International delivery available 5-day UK Mainland Trials Next working day delivery for UK Mainland Order by 1PM for same-day dispatch (Mon-Fri)
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  2. Our Reviews

The Saddle Bank Reviews

2,440 Company Reviews

Kathryn Pledger's avatar

Kathryn Pledger

11 Apr 2026

Brilliant
Wow! What an easy process.
Lucy Meatyard's avatar

Lucy Meatyard

11 Apr 2026

Pleasant shopping experience
Online site easy to navigate. Item I wanted was in stock. Plenty of shipping options meaning I got item in time
Sue Pringle's avatar

Sue Pringle

8 Apr 2026

Customer service
Excellent customer service in respect of returned item.
Brilliant company to deal with.
Rebecca millar's avatar

Rebecca millar

5 Apr 2026

Lovely saddle purchased
Albion adjusta jump saddle purchased, excellent condition at reasonable price. Just needed a little flocking added to perfect the fit on my horse. He is moving much more freely as the design suits his confirmation better allowing greater shoulder movement.
Email updates on order status and tracking details provided for delivery by courier
Jane Osborne's avatar

Jane Osborne

4 Apr 2026

Great service
Good communication answered my queries very helpful
Michelle Royce's avatar

Michelle Royce

1 Apr 2026

Saddle Trial & Purchase
Thank you for an excellent service, saddle arrived perfectly packed and quickly. Super straightforward service with assurance that I won’t be stuck with a saddle not right for our pony. Thank you!
Aleksandra Ciesielka's avatar

Aleksandra Ciesielka

31 Mar 2026

Fantastic service
I called saddle bank as wanted to get some advise and the lady I spoke to couldn’t be more helpful. Such a friendly and professional service
Fast postage and superb saddle
Caroline Drew's avatar

Caroline Drew

30 Mar 2026

Saddle purchase
What can I say: Can't fault your service from start to finish.
Thank you
Christopher Payne's avatar

Christopher Payne

28 Mar 2026

Fairfax world class saddle
The saddle bank has a good choice of saddles and had the size to fit me and my horse. The trial they offer is great along with the fast service and delivery. Would not hesitate again in using them in the future. Thanks Christopher
Fiona Spencer's avatar

Fiona Spencer

27 Mar 2026

super efficient
the only way to try a saddle

Reply from The Saddle Bank 2 weeks ago

Thank you so much for your review.

We’re delighted to hear you found our service super efficient and that our trial process is the perfect way to try a saddle!

Best Wishes,
The Saddle Bank Team
Safia Aslam's avatar

Safia Aslam

27 Mar 2026

You get what you pay for!
I bought my original saddle on a selling site... I had 2 different saddle fitters out which stated the saddle fit but to ensure to use a gel pad and all would be fine. 3rd saddle fitter came out after my mare had put on muscle and said the saddle is inappropriate. She gave me the measurements. I looked online after asking saddle fitter who had nothing in my budget, someone on the yard recommended saddle bank. The spec I needed was there so ordered it on a 5 day trial it for perfectly! Price was more than I had spent last time but now I've a saddle that fits and my mare is happy as am I! The process was simple and I've got a saddle that should see me through my mares riding career!

Reply from The Saddle Bank 2 weeks ago

Thank you so much for your review.

We’re thrilled to hear that your new saddle from The Saddle Bank fits perfectly and keeps both you and your mare happy! It’s wonderful to know the 5-day trial made the process simple and gave you confidence in your purchase. Investing in the right saddle really does make all the difference, and we’re delighted you found exactly what you needed.

Best Wishes,
The Saddle Bank Team
Sally Hall's avatar

Sally Hall

27 Mar 2026

I couldn’t be happier with my experience selling...
I couldn’t be happier with my experience selling my saddle through The Saddle Bank. From start to finish, the process was incredibly smooth, professional, and completely hassle-free.

Their communication was excellent throughout, keeping me informed every step of the way and making everything feel straightforward and stress-free. What really stood out was how easy they made the whole process – no complications, no delays, just efficient and friendly service.

It’s such a relief to deal with a company that is both knowledgeable and genuinely helpful. I would highly recommend The Saddle Bank to anyone looking to sell their saddle quickly and with complete peace of mind.

Thank you for making it so easy!

Reply from The Saddle Bank 2 weeks ago

Thank you so much for your wonderful review.

We’re delighted to hear that selling your saddle with The Saddle Bank was smooth, professional, and completely hassle-free. It’s fantastic to know our communication and service made the process easy and stress-free, and that you felt confident throughout.

Your recommendation means a lot to us, and we’re thrilled to have provided you with complete peace of mind.

