Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products
| Country/Region | Cost | Estimated Delivery Time |
|---|---|---|
| United Kingdom | £4.95 | 2 - 3 day delivery |
| Europe | £17.95* | 3 - 7 day delivery |
| USA & Canada | £29.95* | 3 - 7 day delivery |
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
Excellent service
Great service - excellent communications, friendly and efficient. Would definitely recommend.
FABULOUS SERVICE.
The ordering process was easy. An hour after I ordered I recieved a phone call checking the gull
Amazing!!
Great choice of saddles, it arrived so quickly with loads of information to help make sure it’s th
Super helpful
Quick responses to emails, I had lots of questions about the saddle as well as accessories and I alw
Great Quality and Easy Process
I was very impressed with how quickly my new saddle arrived, its packaging was excellent too, the pr
Excellent service
Item as described and delivered promptly
Super helfpul
First time I got a saddle through here. The Team were incredibly helpful and they even changed the s
Good service
Quick delivery and helpful customer service.
Good service
Quick delivery and helpful customer service.
Happy customer
I was very impressed with the service the saddle bank gives. The saddle arrived in the morning, and
Bates saddle
Great service, saddle as described, really pleased with it . Would certainly recommend, such an easy
Great choices and phenomenal customer service
I don’t think there are enough words it space to share how pleased I am with my experience at the
Extremely helpful
I tried multiple saddles on my trial and the staff were very accommodating for my to swap from on to
Arena & JW Overton trial
Had just the saddles I wanted they arrived on time for appt with my saddle fitter. Purchased one and
Saddle sale
The whole experience was excellent and efficient. Easy to complete details and quick reply. Top cash
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FAQs1 tree planted for every saddle sold
Sustainability is really important to us at The Saddle Bank.
We plant a tree for every saddle sold!