The Saddle Bank Reviews

2,713 Company Reviews

Claire Daly's avatar

Claire Daly

27 Aug 2026

Saddle Trial
Hi, whole process was very easy, unfortunately im not sorted yet with a saddle but that is no reflection on the service and it has given myself and my saddler a better idea of what will suit both my horse and me. I will order again once my money is returned to my card
Claire Daly's avatar

Claire Daly

27 Aug 2026

Saddle Trial
Hi, whole process was very easy, unfortunately im not sorted yet with a saddle but that is no reflection on the service and it has given myself and my saddler a better idea of what will suit both my horse and me. I will order again once my money is returned to my card
Di's avatar

Di

27 Aug 2026

Buying
Found just the saddle we were looking for, easy to order and quick delivery. Saddle was as described, tweaked by saddle fitter for a great fit. Many thanks
Sarah Green's avatar

Sarah Green

25 Aug 2026

Swift easy sale
This is the second time I’ve sold a saddle to the saddle bank. Yet again another easy sale from start to finish. Collected on the date arranged, kept up to date on its movement and arrival. Once again an email to say it had passed its assessment and that payment would be within a short time frame.
Very easy and would definite not hesitate to sell a saddle again.

Reply from The Saddle Bank 2 days ago

Hi Sarah,

Thank you so much for your wonderful review and for choosing The Saddle Bank for a second time!

We're delighted to hear that your latest sale was just as easy and straightforward from start to finish. It's great to know that the collection, tracking updates, assessment and payment process all ran smoothly and kept you informed along the way.

Your continued trust in us means a great deal to the team, and we'll be very happy to help when you next have a saddle to sell!

Best Wishes,
The Saddle Bank Team
Andrea Hyndman's avatar

Andrea Hyndman

25 Aug 2026

Quick and efficient to deal with...
Quick and efficient to deal with

Reply from The Saddle Bank 2 days ago

Hi Andrea,

Thank you so much for your review!

We're delighted to hear that you found the whole process quick and efficient. We always aim to make buying or selling a saddle as straightforward and hassle-free as possible.

Thank you for choosing The Saddle Bank!

Best Wishes,
The Saddle Bank Team
Robin Spaak's avatar

Robin Spaak

25 Aug 2026

Great service
This is the second time I sold a saddle to the saddle bank. They’re always quick, helpful and easy to work with. Thank you!

Reply from The Saddle Bank 2 days ago

Hi Robin,

Thank you so much for your lovely review and for choosing The Saddle Bank again!

We're delighted to hear that your second experience selling a saddle with us was just as quick and straightforward, and that you found our team helpful and easy to work with.

We really appreciate your continued trust and support, and we hope to help you again in the future!

Best Wishes,
The Saddle Bank Team
Sally Taylor's avatar

Sally Taylor

25 Aug 2026

Very fast and efficient service....
Very fast and efficient service.

Reply from The Saddle Bank 2 days ago

Hi Sally,

Thank you so much for your review!

We're delighted to hear that you found our service fast and efficient. Making the whole process as smooth and straightforward as possible is exactly what we aim for.

Thank you for choosing The Saddle Bank!

Best Wishes,
The Saddle Bank Team
Lucie Nicholls's avatar

Lucie Nicholls

25 Aug 2026

Great experience
Easy and hassle free process of selling my saddle bank. Would recommend them to anyone trying to sell

Reply from The Saddle Bank 2 days ago

Hi Lucie,

Thank you so much for your lovely review!

We're delighted to hear that you found selling your saddle with us easy and hassle-free. Making the process as simple and straightforward as possible is exactly what we aim for.

Thank you for your recommendation and for choosing The Saddle Bank. We really appreciate your support!

Best Wishes,
The Saddle Bank Team
Ali Wallace's avatar

Ali Wallace

24 Aug 2026

They make life easier!
I went onto the Saddle Bank website to see if they could sell my saddle for me. I uploaded photos of my saddle nice and easily and followed all the instructions, again nice and easy, and in less than 24hrs they had replied offering to purchase my saddle from me or sell on my behalf with commission. I took the saddle to them, checks were done & confirmed via email, and I received the funds in my account two days later. Amazing service thank you 🙏🏻 because you made the process so much easier than trying to sell it myself 🤗

Reply from The Saddle Bank 2 days ago

Hi Ali,

Thank you so much for your wonderful review! 🙏🏻

We're delighted to hear that you found the whole process so easy, from uploading your photos and following the online instructions to receiving both outright purchase and commission options within 24 hours.

