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A good saddle.
The saddle arrived the next day after ordering it very impressive. But I did order a saddle cover to go with the saddle and that was not in the box. I am going to have to chase them up which was slightly disappointing.
Reply from The Saddle Bank 1 month ago
Hi Hester,
Thank you so much for your review.
We’re delighted to hear that your saddle arrived the very next day and that you were pleased with the service overall.
We’re sorry to hear that your saddle cover was missing from the delivery, and we completely understand how disappointing that must have been. If you haven’t already been in touch, our team would be more than happy to look into this for you and get it resolved as quickly as possible.
Thank you for bringing this to our attention, and we appreciate your feedback as it helps us continue to improve our service.
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that your saddle arrived the very next day and that you were pleased with the service overall.
We’re sorry to hear that your saddle cover was missing from the delivery, and we completely understand how disappointing that must have been. If you haven’t already been in touch, our team would be more than happy to look into this for you and get it resolved as quickly as possible.
Thank you for bringing this to our attention, and we appreciate your feedback as it helps us continue to improve our service.
Best Wishes,
The Saddle Bank Team
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