Best Wishes,
The Saddle Bank Team
Dorothy Rosevear's avatar

Dorothy Rosevear

26 Mar 2026

Selling 2 saddles
Would recommend the saddle bank for outright sale of saddles, I found the whole process quick & easy with a fair price given, will definitely use again

Reply from The Saddle Bank 2 weeks ago

Thank you so much for your review.

We’re delighted to hear that selling your saddles with The Saddle Bank was quick, easy, and offered a fair price. It’s wonderful to know you would definitely use our service again!

Best Wishes,
The Saddle Bank Team
Hayley Goodman's avatar

Hayley Goodman

24 Mar 2026

Easy and quick service
Super quick and easy service, no hidden costs or fees. Lovely people to communicate with too!

Reply from The Saddle Bank 2 weeks ago

Thank you so much for your review.

We’re delighted to hear that you found our service super quick and easy, with no hidden costs or fees. It’s wonderful to know you enjoyed communicating with our team too!

Best Wishes,
The Saddle Bank Team
Louise's avatar

Louise

24 Mar 2026

Great
Having purchased from the saddle bank previously, and having had a great experience it was only natural I returned when I needed another saddle. All of my horses now wear saddles purchased from the saddle bank, two brand new and two second hand but the same great customer service each time. Delivery is exceptionally speedy and the saddles are carefully packaged.
After care is also very good, a nice email to check everything is ok and lots of help and advice available if you need it.

Reply from The Saddle Bank 2 weeks ago

Thank you so much for your review.

We’re thrilled to hear that all of your horses are now enjoying saddles from The Saddle Bank and that you’ve had consistently great experiences with both new and second-hand purchases. It’s wonderful to know you’ve appreciated our speedy delivery, careful packaging, and attentive aftercare. Your continued support means so much to us!

Best Wishes,
The Saddle Bank Team
Hannah Good's avatar

Hannah Good

23 Mar 2026

Saddle purchase and sale
I had 2 saddles on trial from the saddle bank. Can't fault the delivery and saddles were as described. I decided to purchase one of the saddles and sell one to them so sent them back together. I received a prompt refund for the trial saddle and payment for my own. My only complaint is with DPD who took 4 attempts to collect. This is by no means the saddles banks fault and I would highly recommend them. Their communication was fantastic throughout and I have a lovely new dressage saddle 🙂 thanks

Reply from The Saddle Bank 2 weeks ago

Thank you so much for your review.

We’re delighted to hear that your trial, purchase, and sale with The Saddle Bank went smoothly, and that our communication kept you informed throughout. It’s wonderful to know you’re enjoying your new dressage saddle, and we really appreciate your understanding regarding the DPD collection issues. Your recommendation means a lot to us!

Best Wishes,
The Saddle Bank Team
Brooke Howard's avatar

Brooke Howard

21 Mar 2026

Very good and affective. Sorted out collection of ...
Very good and affective. Sorted out collection of saddle and paid as soon as it arrived. Great process and lovely service

Reply from The Saddle Bank 2 weeks ago

Thank you so much for your review.

We’re delighted to hear you found the process very good and effective, with collection arranged smoothly and prompt payment once your saddle arrived. It’s wonderful to know you were happy with the service!

Best Wishes,
The Saddle Bank Team
S Mulliner's avatar

S Mulliner

20 Mar 2026

Saddle sale
Excellent communication throughout process of selling saddle

Reply from The Saddle Bank 2 weeks ago

Thank you so much for your review.

We’re delighted to hear you experienced excellent communication throughout the process of selling your saddle. It’s great to know everything went smoothly for you!

Best Wishes,
The Saddle Bank Team
Gemma Gillard's avatar

Gemma Gillard

20 Mar 2026

I was looking to sale my saddle wanted a quick and...
I was looking to sale my saddle wanted a quick and easy progress and The saddle bank made very easy to from getting the quote to the saddle being picked up. Will definitely use saddle bank again if needed.

Reply from The Saddle Bank 2 weeks ago

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was quick and easy from getting a quote through to collection. It’s wonderful to know you would definitely use us again!

Best Wishes,
The Saddle Bank Team
Alex Couszins's avatar

Alex Couszins

20 Mar 2026

Bates Saddle
I recieved my quote very quickly, the service was fantastic and the money from the sale was in my bank within days. It took all the hassle out of selling a saddle that was surplus to requirements.

Reply from The Saddle Bank 2 weeks ago

Thank you so much for your review.

We’re delighted to hear you received your quote quickly and that the whole process was fantastic, with payment in your account within days. It’s wonderful to know we could take the hassle out of selling your saddle.

Best Wishes,
The Saddle Bank Team

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