It's great to know that bringing the saddle in for inspection was straightforward and that your payment reached your account just two days later. Taking the stress and hassle out of selling privately is exactly what we aim for, so we're thrilled we could make things easier for you. 🤗

Thank you for choosing The Saddle Bank and for your lovely feedback!

Best Wishes,
The Saddle Bank Team
Eva's avatar

Eva

24 Aug 2026

Fairfax saddle
I’ve never purchased a saddle like this before.always used a saddle fitter but our local chap didn’t have any thing suitable. Saddle bank have so many to choose from from cheaper to better quality I asked there advise on which would be best they were very helpful I bought there no 1 choice and it fit perfectly to horse and rider would recommend and will use again x

Reply from The Saddle Bank 2 days ago

Hi Eva,

Thank you so much for your lovely review!

We're delighted to hear that your first experience buying a saddle this way was such a positive one. We completely understand that it can feel a little different when you're used to working directly with a saddle fitter, so it's wonderful to know that our advice gave you the confidence to choose the right option.

We're especially pleased that the saddle we recommended as our first choice ended up fitting both horse and rider perfectly!

Thank you for trusting The Saddle Bank and for your recommendation. We really appreciate your support and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team
Denise Meiklejohn's avatar

Denise Meiklejohn

24 Aug 2026

Delighted
I cannot recommend the Saddle Bank highly enough. From initial appraisal of the saddle to funds in my account the process was very timely & professional .

Reply from The Saddle Bank 2 days ago

Hi Denise,

Thank you so much for your wonderful review!

We're delighted to hear that you found the whole process timely and professional, from the initial saddle appraisal right through to receiving payment.

Making the selling process as straightforward and efficient as possible is exactly what we aim for, so your recommendation means a great deal to us.

Thank you for choosing The Saddle Bank!

Best Wishes,
The Saddle Bank Team
Irene Kirkpatrick's avatar

Irene Kirkpatrick

24 Aug 2026

Brilliant Service
Easy to deal with, efficient and trouble free transaction. Sold a saddle to them and very reasonable offer.

Reply from The Saddle Bank 2 days ago

Hi Irene,

Thank you so much for your lovely review!

We're delighted to hear that you found the whole process easy, efficient and trouble-free. It's also great to know that you were happy with the offer you received for your saddle.

Thank you for choosing The Saddle Bank. We really appreciate your support and hope to help you again in the future!

Best Wishes,
The Saddle Bank Team
Lauren Brace's avatar

Lauren Brace

24 Aug 2026

Sold saddle
Sold saddle after loss of horse, such a smooth sale, offered a really good price, sorted out collection and paid within 2 days of receiving and checking saddle.
Would recommend highly

Reply from The Saddle Bank 2 days ago

Hi Lauren,

Thank you so much for your lovely review.

We're very sorry to hear about the loss of your horse. We understand that selling a saddle in those circumstances can be difficult, so we're really pleased we could make the process as smooth and straightforward as possible for you.

It's great to know that you were happy with the price offered, the collection arrangements, and how quickly payment was made once the saddle had been received and checked.

Thank you for trusting The Saddle Bank and for your kind recommendation. It really means a lot to us.

Best Wishes,
The Saddle Bank Team
Jo Wilkins's avatar

Jo Wilkins

24 Aug 2026

Such an easy process
I had a lovely saddle to sell as it was unsuitable for my boy. My saddler recommended trying the Saddle Bank due to their fair pricing and reliable reputation. I submitted details and required pictures via the site. Quick response and quote to buy my saddle. I accepted the offer and courier pick up was arranged by The Saddle Bank. Once the saddle had been inspected on arrival, payment was confirmed and transferred without any issues. Would highly recommend and definitely use again! Thank you 🤩

Reply from The Saddle Bank 2 days ago

Hi Jo,

Thank you so much for your fantastic review! 🤩

We're delighted to hear that your saddler recommended The Saddle Bank and that you found the whole selling process so straightforward. It's great to know that submitting your saddle details was easy, you received a quick quote, and that collection and payment all went smoothly.

We really appreciate your recommendation and are so pleased you would choose to use us again in the future.

Thank you for trusting The Saddle Bank with your saddle!

Best Wishes,
The Saddle Bank Team
Niki's avatar

Niki

24 Aug 2026

Saddle for a hard to fit horse
Finding a saddle for my PRE, Quilate, who is notoriously difficult to fit, was turning into a complete nightmare. Thankfully, The Saddle Bank made the entire process incredibly easy. Their team was so polite, knowledgeable, and genuinely helpful. They gave me true 5-star customer service and all the guidance I needed to take the risk and buy blind.The Aviar saddle was priced perfectly and sent out promptly, arriving at my door in no time. I am so relieved to finally have a comfortable fit for my horse and am incredibly grateful for their amazing support.

