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Superb
Bought a used saddle and it’s condition is like brand new, arrived the next day and 5 days trial meant we could try it properly, really helpful staff too.
Love the massive selection of saddles.
The filter system in their site doesn’t work properly on my iPad, it works a bit on my iPhone 12, just a shame as it means when buying saddles I search on other sites first.
To get around this I usually email them to send me a link to what I’m looking for or I use google search (Saddle bank, Amerigo dressage) and that works.
Love the massive selection of saddles.
The filter system in their site doesn’t work properly on my iPad, it works a bit on my iPhone 12, just a shame as it means when buying saddles I search on other sites first.
To get around this I usually email them to send me a link to what I’m looking for or I use google search (Saddle bank, Amerigo dressage) and that works.
Reply from The Saddle Bank 1 month ago
Thank you so much for your lovely review! We're delighted to hear that your saddle arrived quickly and in excellent condition, and that the trial period and our team were helpful throughout your experience. We're also thrilled you enjoy our wide selection.
We really appreciate your honest feedback about the website filters. We're sorry to hear they've been a bit tricky to use on your iPad. Our tech team is aware of this and is working on improving the site’s mobile compatibility to make browsing smoother on all devices. In the meantime, we're so glad you’ve found workarounds like emailing us, and we’re always happy to help that way.
Thanks again for choosing The Saddle Bank, and for taking the time to share your thoughts — it really helps us improve.
Best Wishes
The Saddle Bank
We really appreciate your honest feedback about the website filters. We're sorry to hear they've been a bit tricky to use on your iPad. Our tech team is aware of this and is working on improving the site’s mobile compatibility to make browsing smoother on all devices. In the meantime, we're so glad you’ve found workarounds like emailing us, and we’re always happy to help that way.
Thanks again for choosing The Saddle Bank, and for taking the time to share your thoughts — it really helps us improve.
Best Wishes
The Saddle Bank
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