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Great service
I recently bought a saddle. I couldn’t get my saddle fitter until after the trial period. It was quite stressful coordinating me being at home for delivery and also getting my fitter out. Saddle bank were very understanding and held the saddle for me for a period of time and also extended my trial period which was very useful.
Reply from The Saddle Bank 1 week ago
Hi Catherine,
Thank you so much for your lovely review!
We completely understand how stressful it can be trying to coordinate delivery with your saddle fitter's availability, so we're really pleased we could make things a little easier for you.
It's great to hear that holding the saddle and extending your trial period gave you the extra flexibility you needed to have the saddle properly assessed before making your decision.
Thank you for choosing The Saddle Bank. We really appreciate your kind words and hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your lovely review!
We completely understand how stressful it can be trying to coordinate delivery with your saddle fitter's availability, so we're really pleased we could make things a little easier for you.
It's great to hear that holding the saddle and extending your trial period gave you the extra flexibility you needed to have the saddle properly assessed before making your decision.
Thank you for choosing The Saddle Bank. We really appreciate your kind words and hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
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