Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
United Kingdom:
- Standard (Accessory orders orders over £50): FREE; 2-5 working days
- Standard (Accessory orders orders under £50): £4.95; 2-5 working days
- Express (Accessory orders orders over £50): £4.95; 1-2 working days
- Express (Accessory orders orders under £50): £6.95; 1-2 working days
- By 1pm (Accessory orders orders over £50): £6.95; next working day before 1pm
- By 1pm (Accessory orders orders under £50): £9.95; next working day before 1pm
- Saturday (Accessory orders orders over £50): £9.95; next Saturday
- Saturday (Accessory orders orders under £50): £12.95; next Saturday
Rest of World:
- Europe: £17.95*; 3-7 day delivery
- USA & Canada: £29.95*; 3-7 day delivery
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
Purchase and sale
The crew at the saddlebank could not of been more helpful, quickly and efficiently answering all my
First class saddle sale service
Deep joy all round. No hassle, no excruciating exchanges with weirdo's on soclal media. Why on earth
Great for tack too!
Hadn't realised until I got a voucher card, that the Saddle Bank do other products as well as saddle
Saddle
Excellent Service thank you
Saddle
Excellent Service thank you
Great saddle
Great saddle and great customer service. Really helpful
Customer service
Great company to deal with. Very helpful, straight forward to deal, 5 day trial works seamlessly. H
Excellent
Amazing customer service and smooth transactions, happy customer!
Fast, efficient, simple process - recommend to anyone selling a saddle
I had a hardly used Albion saddle to sell as it no longer fitted my pony after rehab. I contacted th
Straightforward sale!
Great experience selling my saddle via the saddle bank. Clear instructions on uploading info and pho
Excellent service. Quick delivery....
Excellent service. Quick delivery.
Excellent service
I recently purchased a new saddle from the saddle bank and I have to say their customer service is s
Saddle sale
I recently sold my saddle to The Saddle Bank. I found the whole experience simple and efficient. I
Fabulous service and saddle
I have used the saddle bank in the past for both selling and buying/trialing. They are always extre
Wintec pro stock saddle
Efficient and friendly - very easy and straight forward to deal with. Love my new saddle and would h
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FAQs1 tree planted for every saddle sold
Sustainability is really important to us at The Saddle Bank.
We plant a tree for every saddle sold!
