Delivery Information
Here you will find information on delivery charges for all products available via The Saddle Bank.
Please ensure you read and understand the delivery charges.
The Saddle Bank delivery costs include the delivery charge and packaging materials.
We try to keep these costs as low and as competitive as possible whilst still offering a premium service.
Bridles, Stirrups, Leathers, Girths, Gullet Bars, Protection & Maintenance Products Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
United Kingdom:
-
Standard (Accessory orders orders over £50): FREE; 2-5 working days
Please be aware that Royal Mail are currently experiencing delays of up to 10 days. Where possible, we recommend upgrading to Express Delivery (DPD) for a faster and more reliable service. - Standard (Accessory orders orders under £50): £4.95; 2-5 working days
- Express (Accessory orders orders over £50): £4.95; 1-2 working days
- Express (Accessory orders orders under £50): £6.95; 1-2 working days
- By 1pm (Accessory orders orders over £50): £6.95; next working day before 1pm
- By 1pm (Accessory orders orders under £50): £9.95; next working day before 1pm
- Saturday (Accessory orders orders over £50): £9.95; next Saturday
- Saturday (Accessory orders orders under £50): £12.95; next Saturday
Rest of World:
- Europe: £17.95*; 3-7 day delivery
- USA & Canada: £29.95*; 3-7 day delivery
* For more than 3 accessory items, an additional £5.00 is required on international orders
Please see below for delivery charges worldwide.
Orders placed before 1:00pm will be dispatched the same day (Monday-Friday)
Saddles are dispatched in brand new double-walled boxes, with bubble wrap to protect the pommel and cantle.
Customs Payments
The Saddle Bank operates on a Delivery Duty Unpaid (DDU) basis. This means as the buyer it is your responsibility to pay for any import duties, taxes and customs which may be necessary to release your order from international customs.
The courier will contact you to advise on the necessary charges and take payment before they delivery the saddle to you.
Post-Brexit, there have been some changes to customs and duty charges for EU customers. Tax and import duty varies from country to country so we advise you to check first with your local tax office to see if any fees will be payable.
If you refuse to pay any duty and customs charges and the parcel is returned to us all shipping charges will deducted from any refund. No refund will be made until the returned parcel has been received by ourselves. Please note that parcels that have been ‘returned to sender’ can take up to 3 months to arrive. The Saddle Bank will not cover any fees which may be incurred to return the parcel which will result in it being destroyed by the customs authorities.
Customs, tax and import payments are an external factor and completely out of our control. By ordering on our website, you are accepting these terms and conditions.
Fairfax world class saddle
The saddle bank has a good choice of saddles and had the size to fit me and my horse. The trial they
super efficient
the only way to try a saddle
You get what you pay for!
I bought my original saddle on a selling site... I had 2 different saddle fitters out which stated t
I couldn’t be happier with my experience selling...
I couldn’t be happier with my experience selling my saddle through The Saddle Bank. From start to
Selling 2 saddles
Would recommend the saddle bank for outright sale of saddles, I found the whole process quick & easy
Easy and quick service
Super quick and easy service, no hidden costs or fees. Lovely people to communicate with too!
Great
Having purchased from the saddle bank previously, and having had a great experience it was only natu
Saddle purchase and sale
I had 2 saddles on trial from the saddle bank. Can't fault the delivery and saddles were as describe
Very good and affective. Sorted out collection of ...
Very good and affective. Sorted out collection of saddle and paid as soon as it arrived. Great proce
Saddle sale
Excellent communication throughout process of selling saddle
I was looking to sale my saddle wanted a quick and...
I was looking to sale my saddle wanted a quick and easy progress and The saddle bank made very easy
Bates Saddle
I recieved my quote very quickly, the service was fantastic and the money from the sale was in my ba
Great customer service, all queries I had were sol...
Great customer service, all queries I had were solved very quickly. I bought a lovely Bates Victri
Fast, simple & easy!
Couldn’t fault the saddle selling process. Communication was excellent and it really took the stre
Kent and masters GP
Bought a second saddle this week after such good service purchasing a dressage saddle earlier in the
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FAQs1 tree planted for every saddle sold
Sustainability is really important to us at The Saddle Bank.
We plant a tree for every saddle sold!
