The Saddle Bank Reviews
Change of saddle
The whole process was very straightforward. The very helpful comparison option on the website made choosing a new saddle very easy. The new saddle arrived on time and exactly as described. The old saddle was collected and I received the money within a few days. I would definitely recommend and will use again if I need a new saddle in future
Change of saddle
The whole process was very straightforward. The very helpful comparison option on the website made choosing a new saddle very easy. The new saddle arrived on time and exactly as described. The old saddle was collected and I received the money within a few days. I would definitely recommend and will use again if I need a new saddle in future
Bought and sold saddles via Saddlebank
Excellent friendly service from start to finish, both selling and buying. Very easy to deal with and great price on the new ex demo saddle and likewise great quote on my old saddle.
Reply from The Saddle Bank 23 hours ago
Hi Elizabeth,
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with both buying and selling through The Saddle Bank. It’s fantastic to know that you found our team friendly and easy to deal with from start to finish.
We're so pleased that you were happy with both the value of your ex-demo saddle and the quote we offered for your old saddle. Providing fair prices alongside a smooth and hassle free service is exactly what we aim for.
Thank you again for your kind words and recommendation. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with both buying and selling through The Saddle Bank. It’s fantastic to know that you found our team friendly and easy to deal with from start to finish.
We're so pleased that you were happy with both the value of your ex-demo saddle and the quote we offered for your old saddle. Providing fair prices alongside a smooth and hassle free service is exactly what we aim for.
Thank you again for your kind words and recommendation. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Selling my saddle
Selling my saddle to the saddle bank was super easy and stress free. They were helpful and kind which made the whole process really easy for myself to do. It was a simple and clear process.
Reply from The Saddle Bank 23 hours ago
Hi Ava,
Thank you so much for your wonderful review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such a super easy and stress free experience. It’s fantastic to know that our team was helpful and kind throughout the process, and that everything was simple, clear and straightforward.
Making the selling process as easy and hassle free as possible is exactly what we aim for, so your lovely feedback means a great deal to us.
Thank you again for your kind words and recommendation. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such a super easy and stress free experience. It’s fantastic to know that our team was helpful and kind throughout the process, and that everything was simple, clear and straightforward.
Making the selling process as easy and hassle free as possible is exactly what we aim for, so your lovely feedback means a great deal to us.
Thank you again for your kind words and recommendation. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Change of saddle
The whole process was very smooth - the very helpful comparison on the website made choosing a new saddle very straightforward. It arrived on time, exactly as described. I’m very happy with it. My old saddle was collected and I received the money within a couple of days. I would definitely recommend and will use again if I need a new saddle in the future
Reply from The Saddle Bank 23 hours ago
Hi Paula,
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a smooth experience changing your saddle with The Saddle Bank. It’s fantastic to know that our website comparison tools helped make choosing the right saddle straightforward, and that your new saddle arrived on time and exactly as described.
We’re also pleased that selling your old saddle was just as seamless, with prompt collection and quick payment. Making the whole buying and selling process as simple and hassle free as possible is exactly what we aim for.
Thank you again for your kind words and recommendation. We really appreciate your support and look forward to helping you find your next saddle whenever the time comes!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a smooth experience changing your saddle with The Saddle Bank. It’s fantastic to know that our website comparison tools helped make choosing the right saddle straightforward, and that your new saddle arrived on time and exactly as described.
We’re also pleased that selling your old saddle was just as seamless, with prompt collection and quick payment. Making the whole buying and selling process as simple and hassle free as possible is exactly what we aim for.
Thank you again for your kind words and recommendation. We really appreciate your support and look forward to helping you find your next saddle whenever the time comes!
Best Wishes,
The Saddle Bank Team
Sold my saddle
I had to sell one of my saddles after sadly losing one of my beautiful horses to colic to enable me to pay towards his cremation and getting his ashes home, after using the saddle bank serval times before of course they was my first choice yet again the service was very quick and hassle free and too price paid,
Reply from The Saddle Bank 23 hours ago
Hi Joanna,
Thank you so much for your wonderful review.
