The Saddle Bank Reviews
Fairfax Eros
a <3 year old saddle, barely worn in, 60% of the price of new, saddle fitter also happy (despite not being able to sell us a new saddle) - and also placed on a waitlist for a second specific saddle we are searching for - what's not to like.
Easy to order saddle. Would recommend. Good qualit...
Easy to order saddle. Would recommend. Good quality used saddles. Would by from the saddle bank again.
Great
Fab customer service when the website wasn't working and smooth, simple trial process.
Reply from The Saddle Bank 1 day ago
Hi Helen,
Thank you so much for your review.
We’re delighted to hear that our team could help when you experienced an issue with the website and that the trial process was smooth and simple. Providing helpful support whenever it’s needed is really important to us, so your kind words mean a great deal.
Thank you again for your support. We hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that our team could help when you experienced an issue with the website and that the trial process was smooth and simple. Providing helpful support whenever it’s needed is really important to us, so your kind words mean a great deal.
Thank you again for your support. We hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
Excellent service
I have used Saddlebank to both buy and sell saddles. Each experience was quick, friendly and efficient. No nonsense reliable service. Thank you Saddlebank.
Reply from The Saddle Bank 1 day ago
Hi Jan,
Thank you so much for your review.
We’re delighted to hear that you’ve had such positive experiences both buying and selling through The Saddle Bank. It’s wonderful to know that each experience has been quick, friendly, and efficient, and that you’ve found our service reliable and straightforward.
Thank you again for your kind words and continued support. We really appreciate it and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you’ve had such positive experiences both buying and selling through The Saddle Bank. It’s wonderful to know that each experience has been quick, friendly, and efficient, and that you’ve found our service reliable and straightforward.
Thank you again for your kind words and continued support. We really appreciate it and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Very responsive and friendly service
I really like the fact they kept me informed at all times, answered questions quickly, made me a fair offer and paid straight away.
Reply from The Saddle Bank 1 day ago
Hi Emma,
Thank you so much for your review.
We’re delighted to hear that you found our service responsive and friendly throughout the process. It’s wonderful to know that our team kept you informed every step of the way, answered your questions promptly, made a fair offer, and ensured payment was made quickly.
Thank you again for your kind words and support. We really appreciate your recommendation!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you found our service responsive and friendly throughout the process. It’s wonderful to know that our team kept you informed every step of the way, answered your questions promptly, made a fair offer, and ensured payment was made quickly.
Thank you again for your kind words and support. We really appreciate your recommendation!
Best Wishes,
The Saddle Bank Team
Excellent service
I have now used the saddle bank on 4 occasions and each time it has been excellent. This time i sold them back a saddle i had bought from them and it was so easy and i got the money very quickly. Would highly recommend for buying or selling
Reply from The Saddle Bank 1 day ago
Hi Victoria,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you’ve now used The Saddle Bank on four occasions and that every experience has been an excellent one. It’s fantastic to know that selling back a saddle you originally purchased from us was so easy and that you received your payment quickly.
Your continued trust in The Saddle Bank means a great deal to us, and we’re so pleased we’ve been able to help with both buying and selling over the years.
Thank you again for your recommendation and ongoing support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you’ve now used The Saddle Bank on four occasions and that every experience has been an excellent one. It’s fantastic to know that selling back a saddle you originally purchased from us was so easy and that you received your payment quickly.
Your continued trust in The Saddle Bank means a great deal to us, and we’re so pleased we’ve been able to help with both buying and selling over the years.
Thank you again for your recommendation and ongoing support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
I have bought a saddle from here before and was so...
I have bought a saddle from here before and was so pleased with the service I decided to use the Company Again.
This time I both sold one of my old jumping saddles and bought a new GP one. The whole process was flawless from start to finish and it was super helpful having people available to speak to if you had any queries. I was regularly updated on both my sale and purchase which was good.
The sweets which come with the delivery of the new saddle are always an extra added bonus too!
This time I both sold one of my old jumping saddles and bought a new GP one. The whole process was flawless from start to finish and it was super helpful having people available to speak to if you had any queries. I was regularly updated on both my sale and purchase which was good.
The sweets which come with the delivery of the new saddle are always an extra added bonus too!
