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Jade Smith

7 Oct 2026

Bought a saddle and traded mine in

I have found the saddle bank to be brilliant. Any query I had was answered with such professionalism, knowledge and overall good customer service. I had seen a saddle that i really liked, unfortunately it was out on trial. I emailed that saddle bank and they advised me of other saddles what were available and also told me to sign up for alerts for it the saddle came back in to store. I did this and I was super lucky it came back off trial and I was alerted to which I was fortunate enough to have trialed the saddle and kept it. I was then lumbered with 3 saddles which i did not need. I uploaded my saddle to their site and was given a quote, my saddle was packaged off and within 48 hours of inspection the money was in my bank which helped pay for the one I’d just bought. The saddle bank will have a returning customer, I was very impressed with the whole service from start to finish.
Thank you saddle bank.