Firstly, we're so sorry to hear about the loss of your beautiful horse. Thank you for choosing The Saddle Bank again during such a difficult time.
We’re grateful that we could make the process of selling your saddle as quick and hassle free as possible when you needed it most. It means a great deal to hear that, as a returning customer, we were once again your first choice and that you were pleased with the valuation and service you received.
Thank you for your kind words and continued trust in us. We truly appreciate your support, and we hope we can be of help again in happier circumstances in the future.
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
Firstly, we're so sorry to hear about the loss of your beautiful horse. Thank you for choosing The Saddle Bank again during such a difficult time.
We’re grateful that we could make the process of selling your saddle as quick and hassle free as possible when you needed it most. It means a great deal to hear that, as a returning customer, we were once again your first choice and that you were pleased with the valuation and service you received.
Thank you for your kind words and continued trust in us. We truly appreciate your support, and we hope we can be of help again in happier circumstances in the future.
Best Wishes,
The Saddle Bank Team
Sold my saddle
Great service fast delivery on new saddle and a quick sale with my old saddle definitely recommend
Reply from The Saddle Bank 23 hours ago
Hi Lyndsey,
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with both purchasing your new saddle and selling your old one. It’s fantastic to know that your new saddle arrived quickly and that the sale of your old saddle was just as fast and straightforward.
Making the whole buying and selling process as simple and hassle free as possible is exactly what we aim for, so we're thrilled that everything went so smoothly for you.
Thank you again for your kind words and recommendation. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with both purchasing your new saddle and selling your old one. It’s fantastic to know that your new saddle arrived quickly and that the sale of your old saddle was just as fast and straightforward.
Making the whole buying and selling process as simple and hassle free as possible is exactly what we aim for, so we're thrilled that everything went so smoothly for you.
Thank you again for your kind words and recommendation. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
AVOID SENDING YOUR SADDLE HERE!!
AVOID SENDING YOUR SADDLE HERE! I set a saddle to this company in very good condition. I took before photos and videos before it went, which are dated, as is the cctv footage of DPD picking it up to show that shortly after the videos the saddle was shipped. Following an inspection, the saddle bank did not wish to sell and returned the saddle. When the saddle arrived back, there was significant damage to the leather which I photographed immediately and lodged a complaint with the company. The lack of responsibility taken by the saddle bank is horrendous. I imagine the saddle has been damaged during testing and their only evidence sent to me was cctv footage of it being packed which was grainy and the saddle had its cover on it so could not show the condition whilst being packed. I am shocked that a company handling other people possessions do not take before photos prior to repacking. They have now left me with a damaged saddle which will now have to be discounted if I wish to sell it privately. They have simply washed their hands of responsibility over this. My best guess is that it has been accidentally damaged and they are trying to cover this up by playing ignorant. The box it came back in was completely undamaged which I sent a picture of to the saddle bank so I doubt it was damaged during transit. It is sickening to treat customers in this manner when you have been trusted with expensive and valuable items that people have worked hard to afford.
Reply from The Saddle Bank 1 day ago
Hi Sophie,
We're very sorry to hear how disappointed you are and for any stress or inconvenience this situation has caused.
The reason we were unable to proceed with your saddle was not due to its cosmetic condition, but because our inspection identified significant creaking within the tree. As we explained at the time, this is something that must be thoroughly investigated before the saddle is sold or used again, as it could indicate a structural issue and therefore a potential safety risk.
We receive thousands of saddles into our workshop every year, and while we are able to accept the vast majority, we do occasionally have to reject saddles where we have concerns about the integrity of the tree. Had we been satisfied that the tree was sound, we would have been more than happy to accept the saddle into stock.
