The Saddle Bank Reviews

2,522 Company Reviews

Katie's avatar

Katie

6 Jun 2026

Equipe dressage saddle
Amazon customer service
Really easy true period
On time shipping, beautifully packed with a personal hint - thankyou so so much !!
Katie's avatar

Katie

6 Jun 2026

Equipe dressage saddle
Amazon customer service
Really easy true period
On time shipping, beautifully packed with a personal hint - thankyou so so much !!
Paula's avatar

Paula

6 Jun 2026

Easy sale of a saddle
I bought my daughter a new saddle from The Saddle Bank at Christmas, not knowing we would be buying a new horse in the coming months! The process to sell a saddle back to The Saddle Bank is simple; the money is paid out quickly. Definitely recommend.
Hester's avatar

Hester

6 Jun 2026

A good saddle.
The saddle arrived the next day after ordering it very impressive. But I did order a saddle cover to go with the saddle and that was not in the box. I am going to have to chase them up which was slightly disappointing.
Carla Bowers's avatar

Carla Bowers

5 Jun 2026

Brilliant experience!
Start to finish-easy! We knew the type of saddle we needed, found and bought! Arrived super quick, superb condition, lovely letter! Excellent company….i will be back :)
Sally-Ann Iles's avatar

Sally-Ann Iles

5 Jun 2026

Amazing service
Easy service to use with a huge range to browse - very knowledgable and super customer service all round - fast, reliable delivery.
Ward David's avatar

Ward David

5 Jun 2026

Saddle trial
Lovely saddle and service allowing use to try the saddle. Unfortunately it didn’t fit but was very easy and hassle free to return. Would recommend this company and service they provide
Carly Martin-Pope's avatar

Carly Martin-Pope

4 Jun 2026

Fair and quick
Easy to submit info and photos to sell my saddle for an agreed price - fair price for no hassle, was picked up from my house and paid promptly. Will definitely use again for purchase & sales. Thanks very much
Leonore Limmer's avatar

Leonore Limmer

3 Jun 2026

Simple and straightforward
A very simple and straightforward process selling my saddle to the saddle bank. Uploaded the photos and got a very quick quote back. Courier picked the saddle up a day later.

Reply from The Saddle Bank 4 days ago

Hi Leonore,

Thank you so much for your review.

We’re delighted to hear that selling your saddle to The Saddle Bank was such a simple and straightforward experience. It’s wonderful to know that the photo upload process was easy, your quote arrived quickly, and collection was arranged promptly to keep everything moving smoothly.

Thank you again for your kind words and support!

Best Wishes,
The Saddle Bank Team
Thomas Ho's avatar

Thomas Ho

3 Jun 2026

Easy and great prices to sell a saddle
I sold my Fair Fax dressage saddle and they gave me a fair price for it. Was hassle free and easy

Reply from The Saddle Bank 4 days ago

Hi Thomas,

Thank you so much for your review.

We’re delighted to hear that selling your Fairfax dressage saddle with The Saddle Bank was such an easy and hassle free experience. It’s wonderful to know that you were happy with the fair price offered and that the process was straightforward from start to finish.

Thank you again for your kind words and recommendation. We really appreciate your support!

Best Wishes,
The Saddle Bank Team
Louise Rollison's avatar

Louise Rollison

3 Jun 2026

Excellent service!
Really impressed with the service! The website is very user friendly and works well, no issues uploading photos of information, I received my offer very quickly and received the payment very quickly after the saddle was received! Much easier than selling the saddle privately, I would highly recommend Saddle bank

Reply from The Saddle Bank 4 days ago

Hi Louise,

Thank you so much for your review.

We’re delighted to hear that you were impressed with the service and found our website easy to use throughout the process. It’s wonderful to know that uploading your saddle details was straightforward, your offer arrived quickly, and that payment was made promptly once your saddle was received.

We’re especially pleased to hear that we could provide an easier alternative to selling privately. Thank you for your recommendation and kind words. We really appreciate your support!

Best Wishes,
The Saddle Bank Team
Martha McLean's avatar

Martha McLean

2 Jun 2026

Speed and delivery
Ordered a riding hat for my granddaughter. Price was very good. Delivery excellent. Not given it to my granddaughter yet as it is a birthday gift. I am sure she will love it . Very light.

Reply from The Saddle Bank 4 days ago

Hi Martha,

Thank you so much for your review.

We’re delighted to hear that you found the riding hat at a great price and that the delivery service met your expectations. It’s wonderful to know that the ordering process was smooth and that the hat arrived promptly.

We hope your granddaughter has a fantastic birthday and loves her new riding hat as much as you do!

Best Wishes,
The Saddle Bank Team
Sophie Hall's avatar

Sophie Hall

31 May 2026

Sophie
It was so easy to locate the brand and type of saddle I wanted. An extremely stress free purchase process and trial run. The saddle was in fabulous condition essentially as if it was new, would definitely use Saddle Bank again.

Reply from The Saddle Bank 4 days ago

Hi Sopie,

Thank you so much for your review.