Reply from The Saddle Bank 1 day ago
Hi Georgia,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you chose The Saddle Bank again after your previous positive experience. It’s fantastic to know that both selling your jumping saddle and purchasing your new GP saddle was a smooth and seamless process from start to finish.
We’re especially pleased that you found our team easy to reach whenever you had questions and that the regular updates kept you informed throughout both your sale and purchase.
And we’re so glad the sweets were enjoyed too! It’s lovely to hear that the little extras help make the experience even more special.
Thank you again for your continued support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you chose The Saddle Bank again after your previous positive experience. It’s fantastic to know that both selling your jumping saddle and purchasing your new GP saddle was a smooth and seamless process from start to finish.
We’re especially pleased that you found our team easy to reach whenever you had questions and that the regular updates kept you informed throughout both your sale and purchase.
And we’re so glad the sweets were enjoyed too! It’s lovely to hear that the little extras help make the experience even more special.
Thank you again for your continued support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Amazing customer service
Fabulous experience of selling my saddles through the saddle bank. Top level customer service nothing was too much trouble they answered all of my questions and kept me updated on my saddles journey. They even offered advice on a suitable replacement saddle for my youngster
The most hassle free experience I have ever had thank you
The most hassle free experience I have ever had thank you
Reply from The Saddle Bank 1 day ago
Hi Sophie,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you had such a fabulous experience selling your saddles through The Saddle Bank. It’s wonderful to know that our team could answer all of your questions, keep you updated throughout the process, and offer guidance on finding a suitable replacement saddle for your youngster.
Providing friendly, knowledgeable support and making the whole experience as hassle free as possible is exactly what we aim for, so your kind words mean a great deal to us.
Thank you again for your support and recommendation. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you had such a fabulous experience selling your saddles through The Saddle Bank. It’s wonderful to know that our team could answer all of your questions, keep you updated throughout the process, and offer guidance on finding a suitable replacement saddle for your youngster.
Providing friendly, knowledgeable support and making the whole experience as hassle free as possible is exactly what we aim for, so your kind words mean a great deal to us.
Thank you again for your support and recommendation. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Amazing service
Sold my saddle to the Saddle bank & got the money instantly! Service was impeccable also!
Reply from The Saddle Bank 1 day ago
Hi Billy,
Thank you so much for your review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such a positive experience. It’s wonderful to know that you received prompt payment and found our service impeccable throughout the process.
Thank you again for your kind words and support. We really appreciate it!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such a positive experience. It’s wonderful to know that you received prompt payment and found our service impeccable throughout the process.
Thank you again for your kind words and support. We really appreciate it!
Best Wishes,
The Saddle Bank Team
Fast and easy service!
Sold my saddle to the Saddle Bank, received their offer, which I was happy with, and received very straight forward instructions on how to package and send the saddle.
Great service and communication from them, made selling my saddle super easy and hassle free.
Great service and communication from them, made selling my saddle super easy and hassle free.
Reply from The Saddle Bank 1 day ago
Hi Samantha,
Thank you so much for your review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such a fast and straightforward experience. It’s wonderful to know that you were happy with the offer, found our packaging instructions clear, and that our communication helped make the whole process easy and hassle free.
Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such a fast and straightforward experience. It’s wonderful to know that you were happy with the offer, found our packaging instructions clear, and that our communication helped make the whole process easy and hassle free.
Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Great
Really quick to give quotes and made the whole process easy. Would definitely use them again!
Reply from The Saddle Bank 1 day ago
Hi Lola,
Thank you so much for your review.
We’re delighted to hear that you found the process quick and easy, and that you received your quote promptly. Making selling a saddle as simple and straightforward as possible is exactly what we aim for.
Thank you again for your kind words and support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you found the process quick and easy, and that you received your quote promptly. Making selling a saddle as simple and straightforward as possible is exactly what we aim for.
Thank you again for your kind words and support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
The cure for what ails me
The Saddle Bank is the fix for everything wrong with saddle shopping. It’s hard to decide what I loved more: the expert advice, the phenomenal customer service, or the clever letter to my horse they included with my saddle. After years of spending fortunes on custom or new saddles that never fit, I never plan to shop anywhere else. My heartfelt thanks to The Saddle Bank!
