The Saddle Bank Reviews

2,752 Company Reviews

Clare Smith's avatar

Clare Smith

26 Sep 2026

Great service
A good selection online, prompt delivery and reasonable prices
Charlotte Glover's avatar

Charlotte Glover

25 Sep 2026

Sold saddles
I sold 2 saddles direct to The Saddle Bank. Got a good price for both saddles. Postage was paid and money was paid direct into my bank account. All done very quickly.
Alice Reid's avatar

Alice Reid

25 Sep 2026

The personalised letter on receipt of the saddle w...
The personalised letter on receipt of the saddle was an exceptional one.
The quality of the saddle equally so
Highly recommend and unlikely to go anywhere else based on this first time experience
Leah Killick's avatar

Leah Killick

25 Sep 2026

Sold saddle
Simply the easiest process ever, step by step instructions to get a quote from The Saddle Bank and then as soon as the quote arrived my options were easy to understand. I chose to sell it outright and they organise the collection service completely. So easy and much less hassle than any other saddle I’ve tried to sell privately. 100% would sell again through The Saddle Bank and recommend!
Cara Cowle-Jasper's avatar

Cara Cowle-Jasper

24 Sep 2026

Amazing saddle
I have got a new 4 year old Connie Oscar and he was not easy to fit a saddle and I had to try 3 saddles before finding tge correct saddle. The ones that didn't fit were easy to send back and I am absolutely thrilled with my new saddle. Thank you 😊

Reply from The Saddle Bank 1 day ago

Hi Cara,

Thank you so much for your lovely review! 😊

We're delighted to hear that you found the right saddle for Oscar in the end. We know fitting a young horse can sometimes take a few attempts, so it's great to hear that returning the saddles that weren't suitable was easy and straightforward.

Most importantly, we're so pleased that you're thrilled with your new saddle!

Thank you for choosing The Saddle Bank, and we wish you and Oscar many happy rides together.

Best Wishes,
The Saddle Bank Team
Jasmine Hayes's avatar

Jasmine Hayes

23 Sep 2026

Excellent
We sold our saddle - very quick and easy - emailed with price within 24 hours - quick pick up time from our house .
Very prompt payment - excellent service

Reply from The Saddle Bank 1 day ago

Hi Jasmine,

Thank you so much for your fantastic review!

We're delighted to hear that selling your saddle with us was so quick and easy. It's great to know you received your offer within 24 hours, collection was arranged promptly, and payment reached you quickly too.

Thank you for choosing The Saddle Bank. We really appreciate your kind words and support!

Best Wishes,
The Saddle Bank Team
Jodie Stafford's avatar

Jodie Stafford

23 Sep 2026

Buy my Saddle
Saddle Bank made the whole process of buying my saddle so easy. All very straightforward, kept me up to date with the process and paid quickly. Highly recommended

Reply from The Saddle Bank 1 day ago

Hi Jodie,

Thank you so much for your lovely review!

We're delighted to hear that you found the whole process straightforward and easy, and that our updates kept you informed throughout. It's also great to know that payment was processed quickly.

Thank you for your recommendation and for choosing The Saddle Bank. We really appreciate your support!

Best Wishes,
The Saddle Bank Team
Kirsty's avatar

Kirsty

23 Sep 2026

easy!
Very quick easy sale of saddle, taking out all the waiting so I was able to afford my new saddle quicker! thank you saddle bank

Reply from The Saddle Bank 1 day ago

Hi Kirsty,

Thank you so much for your lovely review!

We're delighted to hear that selling your saddle with us was quick and easy, and that it helped you move on to your new saddle sooner.

Making the process as straightforward and hassle-free as possible is exactly what we aim for.

Thank you for choosing The Saddle Bank. We really appreciate your support!

Best Wishes,
The Saddle Bank Team
Kassiegreenwood3's avatar

Kassiegreenwood3

23 Sep 2026

Bought & sold with saddle bank
I bought a saddle for my young mare who I have since sold. I used the buy back scheme as was within 9 months of purchase. Saddle bank were incredibly helpful & it was a pretty seamless process.

Reply from The Saddle Bank 1 day ago

Hi Kassie,

Thank you so much for your lovely review!

We're delighted to hear that our buy-back scheme worked so well for you and that the whole process was smooth and straightforward.

It's great to know that our team was helpful throughout and made everything as easy as possible.

Thank you for choosing The Saddle Bank. We really appreciate your support!

Best Wishes,
The Saddle Bank Team
Nicola Marriott's avatar

Nicola Marriott

22 Sep 2026

Helpful advice Very easy transaction. Shipped to...
Helpful advice
Very easy transaction.
Shipped to France.

Reply from The Saddle Bank 1 day ago

Hi Nicola,

Thank you so much for your lovely review!

We're delighted to hear that you found our advice helpful and the whole transaction easy and straightforward. It's also great to know that your order was shipped successfully to France.

Thank you for choosing The Saddle Bank. We really appreciate your support!

Best Wishes,
The Saddle Bank Team
Kirsty McCabe's avatar

Kirsty McCabe

20 Sep 2026

Super service
Very quick delivery and well packaged item. Exactly what I was looking for, high quality item and competitive price.

Reply from The Saddle Bank 1 day ago

Hi Kirsty,

Thank you so much for your lovely review!

We're delighted to hear that your order arrived quickly, was well packaged, and was exactly what you were looking for. It's also great to know you were pleased with both the quality and the price.

Thank you for choosing The Saddle Bank. We really appreciate your support!

Best Wishes,
The Saddle Bank Team
Dawn Taylor's avatar

Dawn Taylor

17 Sep 2026

Very happy with the support from the saddle bank. ...
Very happy with the support from the saddle bank. I have both brought and sold saddles with them hastle free.

