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Excellent service
I recently purchased a new saddle from the saddle bank and I have to say their customer service is second to none. I was contacted by Ade after I tried to arrange a Saturday delivery and he advised me to arrange delivery on the Thursday before in case there were any issues with the courier. My saddler was booked for the Monday and he explained that if there were any issues the courier would try to deliver again on the Monday which would risk me losing my saddler booking. They were happy to allow me a couple of extra days trial due to this. The saddle turned up as promised with a very lovely letter which made it feel personal to me. I am very happy with the saddle and will be recommending the saddle bank to all my friends, thank you
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