Reply from The Saddle Bank 1 day ago
Hi Jane,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that your experience with The Saddle Bank made such a positive impression. Knowing that our expert advice, customer service, and even the little letter to your horse all helped make your saddle shopping experience so special truly means the world to us.
We understand how frustrating it can be to spend time and money searching for the right saddle, so it’s fantastic to know we could help you find a solution that worked for both you and your horse.
Your kind words and support are incredibly appreciated, and we’re honoured that you’ve chosen The Saddle Bank for the future. We wish you and your horse many happy miles together!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that your experience with The Saddle Bank made such a positive impression. Knowing that our expert advice, customer service, and even the little letter to your horse all helped make your saddle shopping experience so special truly means the world to us.
We understand how frustrating it can be to spend time and money searching for the right saddle, so it’s fantastic to know we could help you find a solution that worked for both you and your horse.
Your kind words and support are incredibly appreciated, and we’re honoured that you’ve chosen The Saddle Bank for the future. We wish you and your horse many happy miles together!
Best Wishes,
The Saddle Bank Team
So easy
I contacted the saddle bank to sell my old but hardly used saddle as it didn’t fit my new horse. The process was super easy, the reply was really quick and I was really happy with the price. I didn’t want to be haggling with people over a price if I sold privately. Would definitely recommend.
Reply from The Saddle Bank 1 day ago
Hi Emma,
Thank you so much for your review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such an easy experience. It’s wonderful to know that you received a quick response, were happy with the price offered, and could avoid the hassle of negotiating with private buyers.
Thank you for your recommendation and kind words. We’re so pleased we could make the process simple and stress free for you.
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such an easy experience. It’s wonderful to know that you received a quick response, were happy with the price offered, and could avoid the hassle of negotiating with private buyers.
Thank you for your recommendation and kind words. We’re so pleased we could make the process simple and stress free for you.
Best Wishes,
The Saddle Bank Team
First Class
I have used the saddle bank to both buy and sell saddles over the years. A fantastic, wide range of saddles available. Helpful, efficient and lots of info on everything saddle online and on social media. The best online saddlery ever!
Reply from The Saddle Bank 1 day ago
Hi Amanda,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you’ve trusted The Saddle Bank for both buying and selling saddles over the years. It’s fantastic to know that you’ve enjoyed our wide range of saddles, found our team helpful and efficient, and made use of the information we share on our website and social media.
Your kind words mean a great deal to us, and being called "the best online saddlery ever" is truly wonderful to hear.
Thank you again for your continued support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you’ve trusted The Saddle Bank for both buying and selling saddles over the years. It’s fantastic to know that you’ve enjoyed our wide range of saddles, found our team helpful and efficient, and made use of the information we share on our website and social media.
Your kind words mean a great deal to us, and being called "the best online saddlery ever" is truly wonderful to hear.
Thank you again for your continued support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
I have used The saddle bank over the last 6 years ...
I have used The saddle bank over the last 6 years bought two saddles and sold 2 saddles excellent service every time
I would never use any other company
Keep up the great service Saddle bank many thanks
I would never use any other company
Keep up the great service Saddle bank many thanks
Reply from The Saddle Bank 1 day ago
Hi Dawn,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you’ve trusted The Saddle Bank for the past six years and that we’ve been able to help you buy and sell saddles with excellent service every time. Loyal customers like you mean so much to us, and it’s fantastic to know we’ve consistently met your expectations.
Thank you for your continued support and for your lovely recommendation. We’ll certainly keep working hard to provide the great service you’ve come to expect.
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you’ve trusted The Saddle Bank for the past six years and that we’ve been able to help you buy and sell saddles with excellent service every time. Loyal customers like you mean so much to us, and it’s fantastic to know we’ve consistently met your expectations.
Thank you for your continued support and for your lovely recommendation. We’ll certainly keep working hard to provide the great service you’ve come to expect.
Best Wishes,
The Saddle Bank Team
Great experience
I have now sold and bought saddles through The Saddlebank, they are a very easy company to deal with, great communication, straight forward process for collection and delivery, good price on the saddles I sold and the saddle I bought was exactly as advertised. Would definitely use again
Reply from The Saddle Bank 1 day ago
Hi Sue,
Thank you so much for your review.
