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Rebecca Fitzpatrick

1 Mar 2025

Good helpful service

When I phoned with a query the member of staff was helpful and allayed my concerns. The saddle arrived on the correct day, packed well. I had included the bar change which I didn’t actually need so they rang to check and then processed a refund straight away. I couldn’t be happier with the service.

Reply from The Saddle Bank 4 days ago

Thank you for your wonderful review! We're so happy to hear that our team was able to help address your concerns and that the saddle arrived on time and well-packed. It's great that we could quickly assist with the bar change and refund as well.
Your satisfaction is our priority, and we truly appreciate your kind words.
We look forward to helping you again in the future!
Best Wishes
The Saddle Bank Team