Charles Owen EQX Kylo 2025 Riding Hat Black Gloss/Chrome With Mips

Penelope Duncan, 2 hours ago

Highly Recommend

Great saddle choice. Great customer service .

Julie Pearce, 23 hours ago

Fantastic company to work with

This company made a stressful experience so simple to achieve. I can’t fault their service or communication which was second to none. Thank you so much.

Paula Golby, 3 days ago

Change of saddle

The whole process was very straightforward. The very helpful comparison option on the website made choosing a new saddle very easy. The new saddle arrived on time and exactly as described. The old saddle was collected and I received the money within a few days. I would definitely recommend and will use again if I need a new saddle in future

Paula Golby, 3 days ago

Change of saddle

The whole process was very straightforward. The very helpful comparison option on the website made choosing a new saddle very easy. The new saddle arrived on time and exactly as described. The old saddle was collected and I received the money within a few days. I would definitely recommend and will use again if I need a new saddle in future

Elizabeth Johnson, 3 days ago

Bought and sold saddles via Saddlebank

Excellent friendly service from start to finish, both selling and buying. Very easy to deal with and great price on the new ex demo saddle and likewise great quote on my old saddle.

Ava White, 3 days ago

Selling my saddle

Selling my saddle to the saddle bank was super easy and stress free. They were helpful and kind which made the whole process really easy for myself to do. It was a simple and clear process.

Paula Golby, 3 days ago

Change of saddle

The whole process was very smooth - the very helpful comparison on the website made choosing a new saddle very straightforward. It arrived on time, exactly as described. I’m very happy with it. My old saddle was collected and I received the money within a couple of days. I would definitely recommend and will use again if I need a new saddle in the future

Joanna Williams, 3 days ago

Sold my saddle

I had to sell one of my saddles after sadly losing one of my beautiful horses to colic to enable me to pay towards his cremation and getting his ashes home, after using the saddle bank serval times before of course they was my first choice yet again the service was very quick and hassle free and too price paid,

Lyndsey Barton Barton, 4 days ago

Sold my saddle

Great service fast delivery on new saddle and a quick sale with my old saddle definitely recommend

Sophie Payne, 4 days ago

AVOID SENDING YOUR SADDLE HERE!!

AVOID SENDING YOUR SADDLE HERE! I set a saddle to this company in very good condition. I took before photos and videos before it went, which are dated, as is the cctv footage of DPD picking it up to show that shortly after the videos the saddle was shipped. Following an inspection, the saddle bank did not wish to sell and returned the saddle. When the saddle arrived back, there was significant damage to the leather which I photographed immediately and lodged a complaint with the company. The lack of responsibility taken by the saddle bank is horrendous. I imagine the saddle has been damaged during testing and their only evidence sent to me was cctv footage of it being packed which was grainy and the saddle had its cover on it so could not show the condition whilst being packed. I am shocked that a company handling other people possessions do not take before photos prior to repacking. They have now left me with a damaged saddle which will now have to be discounted if I wish to sell it privately. They have simply washed their hands of responsibility over this. My best guess is that it has been accidentally damaged and they are trying to cover this up by playing ignorant. The box it came back in was completely undamaged which I sent a picture of to the saddle bank so I doubt it was damaged during transit. It is sickening to treat customers in this manner when you have been trusted with expensive and valuable items that people have worked hard to afford.