Reply from The Saddle Bank 1 day ago

Hi Dawn,

Thank you so much for your lovely review!

We're delighted to hear that you've had such positive experiences both buying and selling saddles with us. It's great to know that you found the whole process hassle-free and felt well supported by our team throughout.

Thank you for choosing The Saddle Bank. We really appreciate your continued support!

Best Wishes,
The Saddle Bank Team
Tanya's avatar

Tanya

14 Sep 2026

5 stars 🌟
Everything was made easy for you , and they are so accommodating and helpful
Would definitely recommend them and use them again if I needed a saddle

Reply from The Saddle Bank 1 day ago

Hi Tanya,

Thank you so much for your lovely review!

We're delighted to hear that you found the whole process easy and that our team was accommodating and helpful throughout.

Thank you for your recommendation and for choosing The Saddle Bank. We really appreciate your support and would be very happy to help you again in the future!

Best Wishes,
The Saddle Bank Team
Kaori's avatar

Kaori

13 Sep 2026

Such a warm and helpful service!
Since I purchased this from overseas, I had to ask for help with some complicated procedures, but I am truly grateful for your polite and attentive support all the way through.

Reply from The Saddle Bank 1 day ago

Hi Kaori,

Thank you so much for your lovely review!

We're delighted to hear that our team was able to support you throughout the overseas purchase process and help make the more complicated parts feel easier to manage.

We really appreciate your kind words about the polite and attentive service you received. Thank you for choosing The Saddle Bank and for putting your trust in us from overseas!

Best Wishes,
The Saddle Bank Team
Jean McKinlay's avatar

Jean McKinlay

12 Sep 2026

Extremely good professional service. Good price, q...
Extremely good professional service. Good price, quick and hassle free service since they organised collection. Money in bank within 48 hours. Would definitely recommend

Reply from The Saddle Bank 1 day ago

Hi Jean,

Thank you so much for your fantastic review!

We're delighted to hear that you found the service professional, quick and hassle-free. It's great to know you were happy with the price offered, that collection was easy, and that your payment reached your account within 48 hours.

Thank you for your recommendation and for choosing The Saddle Bank. We really appreciate your support!

Best Wishes,
The Saddle Bank Team
Christine Walker's avatar

Christine Walker

12 Sep 2026

10/10
So easy and kept me informed, with a lovely funny letter with the saddle too, would 100% recommend to anyone, thanks guys

Reply from The Saddle Bank 1 day ago

Hi Christine,

Thank you so much for your lovely review!

We're delighted to hear that you found the whole process so easy and that our updates kept you informed along the way. We're also really pleased you enjoyed the little letter included with your saddle — we love adding those personal touches!

Thank you for your recommendation and for choosing The Saddle Bank. We really appreciate your support!

Best Wishes,
The Saddle Bank Team
Ruth Stones's avatar

Ruth Stones

11 Sep 2026

Excellent advice and service
Having ordered a trial of a dressage saddle that I liked, but which sadly did not fit my horse, I asked for advice. Having sent photos and a description of my horse , TSB recommended a saddle that I probably wouldn't have considered. I had it on trial and it is a good fit for both the horse and myself - I have bought it and am very pleased with both it and the level of help, support and service I received from TSB. I would highly recommend them.

Reply from The Saddle Bank 1 day ago

Hi Ruth,

Thank you so much for your wonderful review!

We're delighted to hear that, although the first dressage saddle wasn't quite right, our team was able to use your photos and information to recommend another option that worked well for both you and your horse.

It's especially lovely to know that the saddle we suggested was one you may not have considered otherwise, and that it turned out to be such a good fit.

Thank you for your kind words about the help, support and service you received. We really appreciate your recommendation and hope you enjoy many happy rides in your new saddle!

Best Wishes,
The Saddle Bank Team
Nicola Tyers's avatar

Nicola Tyers

11 Sep 2026

Sale of my saddle
What a fantastic service. Very quick and simple process. I received all the money quoted to me within around 48hours.
Second saddle I have now sold to the saddle bank.This service is hassle free.

Reply from The Saddle Bank 1 day ago

Hi Nicola,

Thank you so much for your fantastic review and for choosing The Saddle Bank for a second time!

We're delighted to hear that you found the process quick, simple and completely hassle-free. It's great to know that you received the full quoted amount within around 48 hours and that everything went smoothly once again.

Thank you for your continued trust and support. We really appreciate it and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team
Jacqueline Rooney's avatar

Jacqueline Rooney

10 Sep 2026

Great service
I sold my saddle to saddle bank and thought that their service was professional and easy to use . I had quick replies to emails .
Well done team

Reply from The Saddle Bank 1 day ago

Hi Jacqueline,

Thank you so much for your lovely review!

We're delighted to hear that you found selling your saddle with us professional, straightforward and easy to use. It's also great to know that our team responded quickly whenever you got in touch.

Thank you for your kind words and for choosing The Saddle Bank. We'll be sure to pass your lovely feedback on to the team!

Best Wishes,
The Saddle Bank Team
Amanda White's avatar

Amanda White

10 Sep 2026

Highly recommend
Really user friendly service and absolutely loved the 5 day trial facility. Super helpful staff and we are absolutely delighted with the saddle.

Reply from The Saddle Bank 1 day ago

Hi Amanda,

Thank you so much for your lovely review!

We're delighted to hear that you found the whole service user-friendly and that the 5-day trial gave you the confidence to make sure the saddle was right for you.

It's wonderful to know that our team was helpful throughout and, most importantly, that you're absolutely delighted with your saddle.

Thank you for choosing The Saddle Bank. We really appreciate your support!

Best Wishes,
The Saddle Bank Team