Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
United Kingdom:
- Standard (Accessory orders orders over £50): FREE; 2-5 working days
- Standard (Accessory orders orders under £50): £4.95; 2-5 working days
- Express (Accessory orders orders over £50): £4.95; 1-2 working days
- Express (Accessory orders orders under £50): £6.95; 1-2 working days
- By 1pm (Accessory orders orders over £50): £6.95; next working day before 1pm
- By 1pm (Accessory orders orders under £50): £9.95; next working day before 1pm
- Saturday (Accessory orders orders over £50): £9.95; next Saturday
- Saturday (Accessory orders orders under £50): £12.95; next Saturday
Rest of World:
- Europe: £17.95*; 3-7 day delivery
- USA & Canada: £29.95*; 3-7 day delivery
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
Excellent service
Everyone from start to finish was absolutely super, a service you don’t usually get these days! S
Recommended by my saddle fitter , saddle found , s...
Recommended by my saddle fitter , saddle found , sent , great saddle and service , bought , easy lea
Excellent service and great px deal
From start to finish I found communication so easy and super quick responses. Did a great offer on m
First time successfully!
I have a 4 year old and wanted a saddle that would change with him, had a look at the wintec 2000 a
Absolutely fantastic
I was recommended to take a look at the website by my saddler after being told my current saddle was
Happy customer:)
The saddle is in really good condition, true to the description :)
Purchase of 2nd hand saddle
Been looking for the saddle I’ve bought in brown but we’re always out on trial . Opted for the b
Amazing service and best deal!
From my saddle quote to purchase of new saddle the service was 💯 and couldn't be more helpful. Q
100% Efficiency!
The Saddle Bank were extremely fast, helpful and efficient during the ordering and delivery proces
Super easy and quick process
My fitter had recommended a different saddle which The Saddle Bank had in stock. I’m a first time
First time buyer
Bought my first saddle from The Saddle Bank, staff very helpful even though I bought it online, quic
Very efficient service I ordered online and saddle...
Very efficient service I ordered online and saddle was here the next dayThank you
Friendly service, good selection of saddles
Always a good selection of saddles. Unfortunately, I have not found the right one yet. I'll keep loo
Excellent
A great service. Sadly too long for the cob but easy to return
Amazing Company
Could not be more impressed with this company. AMAZING customer service, speedy and efficient respon
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Sustainability is really important to us at The Saddle Bank.
We plant a tree for every saddle sold!
