Orders placed before 1:00 PM GMT (UK) will be dispatched the same day (Monday - Friday)
Order before 13:00 (UK) for same-day dispatch (Mon - Fri)

The Saddle Bank Reviews

2,319 Company Reviews

jillian nickelsen's avatar

jillian nickelsen

17 Jan 2026

Excellent for US customers
I've purchased a few saddles in the last year due to new horses, and last was a trial with seamless return to UK. Fast refund. Excellent services every time.
Sam Ainsworth's avatar

Sam Ainsworth

16 Jan 2026

Great experience!
Customer service was great and gave me some good advice for choosing a saddle. The saddle arrived quickly and was in amazing condition and I’m super pleased with it! Would definitely use Saddle Bank again in the future.
Justine Curtis's avatar

Justine Curtis

13 Jan 2026

Simple and easy
I’ve bought 2 saddles from The Saddle Bank and also recently sold one, and all 3 interactions were so easy! The two saddles arrived in the exact confusion stated, and they were very straight forward when it came to selling one. No hidden fees, very responsive communication, clear information, everything was hassle free and simple. Thank you!

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re thrilled to hear that all your experiences buying and selling with The Saddle Bank have been easy and hassle-free. It’s wonderful to know you appreciated the clear communication, straightforward process, and transparency throughout.

Best Wishes,
The Saddle Bank Team
Vicki Finlay's avatar

Vicki Finlay

13 Jan 2026

Great service
Saddle bank offered a range of sale options. We chose the outright sale which went very smoothly. Money in my account the same day the saddle was received. Excellent service and communication. Would use again.

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re delighted to hear that your outright sale went smoothly, with prompt payment and clear communication throughout. It’s fantastic to know you would use The Saddle Bank again!

Best Wishes,
The Saddle Bank Team
Vicki Finlay's avatar

Vicki Finlay

13 Jan 2026

Great service
Saddle bank offered a range of sale options. We chose the outright sale which went very smoothly. Money in my account the same day the saddle was received. Excellent service and communication. Would use again.

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re delighted to hear that your outright sale went smoothly, with prompt payment and clear communication throughout. It’s fantastic to know you would use The Saddle Bank again!

Best Wishes,
The Saddle Bank Team
Sue Walker's avatar

Sue Walker

13 Jan 2026

Sale of Saddle
Superb service from start to finish. Very easy and payment was very quick.

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re thrilled to hear that selling your saddle with The Saddle Bank was easy and that payment was quick. It’s wonderful to know you had a positive experience from start to finish!

Best Wishes,
The Saddle Bank Team
Hannah's avatar

Hannah

13 Jan 2026

Great service
Great service, hassle free sale.
Original quote was honoured after inspecting the saddle. Money was in my account the same day for outright purchase.
Would recommend using The Saddle Bank.

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was hassle-free, and that the original quote was honoured with prompt payment. It’s fantastic to know you would recommend us!

Best Wishes,
The Saddle Bank Team
Patsy Walters's avatar

Patsy Walters

12 Jan 2026

Selling my Albion GP Saddle
SaddleBank were very helpful from day one of selling my saddle! It was an emotional time as I had just lost my 30year old pony having had him 20years ! SaddleBank saw my filled out form & responded immediately! Good price as an outdated saddle but was in excellent condition!
However there was a problem with DPD not picking up the packed saddle as instructed SaddleBank were straight on to them so on 3rd attempt they picked it up! As soon as saddle reached SaddleBank they sent the money to me ! Amy was excellent in communication so thank you & thank you to all the team ! Brilliant Best Wishes Patsy

Reply from The Saddle Bank 2 days ago

Thank you so much for your heartfelt review, Patsy.

We’re so sorry for your loss and truly appreciate you trusting us during such an emotional time. It’s wonderful to hear that our team, especially Amy, could support you and make the process as smooth as possible, despite the hiccup with DPD. We’re delighted that everything was resolved quickly and that you were happy with the outcome.

Best Wishes,
The Saddle Bank Team
E McGregor's avatar

E McGregor

12 Jan 2026

straightforward and quick
Thanks v much for an easy process to sell our saddle - all happened quickly, even tho it was right over Christmas week. Third time using the company and will again

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re delighted to hear that selling your saddle was easy and quick, even over the busy Christmas week. It’s fantastic to know you’ve chosen The Saddle Bank multiple times and would use us again!

Best Wishes,
The Saddle Bank Team
Mrs Katy Dukes's avatar

Mrs Katy Dukes

12 Jan 2026

Saddle Sale
I sold my saddle with the saddle bank and it was the most straightforward procedure. One form and pictures. They came back next day with quote. Excepted and DPD was booked in to collect. I packaged and sent. They literally emailed me three days later once they had received and checked saddle and money was transferred. Would highly recommend.

