Kate Johnston, 1 day ago

Helpful

Quick helpful truthful

Katy cotgrove, 2 days ago

Superior service

I posted on Facebook and someone recommended the saddle bank. From my first enquiry to receipt of the saddle the service was excellent and the response time was pretty much immediate. The saddle suggested was also in fantastic condition and fitted my pony. First class service, would use again and highly recommend.

Caroline Murphy, 2 days ago

U.S buyer

I wasn't able to find the saddle I wanted in the US anywhere so upon a google search I found the Saddle Bank. They had multiple of the saddle I wanted in the correct size so I was able to have my choice of saddles. The saddle I chose looks brand new just as specified on the website and shipping was so fast, I was amazed. I couldn't recommend the saddle bank more!

Rebecca hazel, 4 days ago

Stress free from start to finish

Stress free way of selling my saddle, paid out within 24 hours at agreed price, would definitely recommend and will be using in the future.

Melanie Burtenshaw, 4 days ago

Excellent customer service

This company is so easy to use. Really friendly and super fast. Thank you saddle bank.

Kerrie, 1 week ago

Excellent

Great website, great saddle choice, amazing customer service. Speedy delivery. Thank you ☺️

Rose Squibb-williams, 1 week ago

Not a great sales experience

I sent my saddle to the Saddle bank to be sold. Despite it not being advertised (to my knowledge) anywhere except their website, it did eventually go on trial. It cleared the 5 day trial period but surprisingly the purchasers were still allowed to send it back after a couple of weeks. I was not informed when it was returned to the Saddle Bank, until I checked the website to see when the money would clear. When I saw it had been returned I requested it was sent back to me to advertise. The saddle returned with a saddle cover that was not the one I sent it with, and with signs of use that it did not go with! I appreciate these things happen but I’m now out of pocket through having to pay to get it back, with a saddle that isn’t in the same condition I sent it in.

Aliza Rosen, 1 week ago

Saddle Purchase

USA customer here! Absolutely amazing customer service! Saddle shipped in 3 days, and was exactly what I was looking for! Will be purchasing from here again in the future!

Harriet Drury, 1 week ago

So helpful

I’ve ordered the fab course of horse management, and I entered the wrong email! Adi and their colleagues were so helpful in making sure I could access the course on my correct email. Thanks!

Jane Birks, 1 week ago

Excellent customer service

I have sent my previous saddle to you to sell, so easy with your collection service. And had a saddle on trial, and only just managed to actually try it out on day 5 due to bad weather !! But it fits and I have been impressed with the contact and advice from various members of the Saddle Bank team.