We’re delighted to hear that you’ve had such a positive experience both buying and selling through The Saddle Bank. It’s wonderful to know that you found the whole process straightforward, with great communication, smooth collection and delivery, and that you were happy with both the prices offered and the condition of your purchased saddle.
Thank you again for your kind words and support. We’re so pleased we could help on both sides of your saddle journey and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you’ve had such a positive experience both buying and selling through The Saddle Bank. It’s wonderful to know that you found the whole process straightforward, with great communication, smooth collection and delivery, and that you were happy with both the prices offered and the condition of your purchased saddle.
Thank you again for your kind words and support. We’re so pleased we could help on both sides of your saddle journey and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Easiest sale ever
Really easy, fair price, no hassle - will definitely be using again. Thank you
Reply from The Saddle Bank 1 day ago
Hi Charlotte,
Thank you so much for your review.
We’re delighted to hear that selling your saddle with The Saddle Bank was so easy and hassle free. It’s wonderful to know that you were happy with the fair price offered and that the whole process was straightforward from start to finish.
Thank you again for your kind words and support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that selling your saddle with The Saddle Bank was so easy and hassle free. It’s wonderful to know that you were happy with the fair price offered and that the whole process was straightforward from start to finish.
Thank you again for your kind words and support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Fantastic service again and again
I have now sold 4 saddles through the saddle bank. The process is straightforward and payment comes through quickly. There is plenty of support from The Saddle Bank via email, phone and on their website. I would recommend and will definitely use again in the future. Thank you.
Reply from The Saddle Bank 1 week ago
Hi Vanessa,
Thank you so much for your review.
We’re delighted to hear that you’ve now trusted The Saddle Bank with the sale of four saddles and that each experience has been straightforward and hassle free. It’s wonderful to know that the process, prompt payments, and support from our team have continued to meet your expectations.
We’re especially pleased that you’ve found our support channels helpful, whether through email, phone, or the information available on our website.
Thank you again for your recommendation and continued support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you’ve now trusted The Saddle Bank with the sale of four saddles and that each experience has been straightforward and hassle free. It’s wonderful to know that the process, prompt payments, and support from our team have continued to meet your expectations.
We’re especially pleased that you’ve found our support channels helpful, whether through email, phone, or the information available on our website.
Thank you again for your recommendation and continued support. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Easy and hassle free sale
After recently loosing my horse I was dreading the hassle and heartache of selling his saddle. I bypassed all of this by using the saddle bank. They were fair on price with clear and informative instructions on how to send the saddle to them. I had already provided photographs and information on my saddle via their online portal so knew there would be no repercussions that I may encounter with a private sale. Payment was made quickly with no issues. I would use the saddle back again with no hesitation.
Reply from The Saddle Bank 1 week ago
Hi Jessica,
Thank you so much for your review.
We’re very sorry to hear about the loss of your horse, and we truly appreciate you choosing The Saddle Bank during what must have been a difficult time.
We’re delighted to hear that we could make the process of selling your saddle as easy and stress free as possible. It’s wonderful to know that our clear instructions, straightforward valuation process, and prompt payment helped remove some of the worry and uncertainty that can come with selling privately.
Thank you again for your kind words and support. We’re so pleased we could help, and we would be delighted to assist you again in the future should you ever need us.
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re very sorry to hear about the loss of your horse, and we truly appreciate you choosing The Saddle Bank during what must have been a difficult time.
We’re delighted to hear that we could make the process of selling your saddle as easy and stress free as possible. It’s wonderful to know that our clear instructions, straightforward valuation process, and prompt payment helped remove some of the worry and uncertainty that can come with selling privately.
Thank you again for your kind words and support. We’re so pleased we could help, and we would be delighted to assist you again in the future should you ever need us.
Best Wishes,
The Saddle Bank Team
Brilliant
Honest and reliable *****
Reply from The Saddle Bank 1 week ago
Hi Ann,
Thank you so much for your review.
We’re delighted to hear that you found The Saddle Bank honest and reliable. Providing a trustworthy service is at the heart of everything we do, so your kind words mean a great deal to us.
Thank you again for your support and recommendation.
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you found The Saddle Bank honest and reliable. Providing a trustworthy service is at the heart of everything we do, so your kind words mean a great deal to us.
Thank you again for your support and recommendation.
Best Wishes,
The Saddle Bank Team
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