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re thrilled to hear that selling your saddle with The Saddle Bank was straightforward and smooth from start to finish. It’s fantastic to know you received a quick quote, easy collection, and prompt payment, and that you would highly recommend us!

Best Wishes,
The Saddle Bank Team
Diane Birch's avatar

Diane Birch

12 Jan 2026

Saddle sale
I cannot fault the staff at The Saddle Bank. Everyone was so helpful and the online forms to fill in were really straightforward.

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re delighted to hear that our team was helpful and that you found the online forms straightforward. It’s wonderful to know your experience with The Saddle Bank was a positive one!

Best Wishes,
The Saddle Bank Team
Lynn Jones's avatar

Lynn Jones

12 Jan 2026

Great service
Brilliant service from start to finish. Communication was faultless and made the process super easy. Will use again

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re delighted to hear you found our service brilliant from start to finish, and that clear communication made the process super easy. We look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team
Jade Bennett's avatar

Jade Bennett

12 Jan 2026

Amazing company
Amazing Helpful , really easy and quick to buy and to sell my saddle Amazing service all round.I were highly recommend this to anyone

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re thrilled to hear you found The Saddle Bank helpful, quick, and easy for both buying and selling your saddle. It’s fantastic to know you would highly recommend us!

Best Wishes,
The Saddle Bank Team
Ruth Bramwell's avatar

Ruth Bramwell

12 Jan 2026

Easy, hassle free sale
Very easy company to deal with. Just filled a saddle for sale form and got an email back. I did make a phone call to them as I didn't understand something. The call was answered quickly and my questions resolved. Will definitely be using the Saddle bank again if I need a saddle.

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was easy and hassle-free, and that our team could quickly resolve your questions over the phone. It’s great to know you would use us again in the future!

Best Wishes,
The Saddle Bank Team
Miranda Harrison's avatar

Miranda Harrison

12 Jan 2026

Easy hassle free sale
I have sold 3 saddles to The Saddle Bsnl now. The procedure is very easy and efficient- they even organise collection for you!
The best part of the service is the quick and friendly customer service. Emails are answered very quickly even at weekends.
Thoroughly recommend

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re thrilled to hear that selling your saddles with The Saddle Bank has been easy and hassle-free, and that our quick, friendly customer service made a difference. It’s wonderful to know you would thoroughly recommend us!

Best Wishes,
The Saddle Bank Team
Michelle Tidmarsh's avatar

Michelle Tidmarsh

12 Jan 2026

Great experience
I have now sold 2 saddles through The Saddle Bank. I have found the process very straightforward, efficient and professional. I would definitely recommend using this service.

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re delighted to hear that selling your saddles through The Saddle Bank has been straightforward, efficient, and professional. It’s wonderful to know you would recommend our service!

Best Wishes,
The Saddle Bank Team
Robin Spaak's avatar

Robin Spaak

12 Jan 2026

Great speedy service
Sold my saddle to the Saddle Bank, it was so easy. Just had to pack it up and they organised someone to pick it up, all very smoothly done. Now looking for a new saddle which they have been great with as well!

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re thrilled to hear that selling your saddle was so easy and smooth, and that our team could help you while looking for your next saddle too. It’s great to know you’ve had a positive experience with us throughout!

Best Wishes,
The Saddle Bank Team
Rebecca McDonald's avatar

Rebecca McDonald

12 Jan 2026

Simple, Quick, Paid
I highly recommend Saddle Bank to anyone needing to quickly sell a high quality saddle. If you are looking for a reliable, trustworthy, and top-notch banking service.

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re delighted to hear you found the process simple, quick, and reliable. It’s wonderful to know you would recommend The Saddle Bank for anyone looking to sell a saddle with confidence.

Best Wishes,
The Saddle Bank Team
Vicky Webster's avatar

Vicky Webster

12 Jan 2026

Fantastic service and products
Brilliant service and excellent quality saddle provided

Reply from The Saddle Bank 2 days ago

Thank you so much for your review.

We’re thrilled to hear you enjoyed our service and are happy with the quality of your saddle. It means a lot to the team to know you’re pleased with your experience!

Best Wishes,
The Saddle Bank Team
Courtney's avatar

Courtney

12 Jan 2026

Sold my dressage saddle
⭐⭐⭐⭐⭐
I had a great experience selling my saddle with Saddle Bank. The whole process was really straightforward, professional, and stress-free. Communication was clear throughout, and they handled everything efficiently. I felt confident that my saddle was in safe hands, and it sold smoothly without any hassle. I would definitely recommend Saddle Bank to anyone looking to sell their saddle easily and securely.

Reply from The Saddle Bank 2 days ago

Thank you so much for your fantastic review.

We’re delighted to hear that selling your saddle with The Saddle Bank was straightforward, professional, and stress-free. It’s wonderful to know you felt confident with us throughout the process, and that everything went smoothly. Your recommendation means a lot to the team!

Best Wishes,
The Saddle Bank Team