With regards to the scratch you have highlighted, we take the utmost care with every saddle entrusted to us and would never knowingly return a saddle with damage. The CCTV footage we provided was intended to demonstrate the care taken during our packing process before the saddle left us. Unfortunately, as the saddle was covered for protection during packing, it cannot verify the cosmetic condition at that stage.
We completely appreciate that this has been frustrating for you. We are genuinely sorry that you feel we have let you down on this occasion.
Our offer remains open. If you have the saddle professionally inspected and the tree is confirmed to be structurally sound, we would be happy to purchase the saddle outright from you at the agreed price.
We always aim to do the right thing by our customers and would welcome the opportunity to resolve this matter positively.
We're very sorry to hear how disappointed you are and for any stress or inconvenience this situation has caused.
The reason we were unable to proceed with your saddle was not due to its cosmetic condition, but because our inspection identified significant creaking within the tree. As we explained at the time, this is something that must be thoroughly investigated before the saddle is sold or used again, as it could indicate a structural issue and therefore a potential safety risk.
We receive thousands of saddles into our workshop every year, and while we are able to accept the vast majority, we do occasionally have to reject saddles where we have concerns about the integrity of the tree. Had we been satisfied that the tree was sound, we would have been more than happy to accept the saddle into stock.
With regards to the scratch you have highlighted, we take the utmost care with every saddle entrusted to us and would never knowingly return a saddle with damage. The CCTV footage we provided was intended to demonstrate the care taken during our packing process before the saddle left us. Unfortunately, as the saddle was covered for protection during packing, it cannot verify the cosmetic condition at that stage.
We completely appreciate that this has been frustrating for you. We are genuinely sorry that you feel we have let you down on this occasion.
Our offer remains open. If you have the saddle professionally inspected and the tree is confirmed to be structurally sound, we would be happy to purchase the saddle outright from you at the agreed price.
We always aim to do the right thing by our customers and would welcome the opportunity to resolve this matter positively.
Buying and selling
I have both bought and sold saddles from the Saddle Bank and have found the experience to be very smooth and clear. A great service Thankyou!
Reply from The Saddle Bank 23 hours ago
Hi Ginny,
Thank you so much for your wonderful review.
We’re delighted to hear that you've had such positive experiences with both buying and selling saddles through The Saddle Bank. It’s fantastic to know that you found the whole process smooth, clear and straightforward from start to finish.
Providing a seamless and hassle free service for both buyers and sellers is exactly what we aim for, so it's wonderful to hear that we've been able to deliver that for you.
Thank you again for your kind words and continued support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you've had such positive experiences with both buying and selling saddles through The Saddle Bank. It’s fantastic to know that you found the whole process smooth, clear and straightforward from start to finish.
Providing a seamless and hassle free service for both buyers and sellers is exactly what we aim for, so it's wonderful to hear that we've been able to deliver that for you.
Thank you again for your kind words and continued support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Evie b
Very quick and hassle free they collect my saddle next day and I had the money within a couple days ! Amazing x
Reply from The Saddle Bank 23 hours ago
Hi Evie,
Thank you so much for your wonderful review.
We’re delighted to hear that selling your saddle with The Saddle Bank was so quick and hassle free. It’s fantastic to know that the next-day collection was convenient for you and that your payment was with you within just a couple of days.
Making the selling process as simple and straightforward as possible is exactly what we aim for, so your lovely feedback means a great deal to us.
Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that selling your saddle with The Saddle Bank was so quick and hassle free. It’s fantastic to know that the next-day collection was convenient for you and that your payment was with you within just a couple of days.
Making the selling process as simple and straightforward as possible is exactly what we aim for, so your lovely feedback means a great deal to us.
Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Saddle purchase
Very happy with purchasing from the Saddle Bank. Bought saddle but due to saddle fitting being delayed they were more than happy to extend my trial period.
Reply from The Saddle Bank 23 hours ago
Hi Ann,
Thank you so much for your wonderful review.
