sold a saddle through the saddle bank and the whol...
Sold a saddle through the saddle bank and the whole process was incredible easy. Very good customer service and quick process. Definitely will use again.
Samantha Pringle's avatar

Samantha Pringle

8 Jul 2026

Bought and sold!
I’ve had a brilliant experience with The Saddle Bank, both buying and selling a saddle. Communication was excellent throughout, payment was prompt and straightforward, and the transport service made the whole process incredibly easy. Everything was handled professionally, keeping me updated every step of the way. I wouldn’t hesitate to use them again and would happily recommend them to anyone looking for a trusted, hassle-free way to buy or sell a saddle.
Dawn Allcock's avatar

Dawn Allcock

6 Jul 2026

Sold a saddle
Fantastic efficient service paid into my account as agreed
Have also purchased 2 saddles in the past and would always go back to the saddle bank
Sharon Roberts's avatar

Sharon Roberts

3 Jul 2026

Great
You were fast and efficient. It was so easy to send the photos of the saddle. You were really helpful when I contacted you by telephone and payment was prompt. Thank you
carol bardwell's avatar

carol bardwell

2 Jul 2026

Great service
The Saddle Bank is always my go to when I am looking for a saddle for my youngsters. The website is super easy to use with so many saddles to choose from. The filters make it so easy to find exactly what you are looking for and the option to leave an email and be notified when a saddle is back in stock works really well. Both the delivery and collection process is prompt and easy to deal with. Well done everyone at The Saddle Bank you offer a great service.
Kim's avatar

Kim

1 Jul 2026

Saddle Trial
Saddle Bank was recommended by my saddle fitter as I wanted a new saddle to replace one that no longer fitted. Ordered an ex demo that arrived the next day and was a perfect fit. Would highly recommend,

Reply from The Saddle Bank 1 week ago

Hi Kim,

Thank you so much for your wonderful review.

We’re delighted to hear that your saddle fitter recommended The Saddle Bank and that your ex-demo saddle arrived the very next day and turned out to be the perfect fit. It’s fantastic to know that the trial process helped you find the right saddle with confidence.

Thank you for your recommendation and kind words. We really appreciate your support and wish you many happy rides with your new saddle!

Best Wishes,
The Saddle Bank Team
Paula Vasilev's avatar

Paula Vasilev

1 Jul 2026

Selling my saddle
Brilliant and fast service.
Sent photos of my saddle with a price I was looking to get for it. Quick reply with quote, best quote I had from anywhere else. Saddle collected from my home at no
Cost to me. Money in the bank the next day after saddle bank received my saddle. Would highly recommend!

Reply from The Saddle Bank 1 week ago

Hi Paula,

Thank you so much for your wonderful review.

We’re delighted to hear that selling your saddle with The Saddle Bank was such a brilliant and fast experience. It’s fantastic to know that you received a quick response, the best quote, and that the free home collection and prompt payment made the whole process so simple and convenient.

Thank you for your recommendation and your kind words. We really appreciate your support and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team
Eleanor Newman's avatar

Eleanor Newman

1 Jul 2026

Very easy to sell my saddle
I had advertised my saddle on social media. Jade messaged suggested I sell through the saddle bank. Very easy, no problems and my money came through within 48hrs (it being a weekend).

Reply from The Saddle Bank 1 week ago

Hi Eleanor,

Thank you so much for your review.

We’re delighted to hear that selling your saddle through The Saddle Bank was such an easy and straightforward experience. It’s wonderful to know that after advertising privately, we could offer you a hassle free alternative and that everything went smoothly, with your payment reaching you so quickly.

Thank you again for your kind words and support. We really appreciate your recommendation and hope to help you again in the future!

Best Wishes,
The Saddle Bank Team