The Saddle Bank Reviews

2,746 Company Reviews

Nicola Marriott's avatar

Nicola Marriott

22 Sep 2026

Helpful advice Very easy transaction. Shipped to...
Helpful advice
Very easy transaction.
Shipped to France.
Kirsty McCabe's avatar

Kirsty McCabe

20 Sep 2026

Super service
Very quick delivery and well packaged item. Exactly what I was looking for, high quality item and competitive price.
Dawn Taylor's avatar

Dawn Taylor

17 Sep 2026

Very happy with the support from the saddle bank. ...
Very happy with the support from the saddle bank. I have both brought and sold saddles with them hastle free.
Tanya's avatar

Tanya

14 Sep 2026

5 stars 🌟
Everything was made easy for you , and they are so accommodating and helpful
Would definitely recommend them and use them again if I needed a saddle
Kaori's avatar

Kaori

13 Sep 2026

Such a warm and helpful service!
Since I purchased this from overseas, I had to ask for help with some complicated procedures, but I am truly grateful for your polite and attentive support all the way through.
Kaori's avatar

Kaori

13 Sep 2026

Such a warm and helpful service!
Since I purchased this from overseas, I had to ask for help with some complicated procedures, but I am truly grateful for your polite and attentive support all the way through.
Jean McKinlay's avatar

Jean McKinlay

12 Sep 2026

Extremely good professional service. Good price, q...
Extremely good professional service. Good price, quick and hassle free service since they organised collection. Money in bank within 48 hours. Would definitely recommend
Christine Walker's avatar

Christine Walker

12 Sep 2026

10/10
So easy and kept me informed, with a lovely funny letter with the saddle too, would 100% recommend to anyone, thanks guys
Ruth Stones's avatar

Ruth Stones

11 Sep 2026

Excellent advice and service
Having ordered a trial of a dressage saddle that I liked, but which sadly did not fit my horse, I asked for advice. Having sent photos and a description of my horse , TSB recommended a saddle that I probably wouldn't have considered. I had it on trial and it is a good fit for both the horse and myself - I have bought it and am very pleased with both it and the level of help, support and service I received from TSB. I would highly recommend them.
Nicola Tyers's avatar

Nicola Tyers

11 Sep 2026

Sale of my saddle
What a fantastic service. Very quick and simple process. I received all the money quoted to me within around 48hours.
Second saddle I have now sold to the saddle bank.This service is hassle free.
Jacqueline Rooney's avatar

Jacqueline Rooney

10 Sep 2026

Great service
I sold my saddle to saddle bank and thought that their service was professional and easy to use . I had quick replies to emails .
Well done team
Jacqueline Rooney's avatar

Jacqueline Rooney

10 Sep 2026

Great service
I sold my saddle to saddle bank and thought that their service was professional and easy to use . I had quick replies to emails .
Well done team
Amanda White's avatar

Amanda White

10 Sep 2026

Highly recommend
Really user friendly service and absolutely loved the 5 day trial facility. Super helpful staff and we are absolutely delighted with the saddle.
Sarah Flynn's avatar

Sarah Flynn

10 Sep 2026

Easy, affordable and efficient
The Saddle Bank had lots of options available at a better price that I coukd get from my saddler, the process from start to finish was easy, stress free and effective. Great customer service.
Charlotte Cooper's avatar

Charlotte Cooper

10 Sep 2026

Easy and quick process
The process was quick and easy and stress free. Would use again for selling a saddle
Mrs Lucy Shirodkar's avatar

Mrs Lucy Shirodkar

8 Sep 2026

Fantastic from beginning to end
The customer service was outstanding and the saddle was too. Would highly recommend absolutely fantastic.
Claudia Hay's avatar

Claudia Hay

7 Sep 2026

Saddle Bar for NZ
I recently ordered and received a saddle bar from the saddle bank. I was really impressed with their website and easy ordering process. I received the bar in New Zealand in less time than it takes some national orders to arrive! Highly recommend.
Sarah Green's avatar

Sarah Green

3 Sep 2026

Wonderful company
This is my second saddle that I’ve sold through the saddle ball. Thales make the process so easy. Easy to get a quote and give you all the necessary info to choose what option works best. Quick collection and updates on it moving through their system. Quick bank payments too. I’ll definitely come back again to either buy OR sell
Sarah Green's avatar

Sarah Green

3 Sep 2026

Kelly Aspin's avatar

Kelly Aspin

2 Sep 2026

Selling saddle
This is the 3rd saddle I've sold with saddle bank and it was as smooth as the rest. Fantastic service, great communication and wonderful staff all round

Reply from The Saddle Bank 2 weeks ago

Hi Kelly,

Thank you so much for your fantastic review and for choosing The Saddle Bank for a third time!

We're delighted to hear that your latest sale was just as smooth as the previous ones. It's wonderful to know that you were happy with the service, communication and support from our team throughout the process.

Your continued trust means a great deal to us, and we really appreciate your kind words.

Best Wishes,
The Saddle Bank Team