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Excellent!
Just to say the service is and has always been excellent. I have purchased 3 saddles now from The Saddle Bank. The last one which was recently, the saddle arrived on time, but my horse the day before sustained an injury. The Saddle Bank were very understanding and agreed to extend the trial period. The result being, back on board and the saddle fits well!
Reply from The Saddle Bank 3 weeks ago
Hi Julie,
Thank you so much for your lovely review and for choosing The Saddle Bank for your saddles time and time again!
We're delighted to hear that you've consistently received excellent service from us. We understand that unexpected things can happen during a trial, so we're always happy to help where we can. We're pleased we could extend your trial while your horse recovered, giving you the opportunity to properly assess the saddle once you were back on board.
Most importantly, it's fantastic to hear that your horse is doing well and the saddle fits! We wish you both many happy rides together.
Best Wishes,
The Saddle Bank Team
Thank you so much for your lovely review and for choosing The Saddle Bank for your saddles time and time again!
We're delighted to hear that you've consistently received excellent service from us. We understand that unexpected things can happen during a trial, so we're always happy to help where we can. We're pleased we could extend your trial while your horse recovered, giving you the opportunity to properly assess the saddle once you were back on board.
Most importantly, it's fantastic to hear that your horse is doing well and the saddle fits! We wish you both many happy rides together.
Best Wishes,
The Saddle Bank Team
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