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Lisa Morgan-Lang

28 Mar 2025

Great saddle & top quality customer service

When I was in a position to upgrade my horse's saddle, I chose to buy from a Company, rather than a private seller for the assurance of saddles being checked. The Saddle Bank's website was easy to use. The 5-day trial option was great and easy to set up. When there was a hiccup with the new saddle, the customer service was superb, proving I'd made the right decision to buy from a company that prides itself on quality and good reputation. Thank you Saddle Bank for a beautiful saddle.

Reply from The Saddle Bank 1 month ago

Thank you so much for your kind and detailed review! We're so pleased to hear that you felt confident buying through us and that the trial option and website made the process smooth. We're especially glad our team could step in and support you when there was a hiccup — it’s exactly what we’re here for. Enjoy your beautiful new saddle, and thank you again for putting your trust in The Saddle Bank! 😊🐴
Best Wishes
The Saddle Bank Team