The Saddle Bank Reviews

2,559 Company Reviews

Jessica Handy's avatar

Jessica Handy

17 Jun 2026

Easy and hassle free sale
After recently loosing my horse I was dreading the hassle and heartache of selling his saddle. I bypassed all of this by using the saddle bank. They were fair on price with clear and informative instructions on how to send the saddle to them. I had already provided photographs and information on my saddle via their online portal so knew there would be no repercussions that I may encounter with a private sale. Payment was made quickly with no issues. I would use the saddle back again with no hesitation.
Ann Hemming's avatar

Ann Hemming

17 Jun 2026

Brilliant
Honest and reliable *****
Christal Moore's avatar

Christal Moore

17 Jun 2026

Great experience
I sold my saddle to saddle bank within 48 hours and payment within 5 days which is great!
Very friendly staff and very easy
Christal Moore's avatar

Christal Moore

17 Jun 2026

Great experience
I sold my saddle to saddle bank within 48 hours and payment within 5 days which is great!
Very friendly staff and very easy
Wendy Sproates's avatar

Wendy Sproates

17 Jun 2026

excellent customer service
I bought a saddle and had to return it after the trial period had expired. It was all new to me various hiccups happened, especially with the DPD pickup, it would have been very stressful for me but the saddle bank staff sorted it all out over the phone. I would deal with them again
Jenny Naylor-Davis's avatar

Jenny Naylor-Davis

17 Jun 2026

Buy and Sell
We recently purchased a saddle from the saddleback because we love the trial option. A few months later the pony had changed shape significantly due to being super fit and it was reassuring that we could se this saddle back to the saddle bank at the same time as trialling a narrower one which we are super happy with - highly recommend
Jenny Naylor-Davis's avatar

Jenny Naylor-Davis

17 Jun 2026

Buy and Sell
We recently purchased a saddle from the saddleback because we love the trial option. A few months later the pony had changed shape significantly due to being super fit and it was reassuring that we could se this saddle back to the saddle bank at the same time as trialling a narrower one which we are super happy with - highly recommend
Ann Hemming's avatar

Ann Hemming

17 Jun 2026

Couldn't be bettered
I had heard of the saddle bank of course but never thought about them when I was downsizing (horses n tack). I should have done! Amazing service and realistic pricing. Highly recommend them.
Jenni Cook's avatar

Jenni Cook

17 Jun 2026

Fairfax mjc jump saddle
Easy and quick to use site. Good customer service. Good description.
Part exchange service great.
Julie Spencer's avatar

Julie Spencer

17 Jun 2026

Sold my saddle
I've just sold my saddle to the saddle bank and they made the whole process quick and stress free. I would definitely use them again.
Victoria Hamlett's avatar

Victoria Hamlett

17 Jun 2026

Brilliant service, great saddle.
The saddle bank are fantastic. The website is easy to navigate and the range is impressive. There will definitely be something to suit any requirements. I purchased a saddle and had inadvertently ordered an extra adjustable bar. They phoned me to make sure I really wanted a second one & when I said no, they promptly refunded me. The saddle was well packaged and arrived safely & quickly and fits perfectly, the saddle fitter said it could have been made for my boy. So so pleased with their service in its entirety and I definitely recommend them.
Claire Gilman's avatar

Claire Gilman

17 Jun 2026

Direct sale to Saddle Bank of bates dressage saddle.
The Saddle Bank provided me with a very quick and easy process to follow, i wanted a direct purchase of my saddle , from uploading the photo's, saddle collection to the payment reaching my bank account was a matter of 3-4 days. A very quick service, i had no issues at all. Thank you.
Victoria Blake's avatar

Victoria Blake

17 Jun 2026

Superb
Very easy hassle free sale of my saddle, good price and communication was great from the staff. A very easy process
Chloe Walker's avatar

Chloe Walker

17 Jun 2026

Albion Adjusta
The Saddle Bank were extremely professional all the way through the process of selling two of my saddles. I was emotionally attached to the saddles and took a while to make the decision to sell but the Saddle Bank were so easy to deal with and even dealt with a courier problem swiftly enabling a simple process to free up some cash! Thank you
Imogen Collinson's avatar

Imogen Collinson

17 Jun 2026

Quick and easy
I sold a saddle to the saddle bank and it was quick and hassle free. I also purchased a saddle at the same time within guidance of what the saddle bank recommended for our mare and It fit perfectly. Really pleased and would use again. Thanks
Heather Brown's avatar

Heather Brown

17 Jun 2026

Straightforward and easy service
Straightforward and easy service I sold two saddles to saddle bank and the quotes were provided quickly and the collection service was well organised. Full payment received direct into my bank account shortly afterwards. All in all for a hassle free experience I would recommend.
Kelsey Appleby's avatar

Kelsey Appleby

17 Jun 2026

Sold my retired horses saddle through the saddle b...
Sold my retired horses saddle through the saddle bank and all I can say is that it was such a smooth, hassle free experience would highly recommend
Kay Kendall-Hodgson's avatar

Kay Kendall-Hodgson

17 Jun 2026

Bates AP 17.5 black saddle
I had my saddle advertised via other channels, however after attracting time wasters I was contacted by The Saddle Bank and given an offer to either sell direct to them or for The Saddle Bank to sell for me, I opted for the former, even through it was below what I was asking but the process was so easy and was collected at my address on a date convenient to me and the money was transferred after the saddle was assessed and was the agreed price. Can’t fault the process!
Ruth Grose's avatar

Ruth Grose

17 Jun 2026

Efficient
Whilst saddle ended up not being worth the initial quote due to damage, I can’t fault how the company handled this and the communication was excellent. The whole process was very easy!
Julia Bradley's avatar

Julia Bradley

17 Jun 2026

Excellent service
Selling my saddle through Saddlebank was extremely easy and straightforward. The online video how to package my saddle was really helpful too. I would highly recommend using this service.