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Amazing customer service
Tameka answered my 100 questions with detail, thoughtfulness and endless patience. It made me feel so much more confident about buying a saddle online from halfway around the world. The saddles I took on trial were in perfect shape, and when a delivery didn’t work out with my scheduled saddle fitting I was able to extend my trial without issue. My horse has been impossible to fit with saddles available locally to me in the US and I was finally able to find him a saddle that he likes and I do too. The price was also very affordable and shipping was insanely fast!!
Reply from The Saddle Bank 1 week ago
Hi Diana,
Thank you so much for your incredible review!
We're absolutely delighted to hear how much Tameka was able to help throughout your saddle search. We'll be sure to pass your lovely comments on to her—she'll be thrilled to know that her patience, detail and support helped give you confidence buying from overseas.
It's fantastic to hear that the trial saddles arrived in perfect condition, that we could extend your trial when the delivery timing didn't quite work with your saddle fitter, and most importantly, that you finally found a saddle that both you and your horse are happy with.
We're also so pleased you found the pricing affordable and the shipping impressively fast. Thank you for trusting The Saddle Bank from all the way over in the US—we really appreciate your support and wish you and your horse many happy rides together!
Best Wishes,
The Saddle Bank Team
Thank you so much for your incredible review!
We're absolutely delighted to hear how much Tameka was able to help throughout your saddle search. We'll be sure to pass your lovely comments on to her—she'll be thrilled to know that her patience, detail and support helped give you confidence buying from overseas.
It's fantastic to hear that the trial saddles arrived in perfect condition, that we could extend your trial when the delivery timing didn't quite work with your saddle fitter, and most importantly, that you finally found a saddle that both you and your horse are happy with.
We're also so pleased you found the pricing affordable and the shipping impressively fast. Thank you for trusting The Saddle Bank from all the way over in the US—we really appreciate your support and wish you and your horse many happy rides together!
Best Wishes,
The Saddle Bank Team
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