Shan Watling, 9 hours ago

Great experience

Customer service is great, the staff are so helpful and have great knowledge. Easy and quick process in finding the perfect saddle !

Shan Watling, 9 hours ago

Great experience

Customer service is great, the staff are so helpful and have great knowledge. Easy and quick process in finding the perfect saddle !

Nicky baker, 12 hours ago

Honest and Trustworthy

As we all know it’s difficult to get a saddle I ordered a premier event mono saddle knowing I was away on holiday they were able to accomodate me on return dates if required. I initially ordered a saddle but was able to change as saddle was not suitable , phoned up and managed to transfer over funds to new saddle, saddle arrived very quickly and if you need to return they really accommodate. Excellent customer service and would highly recommend thanks nicky and nieve

Kate Williams, 2 days ago

Very understanding

Unfortunately, I had an accident during the trial week. I contacted the saddle bank to say in there will likely be a delay to return my saddle. They were so great and understanding. Otherwise, the delivery, quality of product and service generally was great. Highly recommended

Sarah, 2 days ago

Mrs

Excellent service. Never used Saddle Bank to buy a saddle before (had successfully sold saddles through them) but excellent experience. The saddle was actually better than the pictures showed; very little wear & fitted perfectly. sent out the day after order and received within 24 hours. Also ordered a pad which was too big which we did have to return for refund but that was easy too. Would highly recommend!

Julie Guze, 4 days ago

Excellent Service

I had a query about a product and made a quick call, the person I spoke to was very knowledgeable and answered my question straight away. I placed the order and receive the delivery the next day. Fantastic service.

Ursula Hattersley, 5 days ago

Very efficient service, delivery and quality

I am currently in the process of finding the perfect saddle for my daughter's pony, and The Saddle Bank has been an incredible support throughout. They’ve helped ease the stress by handling the sale of our existing saddle through their website and their audience. Their dispatch and delivery service via DPD is impressively efficient and well-organized. I highly recommend The Saddle Bank for anyone looking to buy or sell high-quality saddles.

Jodi Clemmings, 1 week ago

Saddle

We bought our saddle after Saddle bank was recommended to us. And i have to say the service was brilliant. and the personalised letters are lovely. My daughter was made up with it. Ours fit perfectly so didnt need to use the send back scheme. Would defo buy from the again.

Jodi Clemmings, 1 week ago

Saddle

We bought our saddle after Saddle bank was recommended to us. And i have to say the service was brilliant. and the personalised letters are lovely. My daughter was made up with it. Ours fit perfectly so didnt need to use the send back scheme. Would defo buy from the again.

Margaret Martin, 1 week ago

New saddle purchase

I am so very impressed by how quickly my order was handled and I, unbelievably, received it in the US 3 days later!! It's rare for things to ship that fast in the US alone!! Thank you and I'm very happy with my new GFS saddle!