We’re delighted to hear that you found it so easy to locate the exact brand and type of saddle you were looking for. It’s wonderful to know that the purchase and trial process felt stress free, and that the saddle arrived in such fabulous condition.

We’re so pleased you found the perfect saddle and really appreciate your kind words and support. We look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team
Erica Forrest-Owen's avatar

Erica Forrest-Owen

28 May 2026

All good!
Great service. Clear process for ordering, trying and returning saddles. All ran like clockwork and I now have the perfect saddle for me and my boy. Thank you

Reply from The Saddle Bank 4 days ago

Hi Erica,

Thank you so much for your review.

We’re delighted to hear that you found the whole process clear and straightforward, from ordering and trying saddles through to returning them where needed. It’s wonderful to know everything ran smoothly and helped you find the perfect saddle for both you and your boy.

Thank you again for your kind words and support. We wish you many happy rides together!

Best Wishes,
The Saddle Bank Team
Katie Grech-Cini's avatar

Katie Grech-Cini

28 May 2026

So pleased with my purchase
Super pleased with the condition of the saddle I purchased. I’d tried one new, so knew exactly what size I needed and managed to save myself a good chunk of money. Quick and easy delivery, follow up and customer service great!

Saddle now been fitted by my saddle fitter and is super for both of us.

Extremely happy thank you 🙏

Reply from The Saddle Bank 4 days ago

Hi Katie,

Thank you so much for your review.

We’re delighted to hear that you were so pleased with the condition of your saddle and that you were able to find exactly the right size while making a great saving compared to buying new. It’s wonderful to know that the delivery, follow up, and customer service all met your expectations.

We’re especially pleased to hear that your saddle fitter has now checked the saddle and that it’s working so well for both you and your horse.

Thank you again for your kind words and support. We wish you many happy rides in your new saddle!

Best Wishes,
The Saddle Bank Team
K.Richardson's avatar

K.Richardson

28 May 2026

Excellent service
From start to finish the service has been excellent, would use again and recommend . Saddle was stunning and service excellent

Reply from The Saddle Bank 4 days ago

Hi there,

Thank you so much for your review.

We’re delighted to hear that you received excellent service from start to finish. It’s wonderful to know that you were pleased with both the saddle and the support you received throughout the process.

We really appreciate your recommendation and kind words, and we look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team
Natalie Jefferies's avatar

Natalie Jefferies

27 May 2026

The saddlebank bought my saddle. Great communicat...
The saddlebank bought my saddle. Great communication throughout making it very easy to do!
Thank you

Reply from The Saddle Bank 1 week ago

Hi Natalie,

Thank you so much for your review.

We’re delighted to hear that selling your saddle to The Saddle Bank was such an easy experience for you. It’s wonderful to know that our communication throughout the process helped make everything smooth and straightforward from start to finish.

Thank you again for your kind words and support!

Best Wishes,
The Saddle Bank Team
Amanda Miller's avatar

Amanda Miller

26 May 2026

Excellent
Saddle was perfect, as If new, service was great, delivery was on time. Very helpful.
Could not fault anything.

Reply from The Saddle Bank 1 week ago

Hi Amanda,

Thank you so much for your review.

We’re delighted to hear that you were so pleased with your saddle and that it arrived in such excellent condition. It’s wonderful to know that the delivery, service, and support from our team all met your expectations.

Your kind words really mean a lot to us, and we’re so pleased you had such a positive experience with The Saddle Bank.

Best Wishes,
The Saddle Bank Team
Debra Adams's avatar

Debra Adams

26 May 2026

Exactly as described with prompt delivery
Found the perfect saddle, arrived next day, fitted well, the saddler will adjust, but suitable to ride in. Excellent saddle, excellent service, thank you

Reply from The Saddle Bank 1 week ago

Hi Debra,

Thank you so much for your review.

We’re delighted to hear that you found the perfect saddle and that it arrived promptly and exactly as described. It’s wonderful to know that the saddle fitted well and that only minor adjustments from your saddler were needed before enjoying it fully.

Thank you again for your kind words about both the saddle and the service. We really appreciate your support!

Best Wishes,
The Saddle Bank Team
Annaka's avatar

Annaka

25 May 2026

Saddle
Was looking for a saddle for my new horse and saddle bank kept popping up!

I had a look and decided to buy a saddle from them and some stirrups.

The saddle was absolutely lovely and well looked after (I brought the saddle cover aswell and the quality is spot on) and the stirrups were great also.

The communication was brilliant, the items arrived the next day all beautifully wrapped up, with a lovely letter and some small sweets from Holly.

Would 100% recommend.

Reply from The Saddle Bank 1 week ago

Hi Annaka,

Thank you so much for your review.

We’re absolutely delighted to hear that you had such a positive experience purchasing from The Saddle Bank for your new horse. It’s wonderful to know that both the saddle and stirrups arrived in lovely condition, and that you were pleased with the quality of the saddle cover too.

We’re also so pleased that our communication, next day delivery, and little finishing touches helped make the experience extra special for you. Holly will be delighted to hear your kind comments!

Thank you again for your recommendation and support.

Best Wishes,
The Saddle Bank Team