Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
United Kingdom:
-
Standard (Accessory orders orders over £50): FREE; 2-5 working days
Please be aware that Royal Mail are currently experiencing delays of up to 10 days. Where possible, we recommend upgrading to Express Delivery (DPD) for a faster and more reliable service. - Standard (Accessory orders orders under £50): £4.95; 2-5 working days
- Express (Accessory orders orders over £50): £4.95; 1-2 working days
- Express (Accessory orders orders under £50): £6.95; 1-2 working days
- By 1pm (Accessory orders orders over £50): £6.95; next working day before 1pm
- By 1pm (Accessory orders orders under £50): £9.95; next working day before 1pm
- Saturday (Accessory orders orders over £50): £9.95; next Saturday
- Saturday (Accessory orders orders under £50): £12.95; next Saturday
Rest of World:
- Europe: £17.95*; 3-7 day delivery
- USA & Canada: £29.95*; 3-7 day delivery
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
Cavaletti gullet order
Ordering was easy. I was worried as it had to be delivered to Dubai but it was delivered in about 10
Cavaletti gullet order
Ordering was easy. I was worried as it had to be delivered to Dubai but it was delivered in about 10
Simply the best
Great service for selling and buying. Always my first choice
Excellent speed of delivery, saddle as described, ...
Excellent speed of delivery, saddle as described, would definitely use again
Great customer service
Great customer service
Very happy!
Quick and easy stress free transaction! 3rd Time using saddle bank and would recommend to others!
Wonderful experience
I have recently bought a beautiful saddle and couldn’t be happier. The condition and quality was a
My lovely saddles
I have bought a few saddles off you now and they all have been just perfect. Your staff are very hel
Amazing
I was not able to get a free trial, so I had quite a lot of questions about the saddles, but Saddle
Excellent service
I was looking to buy a new saddle but had no idea what make/model to get so I completed the personal
Saddlebank are friendly and professional
I love how personal it feels, the gold envelope with a personalised letter is a cute touch. The sad
Grateful
I have an Exmoor pony with a back like a coffee table.Ihave tried so hard to find a saddle to fit bo
Saddle dispatch
Excellent service, can recommend.
Selling saddle
I was really pleased with the quote I received for my saddle. Collection was arranged for me from my
Fantastic service
I made the decision to sell a saddle and the Saddle bank made it completely stress free, the form wa
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FAQs1 tree planted for every saddle sold
Sustainability is really important to us at The Saddle Bank.
We plant a tree for every saddle sold!