We’re delighted to hear that you were so happy with your purchase from The Saddle Bank. It’s fantastic to know that extending your trial period while you waited for your saddle fitting gave you the flexibility and peace of mind you needed.
We understand that delays can sometimes happen, and making the process as simple and hassle free as possible is exactly what we aim for. We’re so pleased that we could help and ensure you had the time to make the right decision.
Thank you again for your kind words and support. We hope you and your horse enjoy your new saddle, and we look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you were so happy with your purchase from The Saddle Bank. It’s fantastic to know that extending your trial period while you waited for your saddle fitting gave you the flexibility and peace of mind you needed.
We understand that delays can sometimes happen, and making the process as simple and hassle free as possible is exactly what we aim for. We’re so pleased that we could help and ensure you had the time to make the right decision.
Thank you again for your kind words and support. We hope you and your horse enjoy your new saddle, and we look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Super easy sale ! Highly recommend
Wonderful experience selling my saddle directly to them - courier arranged by them and collected promptly and easily - money transferred quickly ; much easier than selling privately and was super pleased with their valuation - definitely recommend you get a quote as I think you’d be pleasantly surprised !
Reply from The Saddle Bank 23 hours ago
Hi Katie,
Thank you so much for your wonderful review.
We’re delighted to hear that selling your saddle to us was such an easy and positive experience. It’s fantastic to know that you were pleased with the valuation, and that arranging the courier collection and transferring your payment quickly made the whole process simple and hassle free.
We’re especially pleased that you found selling directly to The Saddle Bank easier than selling privately. Providing a fair quote, convenient collection and prompt payment is exactly what we aim for.
Thank you for your recommendation and for encouraging others to get a quote—it really means a lot to us. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that selling your saddle to us was such an easy and positive experience. It’s fantastic to know that you were pleased with the valuation, and that arranging the courier collection and transferring your payment quickly made the whole process simple and hassle free.
We’re especially pleased that you found selling directly to The Saddle Bank easier than selling privately. Providing a fair quote, convenient collection and prompt payment is exactly what we aim for.
Thank you for your recommendation and for encouraging others to get a quote—it really means a lot to us. We look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Buying and Selling
I have both bought and sold a saddle recently - top service. Super impressed!
Reply from The Saddle Bank 1 day ago
Hi Hanna,
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with both buying and selling through The Saddle Bank. It’s fantastic to know that our service impressed you from start to finish.
Having customers trust us with both sides of their saddle journey is one of the biggest compliments we can receive, and we’re so pleased that we could make the whole process straightforward and hassle free for you.
Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with both buying and selling through The Saddle Bank. It’s fantastic to know that our service impressed you from start to finish.
Having customers trust us with both sides of their saddle journey is one of the biggest compliments we can receive, and we’re so pleased that we could make the whole process straightforward and hassle free for you.
Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Selling a saddle
The saddle bank made the whole process really simple, from uploading the photos to quickly making an offer then arranging collection of the saddle. The payment was received very promptly. Excellent service!
Reply from The Saddle Bank 1 day ago
Hi Anna,
Thank you so much for your wonderful review.
We’re delighted to hear that you found selling your saddle with The Saddle Bank so simple from start to finish. It’s fantastic to know that everything from uploading your photos and receiving a quick offer to arranging collection and prompt payment was a smooth and straightforward experience.
Making the selling process as easy and hassle free as possible is exactly what we aim for, so it’s wonderful to hear that we delivered the excellent service you were looking for.
Thank you again for your kind words and recommendation. We really appreciate your support and hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you found selling your saddle with The Saddle Bank so simple from start to finish. It’s fantastic to know that everything from uploading your photos and receiving a quick offer to arranging collection and prompt payment was a smooth and straightforward experience.
Making the selling process as easy and hassle free as possible is exactly what we aim for, so it’s wonderful to hear that we delivered the excellent service you were looking for.
