Sophie Cragg, 14 minutes ago

Fast, simple & easy!

Couldn’t fault the saddle selling process. Communication was excellent and it really took the stress out of selling. Fast payment too. Would use again!

Lisa Harris, 15 minutes ago

Kent and masters GP

Bought a second saddle this week after such good service purchasing a dressage saddle earlier in the month. Exactly as described and a super easy process. 😊

Lisa Harris, 15 minutes ago

Kent and masters GP

Bought a second saddle this week after such good service purchasing a dressage saddle earlier in the month. Exactly as described and a super easy process. 😊

Alysha Forbes, 1 hour ago

Quick and easy sale of saddle

I was sceptical of sending off my saddle at first, as most would be sending something of value without the payment before hand. But I am so glad I did, from the moment I had an offer to buy my saddle, too the payment in my bank was little over a week. No hassle, no messing, straight toward. Would definitely do it again!

Sam Thomas, 2 hours ago

Excellent service. Again!

Second time I’ve sold through the saddle bank and it was super easy, hassle free and a pleasure to deal with. Would highly recommend

Charlotte Willmott, 21 hours ago

Outstanding

Ordered a saddle, sadly saddler couldn’t come in the 5 day trial period (my fault!) unfortunately the saddle was slightly too long for my horse. Had the saddle 10 days, rung customer services and asked to swap the saddle for another, DPD picked up the first saddle the next day and once returned the second one was sent and received extremely quickly. Absolutely refreshing service, no battles or getting sent round in circles, cannot fault any part of the team. Have since recommended the company to others at the yard and they’ve had a faultless experience with the company too. A breath of fresh air! Also bought a girth and again, straightforward and hassle free. Would recommend 10 times over

Sophie Phillips, 22 hours ago

Super

Prompt efficient and easy

Lisa Harris, 1 day ago

Multiple saddle purchases

I have purchased multiple saddles from the saddle bank, having also sold one saddle and utilised the buy back service on another when my mare charged shape. Every time the service has been brilliant, so easy to deal with and lovely, helpful staff.

Christina, 2 days ago

I am really unimpressed. I entered my shipping add...

I am really unimpressed. I entered my shipping address which is different to my billing address. Your computer system defaulted both to my billing address which resulted in this saddle landing in customs in Dublin instead of Northern Ireland which cost me €330. When I went to return the saddle to you your website wouldn't work to take my return and I had to arrange it by email. I am extremely mad over the whole transaction. Your website is at fault and I would like a refund of the €330 customs :(

Helen Briggs, 3 days ago

Sold Direct

Saddle bank bought my saddle direct after I lost my horse , they were brilliant throughout the process and would highly recommend