The Saddle Bank Reviews
Reply from The Saddle Bank 1 day ago
Thank you so much for your fantastic review and for choosing The Saddle Bank for a third time!
We're delighted to hear that your latest sale was just as smooth as the previous ones. It's wonderful to know that you were happy with the service, communication and support from our team throughout the process.
Your continued trust means a great deal to us, and we really appreciate your kind words.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your lovely review!
We're delighted to hear that you found selling your saddle with us such a positive experience. It's great to know that our team kept you updated throughout and responded quickly whenever you needed us.
Thank you for your recommendation and for choosing The Saddle Bank. We really appreciate your support!
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your lovely review!
We're delighted to hear that you found the website easy to navigate, ordering straightforward, and delivery quick. It's especially lovely to hear that Emmie was able to help with the extra gullet bar—she'll be so pleased to hear your feedback.
Thank you as well for mentioning the saddle cover prompt. We completely understand how that could be unclear, and we really appreciate you pointing it out so we can look at making that information clearer for future customers.
We're so pleased you were happy with the overall service, and thank you for choosing The Saddle Bank!
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your lovely review!
We're delighted to hear that you found the online form easy to complete and that arranging collection was quick and straightforward. It's also great to know that our team was able to answer your questions promptly before you went ahead.
Thank you for choosing The Saddle Bank. We really appreciate your support and hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your fantastic review!
We're delighted to hear that you were so pleased with the whole process, especially after already having such a positive experience purchasing from us in the past.
It's great to know that the offer was so close to your Marketplace asking price, that collection was simple to arrange, and that everything was completed so quickly—even over a bank holiday weekend.
Thank you for choosing The Saddle Bank again. We really appreciate your continued trust and support!
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your lovely review!
We're delighted to hear that selling your saddle with us was such a simple and straightforward experience. It's great to know everything went to plan and that we could make the whole process hassle-free for you.
Thank you for your recommendation and for choosing The Saddle Bank. We really appreciate your support!
Best Wishes,
The Saddle Bank Team
Pay within 24hrs of receiving always so helpful
Reply from The Saddle Bank 1 day ago
Thank you so much for your wonderful review and for continuing to choose The Saddle Bank!
We're delighted to hear that you always find our team prompt, helpful and easy to deal with. It's great to know that our regular updates keep you informed throughout the valuation process and that payment is made so quickly once your saddle arrives with us.
Thank you for your continued trust and support. We really appreciate it and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your fantastic review!
We're delighted to hear that, after looking at different options, you found The Saddle Bank to be the best choice for selling your saddle. It's great to know that our team was helpful, the step-by-step online process was quick and easy, and your quote arrived promptly.
We're also pleased that our collection service helped take the hassle out of the whole process.
Thank you for choosing The Saddle Bank. We really appreciate your support and recommendation!
Best Wishes,
The Saddle Bank Team
I wouldn't hesitate to buy or sell from The Saddle Bank again.
Reply from The Saddle Bank 1 day ago
Thank you so much for your fantastic review!
We're delighted to hear that selling your saddle with us was such an easy process and that your payment was received so quickly.
It's wonderful to know you'd happily choose The Saddle Bank again for both buying and selling. We really appreciate your continued support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your lovely review!
We're delighted to hear that you found the whole process easy and hassle-free, and that selling your saddles outright with us has been such a smooth experience both times.
It's great to know that our online submission form was simple to use, collection was easy to arrange, and your payment was in your account so quickly after the saddle arrived with us.
Thank you for choosing The Saddle Bank again. We really appreciate your continued support!
Best Wishes,
The Saddle Bank Team
So easy to deal with and very helpful, totally recommend if your looking for a new saddle. And the great thing is you can order and try and if not suitable can return to try something else.
Reply from The Saddle Bank 1 day ago
Thank you so much for your wonderful review!
We're delighted to hear that you've now purchased two saddles from The Saddle Bank and have found the whole experience easy and helpful from start to finish.
It's fantastic to know you've been pleased with the quality of the saddles and that our trial service has given you the flexibility to try a saddle, make sure it's suitable, and return it if needed.
Thank you for your recommendation and continued support. We really appreciate it and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your lovely review!
We're delighted to hear that you found the service brilliant and that the whole process, from valuation through to payment, was smooth and straightforward.
It's great to know that you were happy with how promptly everything was handled.
Thank you for your recommendation and for choosing The Saddle Bank!
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your fantastic review!
We're delighted to hear that selling your saddle with us was such an easy and straightforward experience. It's great to know you were happy with the quote, that collection was simple to arrange, and that your payment reached your account within just a few days.
Making the whole process as hassle-free as possible is exactly what we aim for, so we're really pleased everything went so smoothly.
Thank you for choosing The Saddle Bank!
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your wonderful review!
We're delighted to hear that you found the perfect saddle for your new horse and that it arrived so quickly. It's also fantastic to know that your positive buying experience encouraged you to trust us with selling your old saddle too.
Thank you for your recommendation and for choosing The Saddle Bank for both buying and selling. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Super speedy delivery too - which is great when you are in a saddle dilemma 🫣.
Reply from The Saddle Bank 1 day ago
Thank you so much for your lovely review!
We're delighted to hear that you found our wide selection of saddles so helpful, especially with a pony who's a little trickier to fit! 🐴
It's also great to know that the speedy delivery helped make a stressful saddle situation that bit easier.
Thank you for choosing The Saddle Bank—we really appreciate your support!
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your lovely review!
We're really pleased to hear that you found the whole process easy and straightforward. Even though you haven't found the perfect saddle just yet, it's great to know the trial has helped you and your saddler narrow down what will suit both you and your horse.
We hope your refund reaches your card shortly, and we'll be very happy to help when you're ready to try the next saddle.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 day ago
Thank you so much for your lovely review!
We're delighted to hear that you found exactly the saddle you were looking for and that the ordering and delivery process was so easy and quick.
It's great to know that the saddle arrived exactly as described and, with a little adjustment from your saddle fitter, now fits your horse really well.
Thank you for choosing The Saddle Bank. We really appreciate your support and hope you enjoy many happy rides in your new saddle!
Best Wishes,
The Saddle Bank Team
Very easy and would definite not hesitate to sell a saddle again.
Reply from The Saddle Bank 1 week ago
Thank you so much for your wonderful review and for choosing The Saddle Bank for a second time!
We're delighted to hear that your latest sale was just as easy and straightforward from start to finish. It's great to know that the collection, tracking updates, assessment and payment process all ran smoothly and kept you informed along the way.
Your continued trust in us means a great deal to the team, and we'll be very happy to help when you next have a saddle to sell!
Best Wishes,
The Saddle Bank Team