Reply from The Saddle Bank 2 days ago

Hi Niki,

Thank you so much for your incredible review!

We're absolutely delighted to hear that we could make the saddle search for Quilate so much easier, especially after such a challenging fitting journey. Finding the right saddle for a horse who is difficult to fit can be incredibly stressful, so it's wonderful to know that our team gave you the confidence and guidance you needed.

We're also so pleased that your Aviar saddle arrived quickly, was well priced, and most importantly, has given Quilate a comfortable fit.

Thank you for trusting The Saddle Bank and for your lovely comments about our team. We really appreciate your support and wish you and Quilate many happy rides together!

Best Wishes,
The Saddle Bank Team
Jay's avatar

Jay

24 Aug 2026

Staff at the Saddle Bank were very helpful and acc...
Staff at the Saddle Bank were very helpful and accommodating.
I’d definitely recommend and use them again.

Reply from The Saddle Bank 2 days ago

Hi Jay,

Thank you so much for your lovely review!

We're delighted to hear that you found our team helpful and accommodating throughout your experience with us.

Thank you for your recommendation and for choosing The Saddle Bank. We really appreciate your support and would be very happy to help you again in the future!

Best Wishes,
The Saddle Bank Team
Karen lovell's avatar

Karen lovell

24 Aug 2026

Saddle sale and purchase
Really easy transaction
I have both sold and purchased and found the whole process really easy. Great communication and contact throughout
Item purchased exactly as described

Reply from The Saddle Bank 2 days ago

Hi Karen,

Thank you so much for your lovely review!

We're delighted to hear that you've had such a positive experience both buying and selling with The Saddle Bank. It's great to know that you found the whole process easy, with clear communication and support throughout.

We're also pleased that the saddle you purchased was exactly as described.

Thank you for choosing The Saddle Bank. We really appreciate your support and hope to help you again in the future!

Best Wishes,
The Saddle Bank Team
Caroline Hill's avatar

Caroline Hill

24 Aug 2026

5* saddle selling experience
The whole process of selling my saddle was quick, easy and the price they offered was actually more than I expected so was really happy from start to finish. The money was paid directly into my bank account very quickly. Absolutely no issues and would definitely use them again.

Reply from The Saddle Bank 2 days ago

Hi Caroline,

Thank you so much for your fantastic review!

We're delighted to hear that selling your saddle with us was quick, easy and straightforward from start to finish. It's especially great to know that you were pleasantly surprised by the price offered and that your payment reached your account so quickly.

Thank you for choosing The Saddle Bank and for saying you'd use us again. We really appreciate your support and look forward to helping you in the future!

Best Wishes,
The Saddle Bank Team
Claire's avatar

Claire

23 Aug 2026

Fantastic service
Found a saddle via their Facebook page and in just a few clicks it was ordered, so simple and had the option to change the bar fitted.
Saddle arrived when they said it would, very well packed and it fits my horse perfectly.
Thank you so much, so great to have such a good choice, a trial to make sure it fits and you know your buying from someone reputable.

Reply from The Saddle Bank 2 days ago

Hi Claire,

Thank you so much for your wonderful review!

We're delighted to hear that you found your saddle through our Facebook page and that the whole ordering process was so simple. It's great to know that the option to change the fitted bar was helpful, and that your saddle arrived on time, well packaged and, most importantly, fits your horse perfectly.

We're also really pleased that our trial service and wide choice of saddles gave you the confidence to buy from us.

Thank you for choosing The Saddle Bank. We hope you and your horse enjoy many happy rides together!

Best Wishes,
The Saddle Bank Team
Lorna Lagerman's avatar

Lorna Lagerman

22 Aug 2026

Fantastic service
The Saddle Bank has been an excellent service. So straight forward. No stress at all. To have the saddle picked up by a courier and then receive payment a couple of days later really took all the pressure off. Cannot recommend them highly enough. Thank you

Reply from The Saddle Bank 2 days ago

Hi Lorna,

Thank you so much for your wonderful review!

We're delighted to hear that you found the whole process so straightforward and completely stress-free. It's great to know that having your saddle collected by courier and receiving payment just a couple of days later made everything easier for you.

Taking the pressure out of selling a saddle is exactly what we aim for, so your recommendation means a great deal to us.

Thank you for choosing The Saddle Bank!

Best Wishes,
The Saddle Bank Team