Thank you again for your kind words and recommendation. We really appreciate your support and hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
Excellent service
I only wanted a particular brand of saddle as horse tricky to fit. Really pleased saddle bank had a choice and even better, I could book the delivery day to coincide with my saddle fitter coming so I could definitely be within the 5 day trial period. Would use again.
Reply from The Saddle Bank 1 day ago
Hi Charlotte,
Thank you so much for your wonderful review.
We’re delighted to hear that you were able to find a good choice of saddles in the particular brand you needed for your horse. It’s also fantastic to know that booking a specific delivery day made it easier to coordinate with your saddle fitter and make full use of the five-day trial period.
Making the process as simple and hassle free as possible is exactly what we aim for, especially when finding the right fit can be a little more challenging.
Thank you again for your kind feedback and support. We’re so pleased you would use The Saddle Bank again and look forward to helping you in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you were able to find a good choice of saddles in the particular brand you needed for your horse. It’s also fantastic to know that booking a specific delivery day made it easier to coordinate with your saddle fitter and make full use of the five-day trial period.
Making the process as simple and hassle free as possible is exactly what we aim for, especially when finding the right fit can be a little more challenging.
Thank you again for your kind feedback and support. We’re so pleased you would use The Saddle Bank again and look forward to helping you in the future!
Best Wishes,
The Saddle Bank Team
Bar purchase
Excellent service, i am from Canada and bought a saddle a few years ago and a different size bar for my saddle recently. Both time i received my purchase intact and within one week. Amaising !
Reply from The Saddle Bank 1 day ago
Hi Danielle,
Thank you so much for your wonderful review.
We’re delighted to hear that you’ve had such positive experiences with The Saddle Bank, all the way from Canada! It’s fantastic to know that both your saddle purchase a few years ago and your recent replacement bar arrived safely, in perfect condition, and within a week.
Providing reliable service and fast international delivery is something we work hard to achieve, so it’s wonderful to hear that we’ve been able to meet your expectations on both occasions.
Thank you again for your kind words and continued support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you’ve had such positive experiences with The Saddle Bank, all the way from Canada! It’s fantastic to know that both your saddle purchase a few years ago and your recent replacement bar arrived safely, in perfect condition, and within a week.
Providing reliable service and fast international delivery is something we work hard to achieve, so it’s wonderful to hear that we’ve been able to meet your expectations on both occasions.
Thank you again for your kind words and continued support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Excellent helpful service
I had a jump saddle with Saddlebank for a commission sale. They were kind enough to allow me to take an outright price on this so i could part exchange for a dressage saddle they held. Just after receiving the saddle my horse developed a minor veterinary issue and they also extended the trial period so I had time to rearrange my saddler when he could be ridden. I am so happy with the saddle which is in great condition and fits us both!!!
Reply from The Saddle Bank 1 day ago
Hi Alicia,
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with both selling and buying through The Saddle Bank. It’s fantastic to know that we could help you switch from your jump saddle to the dressage saddle you wanted by offering an outright purchase, making the whole process as straightforward as possible.
We were also more than happy to extend your trial period while your horse recovered, giving you the time you needed to have your saddler assess the fit. We’re thrilled to hear that you’re so happy with your new saddle and that it’s a great fit for both you and your horse.
Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with both selling and buying through The Saddle Bank. It’s fantastic to know that we could help you switch from your jump saddle to the dressage saddle you wanted by offering an outright purchase, making the whole process as straightforward as possible.
We were also more than happy to extend your trial period while your horse recovered, giving you the time you needed to have your saddler assess the fit. We’re thrilled to hear that you’re so happy with your new saddle and that it’s a great fit for both you and your horse.
Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Pony saddle
I have recently used the saddle bank for the first time. I had a pony on trial and on buying him the saddle had to go back. I wanted exactly the same saddle and found several in the saddle bank. Went for an ex demo which was in immaculate condition with tags still on! I am fairly local so picked it up, the service is easy to use and I’d recommend it.
