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Excellent helpful service
I had a jump saddle with Saddlebank for a commission sale. They were kind enough to allow me to take an outright price on this so i could part exchange for a dressage saddle they held. Just after receiving the saddle my horse developed a minor veterinary issue and they also extended the trial period so I had time to rearrange my saddler when he could be ridden. I am so happy with the saddle which is in great condition and fits us both!!!
Reply from The Saddle Bank 1 month ago
Hi Alicia,
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with both selling and buying through The Saddle Bank. It’s fantastic to know that we could help you switch from your jump saddle to the dressage saddle you wanted by offering an outright purchase, making the whole process as straightforward as possible.
We were also more than happy to extend your trial period while your horse recovered, giving you the time you needed to have your saddler assess the fit. We’re thrilled to hear that you’re so happy with your new saddle and that it’s a great fit for both you and your horse.
Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with both selling and buying through The Saddle Bank. It’s fantastic to know that we could help you switch from your jump saddle to the dressage saddle you wanted by offering an outright purchase, making the whole process as straightforward as possible.
We were also more than happy to extend your trial period while your horse recovered, giving you the time you needed to have your saddler assess the fit. We’re thrilled to hear that you’re so happy with your new saddle and that it’s a great fit for both you and your horse.
Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
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