Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
United Kingdom:
-
Standard (Accessory orders orders over £50): FREE; 2-5 working days
Please be aware that Royal Mail are currently experiencing delays of up to 10 days. Where possible, we recommend upgrading to Express Delivery (DPD) for a faster and more reliable service. - Standard (Accessory orders orders under £50): £4.95; 2-5 working days
- Express (Accessory orders orders over £50): £4.95; 1-2 working days
- Express (Accessory orders orders under £50): £6.95; 1-2 working days
- By 1pm (Accessory orders orders over £50): £6.95; next working day before 1pm
- By 1pm (Accessory orders orders under £50): £9.95; next working day before 1pm
- Saturday (Accessory orders orders over £50): £9.95; next Saturday
- Saturday (Accessory orders orders under £50): £12.95; next Saturday
Rest of World:
- Europe: £17.95*; 3-7 day delivery
- USA & Canada: £29.95*; 3-7 day delivery
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
Great service
A good selection online, prompt delivery and reasonable prices
Sold saddles
I sold 2 saddles direct to The Saddle Bank. Got a good price for both saddles. Postage was paid and
The personalised letter on receipt of the saddle w...
The personalised letter on receipt of the saddle was an exceptional one. The quality of the saddle
Sold saddle
Simply the easiest process ever, step by step instructions to get a quote from The Saddle Bank and t
Amazing saddle
I have got a new 4 year old Connie Oscar and he was not easy to fit a saddle and I had to try 3 sadd
Excellent
We sold our saddle - very quick and easy - emailed with price within 24 hours - quick pick up time f
Buy my Saddle
Saddle Bank made the whole process of buying my saddle so easy. All very straightforward, kept me u
easy!
Very quick easy sale of saddle, taking out all the waiting so I was able to afford my new saddle qui
Bought & sold with saddle bank
I bought a saddle for my young mare who I have since sold. I used the buy back scheme as was within
Helpful advice Very easy transaction. Shipped to...
Helpful advice Very easy transaction. Shipped to France.
Super service
Very quick delivery and well packaged item. Exactly what I was looking for, high quality item and co
Very happy with the support from the saddle bank. ...
Very happy with the support from the saddle bank. I have both brought and sold saddles with them has
5 stars 🌟
Everything was made easy for you , and they are so accommodating and helpful Would definitely reco
Such a warm and helpful service!
Since I purchased this from overseas, I had to ask for help with some complicated procedures, but I
Extremely good professional service. Good price, q...
Extremely good professional service. Good price, quick and hassle free service since they organised
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FAQs1 tree planted for every saddle sold
Sustainability is really important to us at The Saddle Bank.
We plant a tree for every saddle sold!
