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The Saddle Bank Reviews

2,175 Company Reviews

Sarah Bates's avatar

Sarah Bates

26 Oct 2025

Very good....
Very good.
jane's avatar

jane

26 Oct 2025

fairfax jump
Lovely saddle. Good price. Can't fault Saddlebank. Unfortunately the Ups delivery service to the south of France is awfull!
Aleisha Hillier-Davies's avatar

Aleisha Hillier-Davies

24 Oct 2025

Amazing company
Absolutely love everything about this company,
Janie Rorison's avatar

Janie Rorison

24 Oct 2025

Excellent
Service was excellent thank you janie
Jill Tweed's avatar

Jill Tweed

23 Oct 2025

GFS premier girth
Excellent. Fast delivery.
Great product
Julie's avatar

Julie

23 Oct 2025

Absolutely first class service. I have bought and ...
Absolutely first class service. I have bought and sold saddles through the Saddle Bank and highly recommend.
Yvonne Bemrose's avatar

Yvonne Bemrose

23 Oct 2025

Saddle trials
So greatful to this service. I’ve recently had quite a few on trial but not yet found the right one unfortunately
Louise stall man's avatar

Louise stall man

21 Oct 2025

Thank you for a smooth service, excellent customer...
Thank you for a smooth service, excellent customer service assurance
Ann Ledger's avatar

Ann Ledger

21 Oct 2025

What a Great service!
Very helpful experienced staff who were able to assist in sourcing exactly what6 I needed. Horse and ricer now sitting comfortably.
Dianne Kenney's avatar

Dianne Kenney

20 Oct 2025

Black Country Dressage
The staff at Saddlebank made it possible for my new saddle to be delivered next working day. The saddle fitted beautifully. Thank you for your prompt and efficient service.
Paula Smith's avatar

Paula Smith

18 Oct 2025

Bought a John Whittaker jump saddle
The saddle was a 'used' one but is in very good condition. I had to order a wider gullet and this was posted quite quickly. The saddle is taking a while to get used to but I think it is going to be just fine
Corienna Moon's avatar

Corienna Moon

16 Oct 2025

Easy to talk to and order and unfortunately return...
Easy to talk to and order and unfortunately return. Definitely would use again.
Molly Boxall's avatar

Molly Boxall

16 Oct 2025

10/10
great so lovely love the personal touch of the letter
Rachael Cantell's avatar

Rachael Cantell

15 Oct 2025

Quick delivery and lovely saddle
Excellent service, lovely saddle, fits my horse well.
Carol Giles's avatar

Carol Giles

14 Oct 2025

Such a Stress Free Process
I sold my saddle to Saddlebank and the process was so straightforward. Kate provided me with an immediate quote and sent your 'what next' instructions which were very clear and easy to follow.
Your quote was only slightly less than I was expecting to have to agree for a quick sale on the open market and that was a small price to pay to avoid the worry and stress of an unknown person trialling and potentially damaging my saddle - or even making off with it! .

Communication from Ellie, Amy and The Saddlebank Team was excellent, ditto with DPD who collected on a day selected by me. The agreed price was paid into my bank on the same day my saddle arrived with Saddlebank.

I wouldn't hesitate to recommend you.
Lucie's avatar

Lucie

13 Oct 2025

What would we do without The Saddle Bank!
I am so pleased that I purchased my new saddle through The Saddle Bank. Brilliant service, friendly team and very quick delivery. I will always recommend purchasing a saddle through The Saddle Bank. The saddle arrived in better condition than I expected, and with a lovely golden envelope with all I needed to know in there which was a lovely touch! I felt I was in safe hands through the whole process.
Aleisha Hillier-Davies's avatar

Aleisha Hillier-Davies

13 Oct 2025

Dressage Saddle
Amazing helpful service yet again, answered all my questions efficiently enabling me to purchase quickly. Super fast next day delivery.
Aleisha Hillier-Davies's avatar

Aleisha Hillier-Davies

13 Oct 2025

Dressage Saddle
Amazing helpful service yet again, answered all my questions efficiently enabling me to purchase quickly. Super fast next day delivery.
Emma Taylor's avatar

Emma Taylor

13 Oct 2025

Brilliant hassle free way to buy and sell a saddle
Ellie and the rest of the team were so helpful and supported me through the process of selling my saddle and trialing out 2 saddles before buying one. Highly recommend them for piece of mind too as each saddle is checked thoroughly so you know you're buying something that doesn't have any issues. They were recommended by my saddle fitter and I can see why.
Jane Green's avatar

Jane Green

11 Oct 2025

Quality issue
I sent the saddle back as had cracking to leather which made saddle not fit for purpose.