Black Country Hartley Show - Pony (Freedom GP Tree)

nicola chappell, 1 hour ago

Selling saddle

Brilliant experience from start to finish , the saddle bank arranged collection of my saddle at no extra cost was kept updated on the collection time slot and payment was made into my bank a few days later after they had received the saddle

Danielle Cogmam, 1 hour ago

Great service

Great service helpful And speedy would definitely recommend thank you

Emma Cruickshank, 1 hour ago

Very useful

I’ve sold three saddles via the saddle bank - all have been relatively hassle free. A few things I would change : 1) don’t make it mandatory to type in a figure that you’d accept for the saddle. Each time I’ve been offered just below the figure I’ve put which makes me think the default answer is to lowball the accepted figure even if low already. Removing this would make it fairer for the seller. 2) Be more transparent about when a saddle has sold. When using the commission option I was only told about the sale of the saddle after I chased up. Not when it actually occurred. Not a deal breaker but would have been helpful to know so that I could anticipate the money in advance. Other than that it’s a relatively easy process and a service I will probably use again :)

Alex Stringer, 3 hours ago

5 Star review

Brilliant service and really helpful attentive staff. My saddle came and is immaculate. Happy horse and happy customer :) Thankyou the saddle bank :) :) xxx

Alex Stringer, 3 hours ago

5 Star review

Brilliant service and really helpful attentive staff. My saddle came and is immaculate. Happy horse and happy customer :) Thankyou the saddle bank :) :) xxx

Soren Nielsen, 3 hours ago

Used saddle

I bought used saddle from The Saddle Bank. It is very good and hardly used. It fits the horse very well and I am well pleased with my purchase. The saddle arrived quickly and well packed, ready to use. Thank you

Courtney Davies, 3 hours ago

Amazing!

I bought a lovely saddle from here, have had a few saddles now and always been happy. when it turned up it was in much nicer condition than I initially expected(practically brand new) and it came with the branded matching saddle cover (and sweeties!) the team were super helpful and lovely when I did need to chat to them and I’m really pleased with my saddle. Thank you!

Nina, 3 hours ago

Great Experience

Really pleased with Saddle Bank. I sold two saddles to them directly and they took another two on commission, and the whole process was sleek and hassle-free from start to finish. The team were lovely to deal with: friendly, knowledgeable and straightforward. I'd happily use them again and would recommend them to anyone looking to sell a saddle.

Becky Smith, 3 hours ago

Fantastic experience

The whole process of selling my saddle was so efficient . Jade reached out to me and offered me a fair price and collection was the next day . I was then paid only days later . The communication was really good at each stage of the process . I won’t hesitate to use the saddle bank again .

Jade Smith, 3 hours ago

Bought a saddle and traded mine in

I have found the saddle bank to be brilliant. Any query I had was answered with such professionalism, knowledge and overall good customer service. I had seen a saddle that i really liked, unfortunately it was out on trial. I emailed that saddle bank and they advised me of other saddles what were available and also told me to sign up for alerts for it the saddle came back in to store. I did this and I was super lucky it came back off trial and I was alerted to which I was fortunate enough to have trialed the saddle and kept it. I was then lumbered with 3 saddles which i did not need. I uploaded my saddle to their site and was given a quote, my saddle was packaged off and within 48 hours of inspection the money was in my bank which helped pay for the one I’d just bought. The saddle bank will have a returning customer, I was very impressed with the whole service from start to finish. Thank you saddle bank.