Reply from The Saddle Bank 1 day ago
Hi Katie,
Thank you so much for your wonderful review.
We’re delighted to hear that your first experience with The Saddle Bank was such a positive one. It’s fantastic that you were able to find the exact same saddle you needed for your new pony, and even better that the ex-demo saddle arrived in immaculate condition with the tags still on.
We’re also pleased that collecting your saddle locally was convenient and that you found the whole process easy to use. Helping riders find the right saddle quickly and with confidence is exactly what we strive for.
Thank you again for your recommendation and support. We wish you many happy rides with your new pony and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that your first experience with The Saddle Bank was such a positive one. It’s fantastic that you were able to find the exact same saddle you needed for your new pony, and even better that the ex-demo saddle arrived in immaculate condition with the tags still on.
We’re also pleased that collecting your saddle locally was convenient and that you found the whole process easy to use. Helping riders find the right saddle quickly and with confidence is exactly what we strive for.
Thank you again for your recommendation and support. We wish you many happy rides with your new pony and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Saddle purchase
Really lovely saddle, better condition than I expected for price so very good value and excellent service with the peace of mind that could return if not right. Would definitely recommend/ use again
Reply from The Saddle Bank 1 day ago
Hi Alisa,
Thank you so much for your wonderful review.
We’re delighted to hear that you’re so pleased with your saddle and that it exceeded your expectations for both condition and value. It’s fantastic to know that our trial service gave you the peace of mind to buy with confidence, knowing you could return it if it wasn’t quite right.
Providing high-quality saddles, excellent service and a straightforward buying experience is exactly what we strive for, so your kind feedback means a great deal to us.
Thank you again for your recommendation and support. We’re so pleased you would use The Saddle Bank again, and we look forward to helping you in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you’re so pleased with your saddle and that it exceeded your expectations for both condition and value. It’s fantastic to know that our trial service gave you the peace of mind to buy with confidence, knowing you could return it if it wasn’t quite right.
Providing high-quality saddles, excellent service and a straightforward buying experience is exactly what we strive for, so your kind feedback means a great deal to us.
Thank you again for your recommendation and support. We’re so pleased you would use The Saddle Bank again, and we look forward to helping you in the future!
Best Wishes,
The Saddle Bank Team
Superb service yet again 🤩
This is the second saddle that I have bought from The Saddle Bank, and once more I am delighted with the service provided, the quality of the goods and the price. The photos on the website are very accurate and helpful in deciding which item to buy, especially when considering a used saddle. I contacted the company with a request and the lady on the other end of the line was helpful and friendly. Delivery occurred exactly when they said, and the saddle was well protected in transit. The Saddle Bank will always be my choice when looking for a saddle - no question about it! 🤩
Reply from The Saddle Bank 1 day ago
Hi Elizabeth,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you chose The Saddle Bank again and that we were able to provide another great experience. It’s fantastic to know that you were pleased with the quality and value of your saddle, and that our website photos gave you the confidence to buy a used saddle knowing it would arrive exactly as expected.
We’re also so pleased that our team could help with your enquiry, and that your saddle arrived on time and well protected. Providing friendly advice, accurate descriptions and a reliable service from start to finish is exactly what we strive for.
Hearing that The Saddle Bank will always be your first choice when looking for a saddle really does mean the world to us. Thank you for your continued support and recommendation, we look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you chose The Saddle Bank again and that we were able to provide another great experience. It’s fantastic to know that you were pleased with the quality and value of your saddle, and that our website photos gave you the confidence to buy a used saddle knowing it would arrive exactly as expected.
We’re also so pleased that our team could help with your enquiry, and that your saddle arrived on time and well protected. Providing friendly advice, accurate descriptions and a reliable service from start to finish is exactly what we strive for.
Hearing that The Saddle Bank will always be your first choice when looking for a saddle really does mean the world to us. Thank you for your continued support and recommendation, we look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
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