The Saddle Bank Reviews

2,865 Company Reviews

Jess Hillard's avatar

Jess Hillard

4 Nov 2026

sending saddle to be sold and buying
I bought a new saddle from the saddle bank and then sold my old one in. I thought the whole process would be super complicated but one phone call and the friendly staff answered all my questions, were super patient with me and I cannot fault the whole experience. Will definitely be using again and recommending far and wide.
Karen Furzey's avatar

Karen Furzey

4 Nov 2026

Great Service!
Chose to sell my saddle outright and was pleasantly surprised with the offer! I was a bit nervous about the process of sending it off, but everything was explained really well and I was kept well informed of pick up times etc. I wouldn't hesitate to use them again.
Megan Croucher's avatar

Megan Croucher

4 Nov 2026

GREAT SERVICE
I purchased a saddle from the saddle bank and the service was great. There is a huge range of new and second hand saddles to suit everyone’s budget and ponies! Being able to select the delivery date so that you can work around saddlers is a brilliant idea - the free trial is great too.
Megan Croucher's avatar

Megan Croucher

4 Nov 2026

GREAT SERVICE
I purchased a saddle from the saddle bank and the service was great. There is a huge range of new and second hand saddles to suit everyone’s budget and ponies! Being able to select the delivery date so that you can work around saddlers is a brilliant idea - the free trial is great too.
Barbara McGarvie's avatar

Barbara McGarvie

4 Nov 2026

Saddle review
Recommended by a family member. The service from start to finish was flawless and communication first class. Unfortunately I had to return my saddle as my young horse changed shape sooner than anticipated but again such a flawless process in returning it. Will definitely recommend to others and use again in the future.
Vicky Parry's avatar

Vicky Parry

4 Nov 2026

Delighted with my new saddle
My saddler found the saddle on the saddle bank website and recommended I try it. I bought it and arranged the saddle to be delivered for the 5 day trial when my saddler was available to check the fit. The saddle was in great condition and fits perfectly.
LISA HOLDRIDGE's avatar

LISA HOLDRIDGE

4 Nov 2026

Fab Service!
I was very skeptical when i first got the facebook message but can honestly say thus has been one of the easiest transactions Ive experienced. Everything was easy from the quote to the pick up to the payment. I would wholeheartedly recommend the Saddlebank! Thanks team. Great customer service x
Alison Spilling's avatar

Alison Spilling

4 Nov 2026

I bought a saddle from The Saddle Bank which was e...
I bought a saddle from The Saddle Bank which was exactly as described - very pleased! so decided to sell my jump saddle that didn't fit my new boy. Again it was straight forward and took all the pressure off trying to sell it independently. Perfect. Thank you.
Nicole Taylor's avatar

Nicole Taylor

4 Nov 2026

Possibly the most straightforward way I’ve ever saved money
This is now my third purchase from the saddle bank and it honestly never gets harder. It is my go to option when buying and selling a saddle. I sent over some photos and a description of my current saddle to get a quote and let the team know I’d like to part exchange for another they had listed. I got the quote back within an hour on a Friday and by the following Wednesday my new saddle had arrived. The quote was competitive and the process was simple. I love my new saddle.

A special thank you Adi for all your help 😁
Megyn Shepherd's avatar

Megyn Shepherd

4 Nov 2026

I didn’t realise selling a saddle could be so ea...
I didn’t realise selling a saddle could be so easy! Super quick communication and very easy service to use. I was paid quickly and without complications, so I’ll definitely be selling this route again!
Kate MacLauchlan's avatar

Kate MacLauchlan

4 Nov 2026

Positive experience selling a saddle
Sold a saddle to the saddle bank, was very quick and easy, got my money extremely fast!
I was concerned with having to post it but process was easy and I would definitely use them again. Thank you
Lauren Miles's avatar

Lauren Miles

4 Nov 2026

Great service!
Was easy start to finish. Helpful website and got a great price for my saddle ! Would definitely use again ! Thanks
Corrie Thorogood's avatar

Corrie Thorogood

2 Nov 2026

Great saddle
Great saddle arrived in a fantastic time frame and exactly as described good value for money
Vicky Thompson's avatar

Vicky Thompson

2 Nov 2026

Brilliant
I honestly cannot recommend Saddle Bank highly enough.

From start to finish, the service has been absolutely fantastic. I had several questions along the way and rang them a number of times, and they couldn’t have been more helpful, friendly or accommodating.

They even extended my trial period to work around the date my saddle fitter was coming, which I really appreciated.

The saddle arrived beautifully packaged, and the condition was exactly as described. I purchased a Fairfax GP saddle, and it was in lovely condition, just as advertised.

What really stood out was the aftercare and follow-up from Saddle Bank. The service didn’t stop once the saddle had arrived; they genuinely wanted to make sure everything was right.

A brilliant company to deal with, with excellent customer service from beginning to end. I would 100% recommend them and wouldn’t hesitate to use them again.
Sarah Stubbings's avatar

Sarah Stubbings

1 Nov 2026

Easy simple service
Sold a saddle here recently and will be looking for some to trial soon. Process was straightforward and simple to do, fair price given and quick turnaround
Would recommend!
Ginette Dawson's avatar

Ginette Dawson

30 Oct 2026

Dressage Saddle
Excellent help from this company and would definitely recommend them for some one looking for a saddle, having the trial availability makes knowing if the saddle wasn't right you can get your money back.
Corrie Auchterlonie's avatar

Corrie Auchterlonie

30 Oct 2026

Great Service
Sold three saddles to the saddle bank and bought one over the years and it's a very simple service to use, fair prices given and quick turn around. I live in Northern Ireland where the courier service doesn't collect from, so they covered the cost of the courier I used.
Corrie Auchterlonie's avatar

Corrie Auchterlonie

30 Oct 2026

Great Service
Sold three saddles to the saddle bank and bought one over the years and it's a very simple service to use, fair prices given and quick turn around. I live in Northern Ireland where the courier service doesn't collect from, so they covered the cost of the courier I used.
Debra Robey's avatar

Debra Robey

29 Oct 2026

Excellent Service
I have had 3 saddles on trail recently and also sold a saddle they are straight forward to deal with and always get back to emails promptly, they definitely my go to Company for saddles
Michelle Barnard's avatar

Michelle Barnard

28 Oct 2026

Fairfax Jumps
Easy from start to finish. Sale and purchase this time. Third saddle from here! Great communication. Arrived as promised and looked even better than the pictures .