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Jenny Dunn

13 Aug 2026

Excellent Service

Very thoughtful personal service. No hassle from start to finish, part-ex my saddle for an Ideal event, really pleased with the saddle. My saddle was checked and the money put in my bank timely. Highly recommend this company to deal with, excellent customer service, really good range of saddles to choose from, delivery is next day and packaged really well.

Reply from The Saddle Bank 1 week ago

Hi Jenny,

Thank you so much for your wonderful review!

We're delighted to hear that you had such a positive experience with our part-exchange service and that you're so pleased with your Ideal Event saddle. It's great to know that everything felt thoughtful, straightforward and hassle-free from start to finish.

We're also pleased that your saddle was checked promptly, payment was processed quickly, and that you were happy with the range of saddles, next-day delivery and secure packaging.

Thank you for your kind recommendation and for choosing The Saddle Bank. We really appreciate your support and hope to help you again in the future!

Best Wishes,
The Saddle Bank Team