The Saddle Bank Reviews
The Saddle Bank has a great variety of saddles and I quickly found what I was looking for at a reasonable price.
It was easier to trust this service (rather than buy from another platform), the trial is fabulous and means that my saddle fitter could come and check fit etc.
The saddle I found needed to have the bar changed - which again was a reasonable price and easy process along with buying the saddle.
The icing on the cake for me was the letter that arrived in the box with the saddle - you are right - Rocky and I will have many adventures in our new saddle - certainly jumping a ditch or 2!
Would totally recommend and would use The Saddle Bank as and when I need a new saddle or to add a dressage saddle to my collection - thank you :-)
Received my purchased saddle shortly after purchase - always great customer service !
Reply from The Saddle Bank 5 days ago
We’re absolutely delighted to hear that you come back to The Saddle Bank time and time again, and that you feel confident in receiving five star service every time. Making the buying experience smooth, seamless, and enjoyable is exactly what we aim for.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 5 days ago
We’re delighted to hear you found it easy to order and appreciated the trial period. It’s wonderful to know our customer service supported you throughout the process.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 5 days ago
We’re delighted to hear that extending your trial to try another saddle made the process smooth and stress-free for you. We always aim to be as flexible and helpful as possible, so it’s lovely to know that made a difference.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 5 days ago
We’re delighted to hear that following a recommendation, your buying experience was easy and that the adverts were accurate. It’s wonderful to know you’re super happy and would absolutely use The Saddle Bank again for future purchases and sales.
Best Wishes,
The Saddle Bank Team
Online firm and photos was easy to navigate
Reply from The Saddle Bank 1 week ago
We’re delighted to hear you found the service easy and efficient, with a good price and a straightforward online form and photo process. It’s great to know everything was simple to navigate.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 week ago
We’re delighted to hear your saddle was delivered on time and arrived in such great condition. It’s lovely to know you’re happy with it.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 week ago
We’re delighted to hear you received great customer service over the phone and that your order arrived quickly. It’s lovely to know you had such a positive experience.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 week ago
We’re really pleased to hear our team could help with a tricky pony to saddle and make the process easier, including swapping gullet bars without hassle. Providing good, supportive service is really important to us, and we’re glad you felt it was worth it.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 week ago
We’re really pleased to hear our team could help with a tricky pony to saddle and make the process easier, including swapping gullet bars without hassle. Providing good, supportive service is really important to us, and we’re glad you felt it was worth it.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 1 week ago
We’re delighted to hear you found the saddle selection, delivery, and trial instructions clear and straightforward. Although the saddle wasn’t the right fit, it’s great to know the return and same-day refund were smooth and hassle-free. Thank you for the recommendation.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 2 weeks ago
We’re delighted to hear you enjoyed the reassurance our trial service offers. It’s great to know you found the experience so positive.
Best Wishes,
The Saddle Bank Team
Reply from The Saddle Bank 2 weeks ago
We’re thrilled to hear you found the process simple, safe, and professional, with clear communication and fast payment. It’s lovely to know you had such a positive experience.
Best Wishes,
The Saddle Bank Team
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