The Saddle Bank Reviews
The Saddle Bank has a great variety of saddles and I quickly found what I was looking for at a reasonable price.
It was easier to trust this service (rather than buy from another platform), the trial is fabulous and means that my saddle fitter could come and check fit etc.
The saddle I found needed to have the bar changed - which again was a reasonable price and easy process along with buying the saddle.
The icing on the cake for me was the letter that arrived in the box with the saddle - you are right - Rocky and I will have many adventures in our new saddle - certainly jumping a ditch or 2!
Would totally recommend and would use The Saddle Bank as and when I need a new saddle or to add a dressage saddle to my collection - thank you :-)
Reply from The Saddle Bank 2 days ago
We’re delighted to hear that after welcoming your new horse, you were able to quickly find the right saddle with us and that the trial allowed your saddle fitter to check everything properly. It’s great to know the gullet bar change was straightforward and reasonably priced too.
We absolutely love that you mentioned the letter in the box. Hearing that you and Rocky will be heading off on plenty of adventures, and perhaps jumping a ditch or two, really makes us smile.
Thank you for your recommendation and for trusting The Saddle Bank. We’ll be here whenever you’re ready to add that dressage saddle to your collection.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 2 days ago
We’re delighted to hear you’re pleased with your saddle and that you found our service and team helpful. It’s lovely to know you had a great experience with The Saddle Bank.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 2 days ago
We’re delighted to hear you were recommended to us by your saddler and that you found the perfect saddle from our range. It’s wonderful to know it was exactly as described and that our team made the process easy and friendly. We’d be very happy to help you again in the future.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 2 days ago
We’re delighted to hear you found our website easy to use and that your saddle arrived promptly and in great condition. It’s lovely to know the follow-up phone call helped sort the small mistake and gave you peace of mind.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 2 days ago
We’re delighted to hear you found the perfect replacement helmet in the size, colour, and style you wanted, at a great price too. It’s wonderful to know you were pleased with the quick service and are very satisfied with your purchase.
Best Wishes,
The Saddle Bank Team
Received my purchased saddle shortly after purchase - always great customer service !
Reply from The Saddle Bank 2 days ago
We’re delighted to hear you found our service super easy and that your purchased saddle arrived quickly. It’s great to know you experienced our reliable and helpful customer service!
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 2 days ago
We’re delighted to hear you received great customer service and that your saddle was delivered on time and in lovely condition. It’s wonderful to know you’re happy with your experience.
Best Wishes,
Reply from The Saddle Bank 1 week ago
We’re absolutely delighted to hear that you come back to The Saddle Bank time and time again, and that you feel confident in receiving five star service every time. Making the buying experience smooth, seamless, and enjoyable is exactly what we aim for.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 week ago
We’re delighted to hear you found it easy to order and appreciated the trial period. It’s wonderful to know our customer service supported you throughout the process.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 week ago
We’re delighted to hear that extending your trial to try another saddle made the process smooth and stress-free for you. We always aim to be as flexible and helpful as possible, so it’s lovely to know that made a difference.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 week ago
We’re delighted to hear that following a recommendation, your buying experience was easy and that the adverts were accurate. It’s wonderful to know you’re super happy and would absolutely use The Saddle Bank again for future purchases and sales.
Best Wishes,
The Saddle Bank Team
Online firm and photos was easy to navigate
Reply from The Saddle Bank 2 weeks ago
We’re delighted to hear you found the service easy and efficient, with a good price and a straightforward online form and photo process. It’s great to know everything was simple to navigate.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 2 weeks ago
We’re delighted to hear your saddle was delivered on time and arrived in such great condition. It’s lovely to know you’re happy with it.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 2 weeks ago
We’re delighted to hear you received great customer service over the phone and that your order arrived quickly. It’s lovely to know you had such a positive experience.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 2 weeks ago
We’re really pleased to hear our team could help with a tricky pony to saddle and make the process easier, including swapping gullet bars without hassle. Providing good, supportive service is really important to us, and we’re glad you felt it was worth it.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 2 weeks ago
We’re really pleased to hear our team could help with a tricky pony to saddle and make the process easier, including swapping gullet bars without hassle. Providing good, supportive service is really important to us, and we’re glad you felt it was worth it.
Best Wishes,
The Saddle Bank Team
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