Sue, 1 day ago

Just Brilliant

Great company. They did everything with such speed, sending emails to keep me informed. Offered a very good price for my saddle, arranged collection and paid me all within a week. Excellent service.

Cathy, 1 day ago

Brilliant

Amazing couldn’t have asked for better x

Stacey Bosley, 1 day ago

Excellent service, excellent saddle!

We are over the moon with our second hand Bates saddle purchased from The Saddle Bank. It is in excellent condition and exactly as described. Emmie was very accommodating as we asked, due to extenuating circumstances, if we could extend the 5 day trial period due to not being able to try the saddle as the weather was just too hot for riding! Happy customer and even more happy horse and jockey! Highly recommend!

Sue Shore, 3 days ago

At last a saddle that fits

My journey started with a Stubben, stupid as didn’t like it but I needed something. Because I didn’t like it I bought a Wintec 500, but could see that didn’t fit. By now I had a date for the saddle fitter. Got confirmation neither suited the mare (only long reined) but gave a couple of suggestions. Mare is going off to be restarted, so had to act quickly & as luck would have it one came up which I dropped off to trainer. Guess what didn’t fit & nothing could be altered on the K&M to make it fit. This saddle fitter gave some suggestions & then sent a link for 3 with The Saddle Bank. Of course it was the most expensive of the 3. It arrived on Saturday as promised delivered to trainer Sunday & saddle fitter gave the all clear Monday. And not one alteration needed. The saddle is in good condition & fits her well. I have yet to try it out but I’m not concerned about me at this point. What made it so much harder my mare is croup high. Hoping as she is a 5yo TB she might level up a bit. Moto go with someone who has multiple choice & offers a return service. I’m now stuck with 2 saddles & a depleted savings account 😭

Sue Shore, 3 days ago

At last a saddle that fits

My journey started with a Stubben, stupid as didn’t like it but I needed something. Because I didn’t like it I bought a Wintec 500, but could see that didn’t fit. By now I had a date for the saddle fitter. Got confirmation neither suited the mare (only long reined) but gave a couple of suggestions. Mare is going off to be restarted, so had to act quickly & as luck would have it one came up which I dropped off to trainer. Guess what didn’t fit & nothing could be altered on the K&M to make it fit. This saddle fitter gave some suggestions & then sent a link for 3 with The Saddle Bank. Of course it was the most expensive of the 3. It arrived on Saturday as promised delivered to trainer Sunday & saddle fitter gave the all clear Monday. And not one alteration needed. The saddle is in good condition & fits her well. I have yet to try it out but I’m not concerned about me at this point. What made it so much harder my mare is croup high. Hoping as she is a 5yo TB she might level up a bit. Moto go with someone who has multiple choice & offers a return service. I’m now stuck with 2 saddles & a depleted savings account 😭

Juta Suvcane, 4 days ago

Great

Thank you for my beautiful saddle.

Diana Del Grosso, 4 days ago

Amazing customer service

Tameka answered my 100 questions with detail, thoughtfulness and endless patience. It made me feel so much more confident about buying a saddle online from halfway around the world. The saddles I took on trial were in perfect shape, and when a delivery didn’t work out with my scheduled saddle fitting I was able to extend my trial without issue. My horse has been impossible to fit with saddles available locally to me in the US and I was finally able to find him a saddle that he likes and I do too. The price was also very affordable and shipping was insanely fast!!

Sally Byrom, 4 days ago

Excellent service, easy and efficient...

Excellent service, easy and efficient

Lisa Fell, 5 days ago

Lovely saddle and excellent service and delivery...

Lovely saddle and excellent service and delivery

Catherine Davidson, 6 days ago

Great service

I recently bought a saddle. I couldn’t get my saddle fitter until after the trial period. It was quite stressful coordinating me being at home for delivery and also getting my fitter out. Saddle bank were very understanding and held the saddle for me for a period of time and also extended my trial period which was very useful.